Laplante Chrysler Dodge
224 Village Street , Embrun, ON, K0A 1W0
Member since September 28, 2017
224 Village Street Embrun ON K0A 1W0Overall Score
Laplante Chrysler Dodge425 Reviews
104Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Good approach at every step of the sale
April 21, 2021
Good understanding from the sales representative and finance manager of my needs and preferences. Courteous, professional, not pushing a sale.
Written By: Marc
Thank you for the good review, Marc! We're glad to hear that Dino, David and the team provided you with the best service possible. Please let us know what we could do next time to earn a 5-star review. Look forward to seeing you again, The Laplante Chrysler Dodge Jeep Ram Team
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staff
April 21, 2021
Gabriel was excellent, listened to what we needed and works his best to get us the truck we wanted at the price we wanted. Gave us a lot of good advise on the type of truck we needed and why the truck we bought was the best one for us. Also, treated my wife with a lot of respect and this was important to us as we did not buy a truck at the last dealership we visited as the sales person was not respectful and did not treat my wife with respect.
Written By: Norman
Thank you for your sharing your experience, Norman! We're happy to hear that you and your wife are pleased with the service you received from Gabriel. Please let us know what we could do next time to earn a 5-star review. Look forward to seeing you again, The Laplante Chrysler Dodge Jeep Ram Team
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Shuttle
April 21, 2021
On arrival to leave my van for repair, I requested a ride home and was told yes no problem. I had to wait outside in the cold as it was cold that day, sitting on a bench in the shade. After 45 min I still had no ride I went to the door and a lady asked what I needed, I said I have been waiting 45 min for a ride home she will look into that. 15 min later I got my ride. Not good customer service. I understand with COVID we cannot go inside but don’t make people wait outside either in the cold or could have been raining at least put a small tent with the bench so we are not in the élimants of the weather. Jeannette Girard
Written By: Justin
Thank you for taking the time to write us a review, Justin. We are very sorry for your recent service visit. Moving forward, we will be more mindful of the weather for our customers. We very much appreciate your understanding that we are following all Provincial Covid regulations. If not already done, Barrie (the Service Manager) will be reaching out to you for the part. Talk soon, The Laplante Chrysler Dodge Jeep Ram Team
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The Service Team at Laplante Chrysler Dodge
View ProfileGreat
April 21, 2021
Barrie the service person that helped me is the best person that has ever worked that desk. He gets 2 thumbs up from me.
Written By: Jacqueline
Hi Jacqueline, Thank you for sharing your recent service visit. We're glad that everything was to your satisfaction. We're very prouf of our team. Let us know if there's anything else you need. Look forward to seeing you again, The Laplante Chrysler Dodge Jeep Ram Team
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The Service Team at Laplante Chrysler Dodge
View ProfileMy truck still isn’t fixed.
March 26, 2021
The service team I’ve dealt with seem like nice people but my engine light has been on since fall & I've been waiting 2 months for the part to come in
Written By: Alexander.
Thank you for taking the time to write us a review, Alexander. We are very sorry that it took so long for your part to arrive. We understand your frustration. We did hear the good news that your part just arrived today. If not already done, Barrie (the Service Manager) will be reaching out to you for the part. Talk soon, The Laplante Chrysler Dodge Jeep Ram Team
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The Service Team at Laplante Chrysler Dodge
View ProfileJoe was fantastic!
March 26, 2021
Joe was fantastic throughout my entire buying experience. Joe was upfront, knowledgeable, patient and kind. Joe made the buying experience and secured my purchase.
Written By: Mathieu
Hi Mathieu, On behalf of Joe and the team, thank you for the 5-star review and sharing your experience. We're glad that you were well taken care of and had an enjoyable experience. We're always here to help if you need us. The Laplante Chrysler Dodge Jeep RAM Team
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Very satisfied with my experience
March 26, 2021
Service was great, and always got fast answer for my question, the vendor really paid attention to our demand. We will definitely consider him for the next car purchase.
Written By: Doran
Thank you for taking the time to share your experience, Doran! We're glad that everything was to your satisfaction. We couldn't be more proud of our team. Look forward to seeing you again, The Laplante Chrysler Dodge Jeep Ram Team
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Expérience Salemsn
March 26, 2021
DANIEL was very knowledgeable and Respectful He listened to my needs , quick to get answered he did know. He made the process very easy . DANIEL is a great asset to whoever he is working for with is work ethic .
Written By: Richard
On behalf of Dan and the team, thank you for your 5-star review and sharing your experience! We're happy that everything was to your satisfaction. We look forward to seeing you again. The Laplante Chrysler Dodge Jeep Ram Team
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Pas pire
March 26, 2021
French please ok ok ok 0k ok ok ok ok ok 0k ok ok ok 0k ok ok ok 0k ok ok
Written By: Genier
Salut Genier, on vient de vous renvoyer le questionnaire en français. Désolé pour l'inconvénient. Merci pour l'avis de 4 étoiles. SVP laissez-nous savoir ce que nous pourrions faire la prochaine fois pour obtenir un avis 5 étoiles. Au plaisir de vous revoir, l'équipe Laplante Chrysler Dodge Jeep Ram
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The Service Team at Laplante Chrysler Dodge
View ProfileAWESOME !!
March 26, 2021
I dealt with Kyle in service and he was fantastic !! He was extremely helpful and made sure I understood the work my Dodge Journey needed. I will be back to the Laplante Service team for sure :)
Written By: Kylie
Hi Kylie, Thank you for sharing your recent service visit. We're glad that everything was to your satisfaction. Let us know if there's anything else you need. Look forward to seeing you again, The Laplante Chrysler Dodge Jeep Ram Team
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The Service Team at Laplante Chrysler Dodge
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