Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 25, 2019
After having purchased two vehicles from this place I will never buy another one here again. Buyers beware. I took my vehicle in for a free oil change and when I got it back home, all the oil leaked out onto my lane. The shop had smashed a h in part of the oil housings. After the manager told me not to worry and that he would fix it for me at no cost. Now 4 months later I got a bill for over 1000 dollars.
Written By: Randy S
Hello Randy, thank you for leaving a review. At Empire Auto Group we take all of our reviews both positive and negative very seriously. Our service departments works diligently and hard on every vehicle. If you believe there was an issue with the vehicle, please give us a call and we will set up an appointment with the general manager if you wish to discuss the matter further. The best number to call is 519 659 0888.
July 25, 2019
This is for Omar Kadri thank you so much for your help and your business you just find my dream car in two days with my hand it was a perfect job and quick these guys is amazing and thanks for the gift for my newborn son you're the best Omar Kadri🙏🙏🙏🙏👈👈👈👈👌👌👌👌🤝🤝🤝🤝🤝
Written By: Richard R
Thanks for the 5 star review! We're so glad Omar was able to help you find a car which met all of your needs. Sometimes we even deliver the car right to your house!Congratulations and enjoy! Welcome to the Empire Auto Family!
Awesome
July 25, 2019
Thank you Matt and Toufic at Southdale rd. I vasy very skeptic and nervous going to see u guys being afarid of being turned down, But faithe nd a little magic went a long way,Matt even knew what kind of car I needed. I love my new car Kia Fortea. these guys certanily knew their work and went out of their way to work with me and so helfull too, will be back again and any friends or family I will send to U at Southdale, so once again thank you so very much LOVE MY NEW CAR.
Written By: Micks
Hey Micks! We're so happy to hear that Matt & Toufic made this a great experience for you, after all those "other guys" turned you down! We look forward to seeing you and your friends in the future. Welcome to the Southdale Motors Family!
Related Staff:
There are no staff members associated with this review.
Malik is the best
July 24, 2019
Very pleased with the service i received Malik was the best looking best dressed guy in the house will be coming back and sending friends and family for vehicles
Written By: Eric
Thanks for the 5 star review Eric! We are glad Malik provided you with the amazing customer service Empire Auto is known for. Welcome to the Empire Auto Family!
Related Staff:
There are no staff members associated with this review.
July 23, 2019
Very high and good quality service, went out of they're way to help me get into the best car that could fit my financial needs. Thank you Sami for helping me with everything and for having amazing costumer service!! Josh.
Written By: Joshua H
Hey Joshua! Thanks for the awesome review. We strive to ensure we get all of our customers into an affordable, reliable and safe vehicle which meets all of their needs. Welcome to the Empire Family!
#1dealership
July 22, 2019
These people are very dedicated and professional. Finally found a company that makes it their job to find a vehicle that best fits your needs. I would like to say special thanks and appreciation to Sam and Brandon who worked their butts off to get me a vehicle. Empire auto..YOU GUYS ROCK?
Written By: Rochae
Hey Rochae! Thank you for the awesome review! We take customer service very seriously at Empire Auto Group and are glad Sam and Brandon were able to get you a vehicle which meets all your needs. We look forward to any referrals you send our way. Welcome to the Empire Auto Family!
Related Staff:
There are no staff members associated with this review.
July 20, 2019
Written By: Corey W
Thank you for the 5 star review! Welcome to the Empire Family!
July 20, 2019
Written By: Corey W
Thank you for the 5 star review! Welcome to the Empire Family!
July 20, 2019
I would highly recommend going to see Hass at Empire Auto East. We are currently in bankruptcy and he was able to get us an amazing deal. He was also able to get our vehicle early. We have both been amazed by the service and professionalism. Richard and Tammy Smith
Written By: Tammy J
Hey Tammy! We are so glad you had such a positive experience and were able to get a new vehicle that met your needs. We pride ourselves on our customer service. Welcome to the Empire Family.
July 20, 2019
Well I was in need of a new vehicle to go back and forth to work. I had no expectations of being approved or getting anything really newer than what I had. Hass helped me out in a big way by going above and beyond to get me approved and find a vehicle for me all in one day. If it wasn't for him and everything that he did for me, I wouldn't be getting a Chevy Cruze at a reasonable price. Thank you so much Hass. Not only have you made me happy, but you made my wife happy with the new car that we are getting.
Written By: SJ A
Thank you for the 5 star review! We're lucky to have Hass on our team and we are glad he made the experience so positive for you. Enjoy the new vehicle and we look forward to seeing your friends and family in the future. Welcome to the Empire Auto family!
