Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 19, 2019
My 2nd vehicle from Empire Sam and Osman are very helpful and they are the best car dealership I’ve ever dealt with keep up the good work and I will recommend so many people to them😍😍😍✅
Written By: Jonny B
Hey Yahia! Thank you for leaving Empire an awesome review. We pride ourselves on customer service and are glad Sam and Malik we able to help you with all your needs. We look forward to your referrals, and if your friends and family purchase from us you will receive a $200 bonus! Welcome to the Empire Family!
Ford Escape
July 19, 2019
I would highly recommend visiting Hass at Empire Auto East. He got us a fantastic deal even while we are in bankruptcy. He also got us our vehicle earlier then expected. We are extremely pleased with the experience
Written By: Tammy
Hello Tammy! We are so glad Hass provided you with the excellent customer service Empire Auto is known for and got you into a vehicle which met all of your expectations. Feel free to recommend us to your friends and family. Welcome to the Empire Auto Family!
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July 19, 2019
Soooooo
Written By: Shawn J
Hi Shawn, Thank you for your review. If you have any queries that we may help you with, we would be thrilled to speak with you to find your perfect vehicle. Please feel welcome to contact 519-659-0888 at your most convenient time.
July 17, 2019
was promised 4 oil changes after purchase of my vehicle. I contacted empire auto on July 2 about booking appointment. I was dealing with Kareem and he said we contact his mechanic. After a week went by I contacted him again and he said his mechanic was busy for the week. I said ok and another week goes by and I ask if i can get in then. Kareem then continues to ignore my texts until I call the business to talk to someone else who said a mechanic will call me back that day to set up an appointment. That was on friday and still havent heard anything. This place is great when first purchasing a vehicle but once its sold they could care less about anything wrong with the car or any issues you have. Its embarrassing that a company can have this level of customer service...? It shouldnt take 17 days and counting to book an appointment
Written By: Taylor P
Hi Taylor, Thank you so much for your review and time. We take your concerns very seriously, and would be grateful for an opportunity to discuss this matter further. Please feel welcome to contact the company owner Nick, by phone: 519-659-0888 at your most convenient time. We look forward to hearing from you, with hope to resolve this matter for you.
Toyota Tacoma
July 15, 2019
Just Purchased My Dream Vehicle From Brandon At Empire Auto Group...He Got Me Approved Without Any Issues To Get Me Into My Toyota Tacoma. He Was Always Polite & Nice On The Phone & Always Took Time To Talk With Me & Answer Any Questions I Had....My Opinion Brandon Is A Top Notch Salesman...I Highly Recommend Dealing With Brandon At Empire Auto Group...He Deserves A Raise & My Opinion Management Position...Thank You Brandon For Your Hard Work & Dedication & Getting Me Into The Vehicle I've Always Wanted...
Written By: Timothy
Thank you for the great review Timothy! We are glad Brandon was able to be such a big help to you and exceeded all of your expectations. We are lucky to have him on our team! Welcome to the Empire Auto Family!
Related Staff:
There are no staff members associated with this review.
July 13, 2019
Bought a car last year from empire auto . The company helped us out huge with a lemon we were sold by a different company . We bought a vehicle and it had some issues a year later and shawn the sales rep helped us out again to get us into a better moree reliable vehicle immediately. No hassle and very kind and considerate . I would highly recommend empire auto to anyone . They make sure that your happy and that your taken care of. Thanks so much empire auto for all you help it was great to have you guys helping us out .
Written By: Paige V
Hey Paige! We are happy to helped you find a safe and reliable vehicle that meets all your needs. We pride ourselves on our ensuring all of our clients leave feeling well taken care. We look forward to your referrals, for every one of your friends or family who purchase a vehicle you will receive a $200 bonus! Welcome to the family!
July 13, 2019
Bought a car last year from empire auto . The company helped us out huge with a lemon we were sold by a different company . We bought a vehicle and it had some issues a year later and shawn the sales rep helped us out again to get us into a better moree reliable vehicle immediately. No hassle and very kind and considerate . I would highly recommend empire auto to anyone . They make sure that your happy and that your taken care of. Thanks so much empire auto for all you help it was great to have you guys helping us out .
Written By: Paige V
Hey Paige! We are happy to helped you find a safe and reliable vehicle that meets all your needs. We pride ourselves on our ensuring all of our clients leave feeling well taken care. We look forward to your referrals, for every one of your friends or family who purchase a vehicle you will receive a $200 bonus! Welcome to the family!
July 12, 2019
Had the pleasure of speaking with HOSS, he was very informative, we stopped in to empire yesterday looking for a new suv, thanks Hoss we will be back soon.. You made dealing with Car salesmen very refreshing
Written By: roland j
Amazing review, Roland! We're glad Hass provided you with the exceptional customer service Empire Auto prides itself on. We look forward to seeing you, your friends and family soon! Welcome to the Empire Family!
July 12, 2019
Malik was very helpful in finding me a vehicle. He was great and was able to explain everything to me throughly. I am defiantly coming back when I need a new vehicle.
Written By: Ali A
Thanks for the great review Ali! We are glad Malik was able to meet all of your needs! We look forward to your referrals. Welcome to the Empire Family!
July 12, 2019
Malik was very helpful in finding me a vehicle. He was great and was able to explain everything to me throughly. I am defiantly coming back when I need a new vehicle.
Written By: Ali A
Thanks for the great review Ali! We are glad Malik was able to meet all of your needs! We look forward to your referrals. Welcome to the Empire Family!
