South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler3009 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 18, 2019
Service was excellent. We have had our fair share of service nightmares. This was an excellent experience! Thank you 🙂
Written By: my e
Glad to hear that you had a great service experience! Thank you for the 5 star review.
December 18, 2019
The service department here is absolutely horrible. I have had my 2015 Dodge Ram in there three times and every time I leave, there is more wrong than when I went in. They just replaced parts randomly, hoping that will fix the problem which in turns throws off sensors that need to be fixed later. Great business model for them, they are raking in cash, but it is very frustrating as a customer who requires my vehicle to do my job. Will never bring another vehicle back here.
Written By: Lindsay B
We are sorry to hear that you are having issues. The Service manager will be in contact with you.
December 18, 2019
The service department here is absolutely horrible. I have had my 2015 Dodge Ram in there three times and every time I leave, there is more wrong than when I went in. They just replaced parts randomly, hoping that will fix the problem which in turns throws off sensors that need to be fixed later. Great business model for them, they are raking in cash, but it is very frustrating as a customer who requires my vehicle to do my job. Will never bring another vehicle back here.
Written By: Lindsay B
We are sorry to hear that you are having issues. The Service manager will be in contact with you.
December 18, 2019
Went in to get my dodge ram serviced! the check in was done promptly and anything that needed to be replaced had a good online service, but when I went to go pick it up, the truck wasn't washed (even though I asked them to and it says on their website that a wash is included) a basic thing they couldn't do. I also complained about a rattling noise in my driver door and while driving home the rattling was still there. To be honest I was disappointed with the lack of customer service.
Written By: Jay G
We are sorry you didn't have a 5 star experience with us Jay. The Service department will be in contact.
December 18, 2019
Went in to get my dodge ram serviced! the check in was done promptly and anything that needed to be replaced had a good online service, but when I went to go pick it up, the truck wasn't washed (even though I asked them to and it says on their website that a wash is included) a basic thing they couldn't do. I also complained about a rattling noise in my driver door and while driving home the rattling was still there. To be honest I was disappointed with the lack of customer service.
Written By: Jay G
We are sorry you didn't have a 5 star experience with us Jay. The Service department will be in contact.
December 17, 2019
if i could rate it lower i would, terrible experience regret using them at all. they will do anything to sell you, but after the sale do not expect much. i bought a preowned car that looked to be in good condition, report said everything was good. they assured me all functions were in good working condition. these were all lies i got the vehicle home to find out there were numerous electrical issues and etc. they then wanted to over charge me to fix it. i have spent more now on the car then i was willing to, and lost even more money as i use my vehicle for work. i have been unable to do so now for a few days. i just cant help but wonder what else is wrong with the vehicle. since i cant comment on their comment just want everyone to know he says 12 dollars there quote was 565.94 the place i took it to did it for 439.
Written By: Denis T
Hey Denis, we offered to pay the bill when you told us that you had found a place that would fix it for half or less of what our cost was. The bill you sent us was $12 less (half would have been closer to $235). When you buy an as is vehicle, and sign off on it being AS IS, there is no requirement for us to help at all with repairs and yet your salesperson even offered to get the part you needed for free. We were very transparent with you, but leaving us bad reviews when we have gone above and beyond to try and help isn't fair.
I was completely satisfied with all levels of service.
December 15, 2019
Eduardo and Grant made buying my truck seamless. Their level of knowledge and expertise are evident from the moment I arrived to the point of handing over the keys. Darrin in finance is clear and concise when explaining the details of the buying process. Thank you STChrystler.
Written By: Rolfe
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December 14, 2019
Just got our new Ford Flex, and we are really happy to have it. Thanks to Sasha Yugay who help us to find perfect SUV for our family. He guide us all the way through from choosing a right car to setting an affordable monthly payment.
Written By: philip l
Thank you for the great 5 star review Philip. Enjoy your new SUV!
Beautiful new ride!
December 12, 2019
Mohammed was great! Personable, kind and knowledgeable. Buying our SUV was relatively easy as far as buying a vehicle goes. Our new ride is smooth, comfortable and beautiful!
Written By: Julie
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December 11, 2019
I absolutely LOVE my new Jeep! Thank you Shane and Chad for a great experience. You were both so helpful and easy to work with. It was a real pleasure buying my new ride at South Trail. Beautiful dealership, great staff. Highly recommended!!!
Written By: Christy P
Thank you so much for the lovely 5 star review and recommendation Christy! Enjoy your new Jeep.
