Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1496 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 11, 2019
great service, exceptionaly helpful and very honest people to deal with, would highly recomend first time buyers orjust in genral anyone looking for a car. very helpful with dealing with my credit and suggesting the best route to go, the customer comes first to them before selling a car!!
Written By: Tait H
Hello Tait! We're so glad you're enjoying your new Ford Escape and that your experience with Al, was excellent! Look forward to seeing you in the future. Welcome to the Empire family!
May 10, 2019
Driven to find you the vehicle that meets your budget and needs. For my mom a 2014 car for driving for $80 00 with great financing.
Written By: warren h
Hey Warren! Thank you for giving Empire an awesome review! We are so happy we could help find the perfect car for your mom! Welcome to the Empire family!
May 10, 2019
Driven to find you the vehicle that meets your budget and needs. For my mom a 2014 car for driving for $80 00 with great financing.
Written By: warren h
Hey Warren! Thank you for giving Empire an awesome review! We are so happy we could help find the perfect car for your mom! Welcome to the Empire family!
Fix or Buy
May 10, 2019
We just purchased another vehicle from Empire Auto Group which is probably about our 5th or 6th one from them over the years. There have been some hiccups along the way with each purchase like you would expect to get any time you purchase any used vehicle but the staff at Empire have always bent over backwards to ensure that whatever issue there may be has always been looked after promptly and professionally. This is the main reason that we keep coming back for our new to us vehicles. This time Sam M was the person we dealt with and I would highly recommend him to anyone needing a new to them vehicle! Thanks again Empire for another vehicle.
Written By: Pam
Hello Pam, thank you for the awesome review! We appreciate your loyalty to Empire Auto Group! We try our best to ensure every customers leaves feeling all of their needs were met. Enjoy your new vehicle! Please feel free to send any friends or family our way!
Related Staff:
There are no staff members associated with this review.
May 09, 2019
Thanks to Sam and all Empire Auto group team for my beautiful car, their customer service is excellent and Sam sure knows what he is doing thanks Sam from our family to yours.
Written By: Itohan E
Hello Itohan! We're so happy Sam was able to find the perfect car for you and your family! Enjoy your new Toyota RAV4 and welcome to the Empire family!
May 09, 2019
I just want to thank Sam for taking the time and being honest with me from the beginning, I love my Corolla and I'm sending all my friends!!
Written By: Loghman K
Hello Loghman! We are so happy to hear you're enjoying your new Toyota Corolla. We can't wait for you and your friends to use Empire Auto's awesome Referral Program! Welcome to the Empire family!
May 09, 2019
I just want to thank Sam for taking the time and being honest with me from the beginning, I love my Corolla and I'm sending all my friends!!
Written By: Loghman K
Hello Loghman! We are so happy to hear you're enjoying your new Toyota Corolla. We can't wait for you and your friends to use Empire Auto's awesome Referral Program! Welcome to the Empire family!
May 07, 2019
Bought a mini van from them, 2 days later had issues with it. I called and called and called all I got was the run around. NEVER GO THERE. I’ll be getting OMVIC involved
Written By: Sam D
Hello Sam, We understand you've been having an issue with your 2014 Dodge Grand Caravan that you have recently purchased from us. However, you did get in touch with our service department and made an appointment for today's date but you did not make it to the appointment. We are more than happy to fix this issue for you, if you would like to make another appointment. To discuss this further, please contact our management team or service department at your earliest convenience by telephone: 519-659-0888. We hope to hear from you.
May 05, 2019
Great purchasing and trade in experience with Al at Empire East. Saw the vehicle in auto-trader so I'd already done some homework on it. Al went with me on the test drive to make sure it handled well and everything was in good working order. The few things that needed to be checked were checked out and in perfect running condition when I picked up the car. And the no hassle trade in and negotiation of the final price was great.
Written By: Murray d
Hey Murray! We're so happy to hear that Al made your experience with us, as easy as possible! We look forward to seeing you and your friends in the future. Enjoy your new Ford Flex and welcome to the Empire family!
May 04, 2019
I visited your dealer ship and I was dealing with a young gentleman named Hass, I was texting back and forth with him inquiring about your 2014 Chrysler 300, He was busy when I popped in , I should of call him first. However, he did text me later that evening apologizing that he didn't have time to sit down with me. I felt that was excellent customer service, and Hass buddy it was my fault , i didn't let you know i was popping in.. We are going to set up a appointment to look for another vehicle. Thanks Hass I know you will be our guy!!
Written By: tom f
Hey Tom, we're sorry to hear that Hass was busy with other clients when you came in, as we know your time is valuable. We are glad that he did get back to you, and that things were resolved.
