Experience Hyundai

July 19, 2021

Walking into a dealership was something I had been dreading as I knew very little about what I was looking for or needed. I had originally gone in to look at a used SUV and was immediately greeted and made to feel welcome. I was introduced to Alan (the absolute best) and he immediately got to work to find out info about the car I inquired about. After checking out what was available and my payment options we decided to take a look at some of the new 2021 Tucson's available on the lot. The General Manager Moe was awesome to help us navigate what was available within my budget as this was my first new vehicle and I wanted to make sure I stayed within my budget. We discussed what was available and I am so happy to have left with a 2021 Tucson! I am so appreciative of their time and patience in making sure I knew what was available to me without making me feel rushed or pressured. Luke in the finance dept was so professional and really helped me feel at ease with my decision. Very professional team who cares a lot about their customers. Upon returning to pick up my new vehicle and to drop off for undercoating, I was greeted by name and a big smile from Alan. He gave me a tour of the dealership and introduced me to the rest of the team and walked me through all the features in my new car and truly made me feel so appreciated. I absolutely cannot recommend this team enough. They made my first experience buying a new vehicle so easy and enjoyable. I will definitely be a loyal customer!

Written By: Kandace B

July 14, 2021

Thanks to Kas for taking time to go through all the various options with me when looking into a new Kona. The entire team was great from start to finish, the process was straightforward which made for an easy and quick purchase. Thanks!

Written By: Melissa M

July 10, 2021

Written By: hayley m

July 08, 2021

I was absolutely shocked by the customer experience or lack thereof. This is my first time writing a negative review and, judging by the mostly positive feedback, I truly hope that this is a one-off. Initially, when choosing a new car, we were aware that our chances for financing are slim due to the lack of credit history, but the communication that we received was beyond disrespectful and irresponsible from both sales and finance teams. It is ok if you are busy, haven't received or didn't have time to look into info; it's not ok if you promise to call back tomorrow/today/right away multiple times (5+) and fail to do so, making your customer call and beg for crumbs of information. It's ok if the application wasn't approved, it's not ok to find out that it was discarded almost a week ago, and no one thought of informing you. What I 'experienced' with Hyundai is that if it looks unlikely that you'll be purchasing the car - you will be put on the back burner or disregarded completely. I sure will build my credit history in no time, I'm not so sure this dealership will be on my radar.

Written By: Anastasia K

July 07, 2021

Ready every detail of anything you are signing.

Written By: Tye S

July 07, 2021

Sales Consultant Kas Ghadban at the Charlottetown store gave me hands down the best service I have ever received buying a new vehicle. The whole process was smooth & easy. I would highly recommend seeing Kas if you are in the market for a new vehicle. Thanks ! Karen J.

Written By: Barry H

July 05, 2021

They were the best. David gave me many insights about the vehicles they had. And at the end of the day they recommended me a really good car. I am very thankful for him and the entire team for doing business so correctly.

Written By: Jr F

June 25, 2021

Just purchased a new vehicle, and enjoyed my experience. Kas was very friendly, professional, and helpful!

Written By: Jane P