Experience Hyundai
15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R7Overall Score
Experience Hyundai1040 Reviews
599Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 07, 2025
I took my car there to fix the fuel consumption issue, but they only replaced the spark plugs and charged me $240 without addressing the actual problem. The issue still remains.
Written By: kamran m
Hello Kamran. We're sorry to hear about your experience. We’d love the opportunity to make things right—please reach out to our General Manager, Moe Dayfallah, at 902-569-2277 so we can discuss this further. Your feedback is important to us!
January 31, 2025
Written By: Heckbert
January 17, 2025
*Special shout out to Moe, Tia and especially Jose!!* I have been dealing with Hyundai for several years now, and up until my most recent experiences I would have given them a -163747287. I was made to feel unintelligent when I called in the past with issues with my vehicle, and I absolutely HATED going so I avoided them at all cost. About 6-7 months ago I had to call and make an appointment with them because of a warranty issue, and I was pleasantly surprised at such a positive experience!! I was made to feel so welcome, their positive energy was so refreshing, and now I don’t feel like I have to get up to speed on my vehicle lingo before calling, I can just call, be myself and they do whatever they can to help, and I am so thankful for them!
Written By: Candice S
Thank you so much for your thoughtful review, Candice! We’re thrilled to hear about the positive turnaround in your experience with us. Moe, Tia, and Jose are truly wonderful members of our team, and they’ll be so happy to know that they made a difference in your visit. We’re sorry to hear about your past experiences and want to assure you that making every guest feel welcome and valued is a top priority for us. It’s great to know that you now feel comfortable reaching out and that our team has been able to provide the support and service you deserve. Your feedback means the world to us, and we look forward to continuing to assist you with all your vehicle needs. Thanks again for giving us another chance!
January 10, 2025
Travelled from New Brunswick to purchase my new vehicle through Experience Hyundai. Very friendly and caring people, who truly went above and beyond every step of the way to help me get the vehicle I wanted at an affordable price, and with great warranty coverage. Wherever you are in the Maritimes, if you're looking for a new vehicle I highly recommend Experience Hyundai. Special thanks to Drew Forand (Sales Consultant), Matt Fraser (Sales Manager), and Depen Darjee (Finance Manager) for the outstanding service. Thank you!
Written By: Brandon L
Given the run around about a factory defect.
December 31, 2024
My mother purchased a tuscan that has had nothing but issues. The main one being paint peeling rapidly. Told by dealership they would pay a third, the insurnace a third and my mother the remaining third. It is well known that they have an issue with paint peeling, most being white. My mother as well as the body shop and myself have yet to receive a call from the dealership after dozens of phone calls and msgs left. This is so unprofessional to make her feel at fault for your shitty paint peeling.
Written By: Mary
Hello Mary, sorry about your experience. To get more information on this situation. Would you mind reaching out to our General Manager Moe about this concern at 902-569-2277. Thank you.
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December 31, 2024
Terrible customer service. Never a call back after over 2 years of calls. Paint peeling and told insurnace, my mother and the dealership can all pay a third? For a well known issue with the white paint peeling?!?!?! Would not recommend this company, especially this dealership. Ironically the dealership had her wait for a white tuscan rather than the silver she originally wanted. Likely due to knowing about the white peeling paint issue as it's been widely known across North America.
Written By: Melissa T
December 24, 2024
I was a Hyundai owner since 2013. We needed a Pre-owned car on an emergency basis. Corey helped us. He was very courteous and helpful. He consistently followed up with us for finding a suitable car. I'll recommend Corey and Experience Hyundai.
Written By: Hasan I
December 12, 2024
Written By: Amador P
November 06, 2024
Just bought a 2020 Nissan rouge from Doug and Jessie and when I pick it up there was four new tire and brakes done and the new car smell I really appreciate that it shows that they care for there customers was so happy I dance in the show room 🤣 really appreciate the customer service need a rig to see Doug he Hook you up with a vehicle and Jessie was awesome to deal with very friendly ☺️☺️☺️ thanks again Justin
Written By: Jordann M
Thank you very much, Jordann, for the wonderful review. We're thrilled to hear that you were pleased with your purchase process and we are very proud of our team going above and beyond to ensure a smooth experience for you. Thank you very much for choosing Experience Hyundai and trusting our team with your purchase. Enjoy every moment with your new vehicle, and don’t hesitate to reach out if there’s anything else we can help with.
October 31, 2024
Written By: Ram B
Hello Ram, Thank you for taking the time to share your feedback. We apologize if your experience didn’t meet your expectations, as we aim to provide excellent service to all our customers. We would appreciate the opportunity to understand more about what went wrong and address any issues you faced. Please feel free to contact our General Manager, Moe Dayfallah, directly so he may address your concerns appropriately. Your satisfaction is important to us, and we’re committed to making things right. Thank you.
