Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
I couldn't be happier!
May 23, 2019
Al at Empire auto group worked with me over the course of 3 weeks of texting, phone calls and emails to find me a great car that works within my budget. I'm so pleased with the effort that was put in to make sure I'm getting what I want with a price that works. Thanks for everything you've done guys! Definitely will be a return costumer
Written By: David
Hey David, thanks for the 5 star review! We are pumped that Al went above and beyond to meet all of your needs and get you into an awesome vehicle which fit into your budget. We look forward to seeing you again, please send your friends and family our way. Welcome to the Empire Auto Family!
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May 23, 2019
Was very excited about applying for a vehicle here, very little communication from the salesman Sami. Seemed like a nice guy, but if he needs to do any leg work to get you into a car prepare to be disappointed. After receiving notice I'd need a cosigner and giving him one, I've received zero communication from him. I understand if a certain car isn't an option but if you are going to be running two peoples credit like that you should at the very least see it through and inform them if they are not eligible. Very disappointed in the salesman I was dealing with avoid Sami!
Written By: Droning w
Hi Sammy, Firstly, thank you for your feedback, we take all feedback from our customers seriously and are sorry to hear that you had difficulties regarding your cosigner. We would greatly appreciate an opportunity to speak with you further regarding your experience. If you would like to come by the dealership, or contact us on 519-659-0888, Nick - the owner - would be happy to provide you with further support and information. Please feel welcome to reach out at your most convenient time.
May 22, 2019
Written By: Alana F
Hello Alana, we take our google reviews both positive and negative very seriously. If you wish to discuss your experience further and provide us with some feedback please feel free to contact us at (519)-659-0888 and we can arrange an appointment.
May 22, 2019
Written By: Alana F
Hello Alana, we take our google reviews both positive and negative very seriously. If you wish to discuss your experience further and provide us with some feedback please feel free to contact us at (519)-659-0888 and we can arrange an appointment.
May 18, 2019
Shawn was amazing...he worked for me to get me into a great vehicle that worked for my family...he took all the stress out of buying a new ride! Couldn't be happier!
Written By: Jess F
Hey Jess, Thanks for the 5 stars! We like to make sure your experience with us is stress free, and that our customers are happy throughout the process. Enjoy the new ride!
May 18, 2019
Shawn was amazing...he worked for me to get me into a great vehicle that worked for my family...he took all the stress out of buying a new ride! Couldn't be happier!
Written By: Jess F
Hey Jess, Thanks for the 5 stars! We like to make sure your experience with us is stress free, and that our customers are happy throughout the process. Enjoy the new ride!
May 17, 2019
When we first came to Empire Auto East, my fiance and I were so fed up with mainstream dealers that couldn’t finance him a vehicle due to ONE bad rating on his credit (unpaid bill from an ex!) we were almost ready to get into a vehicle with an 11.5% interest rate! THANKFULLY— Hassan saved our frustrations and got my fiancé into a 2018 Silverado that he’s absolutely in love with. On top of that, he has a killer interest rate/term/financing service and we wouldn’t recommend buying a vehicle from anywhere OR anyone else! Hassan at Empire Auto East is THE car guy here in London! Don’t miss out!
Written By: Keely
Hey Keely! We're so happy to hear that Hass was able to find the perfect truck to fit your needs! We look forward to seeing you and your friends in the future. Welcome to the Empire family and enjoy your new Silverado!
May 17, 2019
Thanks to Hass Rafih at Empire Auto Group on Dundas east for getting my daughter and family their new vehicle, I was glad I could help her get a new ride, if i know anyone in the future looking i will recommend Your name Hass your the man !!! Very professional and honest and humble Young man Keep up the good work
Written By: Kev C
Hey Kevin! We're glad to hear your daughter is enjoying her new Dodge Journey. We're so happy Hass was able to make this experience easy for you all! We look forward to seeing you and your friends in the future. Welcome to the Empire family!
May 16, 2019
Shawn and steve made my dream suv come true happier then ever, buying a used car from a different city is tough as it is! But these 2 gents made it easy! Pretty much restored my faith in humanity, the general manager (sam) was over seeing everything ,fighting for every penny that i can save with the lender! So happy, so proud!!
Written By: Ghislain C
Hey Ghislain! We're so lucky to have a great team, who works hard to make our customers happy! We hope you're enjoying your GMC Terrain and we look forward to seeing you in the future! Welcome to the Empire family!
May 16, 2019
Shawn and steve made my dream suv come true happier then ever, buying a used car from a different city is tough as it is! But these 2 gents made it easy! Pretty much restored my faith in humanity, the general manager (sam) was over seeing everything ,fighting for every penny that i can save with the lender! So happy, so proud!!
Written By: Ghislain C
Hey Ghislain! We're so lucky to have a great team, who works hard to make our customers happy! We hope you're enjoying your GMC Terrain and we look forward to seeing you in the future! Welcome to the Empire family!
