+15194737888 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2016/02/17/3f83d9b93eb8d054ece20fd0a7893613.jpg

Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1496 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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May 04, 2019

I live in a small town about 2 hours away from London, I work night shifts pretty much everyday and I also just had new baby , therefore, I needed a car. Hass replied to my online application and he made this whole car buying process which i dread, smooth and simple, They even Delivered the car to me!! Hass I can't thank you enough you are hands down the best sales person I've ever dealt with. I HIGHLY RECOMMEND if you need a car go see Hass you won't be disappointed he makes it happen.. !!!!!!!!!!!!!!!!

Written By: neil p

Empire Auto Group responded on September 15, 2021

Hey Neil! We are happy to hear that your out-of-town experience with us was a great one. We service all of Ontario, and we are always happy to deliver the vehicle right to your driveway! Enjoy the new ride!

Empire Auto Group Empire Auto Group
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May 03, 2019

Awesome place to buy a car new or used whatever u want u will get it at good price great deals. Come meet Hass Rafih A decent man helps a lot does good stuff for you. Happy to deal With him.

Written By: Jai V

Empire Auto Group responded on September 15, 2021

Awesome review, Jai! Enjoy the new vehicle!

Empire Auto Group Empire Auto Group
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May 03, 2019

great staff, AL helped me get my new car! thank you guys. would recommend to anyone

Written By: philliop s

Empire Auto Group responded on September 15, 2021

You're welcome, Philliop! We look forward to your referrals!

Empire Auto Group Empire Auto Group
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May 01, 2019

Great customer service, very helpful and knowledgeable! Did everything i needed and more, Hass is the man to see, he will get you what you need

Written By: Yokababi

Empire Auto Group responded on September 15, 2021

Thanks for the 5 stars, Yokababi! Enjoy the new ride!

Empire Auto Group Empire Auto Group
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April 27, 2019

Hass Rafih,,,what a great experience buying my jeep!! He asked me what I was looking for and bam!! There it was,,a gorgeous bright green jeep!! He said he would get it done and he did!! Thank you so so much for all your time and attention,,I would totally refer anyone to him for assistance! He's the man!! Again thank you so much Hass!! Xo LOVING MY JEEP!!!😍💖

Written By: Beverly E

Empire Auto Group responded on September 15, 2021

You got your Jeep!! Hass is a great part of our team, and we're happy that you are happy! Enjoy the ride, and don't forget to refer your friends and family to The Hass Man!

Empire Auto Group Empire Auto Group
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April 24, 2019

Empire Auto Group are the best especially Nick the owner! He got to know my situation personally and took it all into consideration. I am now driving the most beautiful, safe comfortable car I have ever had. It fits all my 4 grandchildren, my daughter and myself. My situation was not an easy one and I was not such an easy customer, always bugging him but he came through with a car I would have never dreamed of owning! All the staff there was so courteous and kind to me but Nick went above and beyond to find the right fit for my personal needs. Thank you Nick and all the staff at Empire Auto.

Written By: Darlene E

Empire Auto Group responded on December 11, 2020

Hello Darlene! We are so happy to hear that you found the perfect car to fit your family. Our entire Empire staff work very hard to make sure all of our customers are more than pleased with their vehicle! We hope you continue to share your positive experience with everyone! Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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April 24, 2019

Empire Auto Group are the best especially Nick the owner! He got to know my situation personally and took it all into consideration. I am now driving the most beautiful, safe comfortable car I have ever had. It fits all my 4 grandchildren, my daughter and myself. My situation was not an easy one and I was not such an easy customer, always bugging him but he came through with a car I would have never dreamed of owning! All the staff there was so courteous and kind to me but Nick went above and beyond to find the right fit for my personal needs. Thank you Nick and all the staff at Empire Auto.

Written By: Darlene E

Empire Auto Group responded on December 15, 2020

Hello Darlene! We are so happy to hear that you found the perfect car to fit your family. Our entire Empire staff work very hard to make sure all of our customers are more than pleased with their vehicle! We hope you continue to share your positive experience with everyone! Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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April 23, 2019

To pushy

Written By: Michael J

Empire Auto Group responded on September 15, 2021

Hey Michael, We're sorry to hear that you felt like our sales staff were too pushy with you. We would like to discuss this incident further with you, so we can help improve on our team's Customer Service skills, and make sure this doesn't happen again. Please call and ask to speak with our General Manager 519-659-0888.

Empire Auto Group Empire Auto Group
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April 20, 2019

These guys are fantastic!!!!!. They work day and night to put you in a car of your choice. Thank you. Patrick

Written By: Patryk J

Empire Auto Group responded on December 15, 2020

Thanks for the 5 stars, Patryk! We always strive to make sure that our customers get into a vehicle that meets all their needs and wants! Welcome to the Empire Family!

Empire Auto Group Empire Auto Group
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April 20, 2019

These guys are fantastic!!!!!. They work day and night to put you in a car of your choice. Thank you. Patrick

Written By: Patryk J

Empire Auto Group responded on December 11, 2020

Thanks for the 5 stars, Patryk! We always strive to make sure that our customers get into a vehicle that meets all their needs and wants! Welcome to the Empire Family!

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