Experience Hyundai
15 Mount Edward Road , Charlottetown, PE, C1A 5R7
Member since March 12, 2015
15 Mount Edward Road Charlottetown PE C1A 5R7Overall Score
Experience Hyundai1044 Reviews
599Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 12, 2025
I couldn't have anything better to say about this dealership! Bought my first car there in 2020, and when it was time for a newer one, I knew where to go! I hopped online to start the process, and was quickly assisted by Hisham. He was always quick to answer any questions I had. He set me up with Loic for a test drive on my new 2020 Venue! Loic was so chill, very kind and helpful for the final stages. Jessie in the business office is the sweetest person ever! The whole process took less then a week, and was so easy! Thanks to everyone involved in my purchase, can't wait to go back for my next Hyundai!
Written By: Samantha G
Thank you so much, Samantha! We are so thrilled to hear of your pleasant experience with our team here, and we are so proud of the work they do. We are so thankful for your continued loyalty, and we look forward to assisting you in the future!
March 10, 2025
I recently purchased a car from Sanoop /Depen and I must say, my experience was outstanding, thanks to Sanoop and Depen From the very beginning, Sanoop and Depen was professional, knowledgeable, and extremely helpful. They took the time to understand my needs and preferences, guiding me through the available options without any pressure. Their expertise in explaining the features, financing options, and after-sales services made the entire process smooth and stress-free. What impressed me the most was their patience and willingness to answer all my questions, no matter how small. They went above and beyond to ensure I was satisfied with my purchase. The delivery process was also seamless, and they made sure I was comfortable with the car's operations before I drove off. I highly recommend Sanoop and Depen to anyone looking to buy a car. Their dedication, honesty, and customer-focused approach truly made this a memorable experience. Thank you for helping me find the best car. ~ Bhim/ Indira
Written By: Bhim A
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Sanoop and Depen provided you with such a professional, helpful, and stress-free car-buying process. It’s great to know that they took the time to understand your needs and went above and beyond to ensure you were comfortable and satisfied. Your kind words mean a lot, and we’ll be sure to pass along your appreciation to both of them. Thanks again for choosing us, and we wish you many happy miles with your new car!
March 06, 2025
Just want to take a moment and say how impressed I am with Hisham Hamdan, Sanoop and Depen for their hardwork. They got me approved against all odds and found a nice rig for me! I couldn't be happier. Thank you guys so much.
Written By: Waleed G
Thank you very much, Waleed, for your wonderful review!
February 26, 2025
Jose (Rafael) is the best service advisor I ever dealt with. I own a hyundai from last 4 years always prefer hyundai service stations for my car maintenance and been to multiple hyundai service stations but Experience hyundai is best of all. Everytime I go Rafael go above and beyond to help me to get my vehicle ready as per my schedule. He is very good at his job and also provide best customer service.
Written By: Karam R
Thank you very much, Karam! Our team works hard to get the best results, and we are so happy to have Rafael working with us! We look forward to servicing your vehicle in the future!
February 07, 2025
I took my car there to fix the fuel consumption issue, but they only replaced the spark plugs and charged me $240 without addressing the actual problem. The issue still remains.
Written By: kamran m
Hello Kamran. We're sorry to hear about your experience. We’d love the opportunity to make things right—please reach out to our General Manager, Moe Dayfallah, at 902-569-2277 so we can discuss this further. Your feedback is important to us!
January 31, 2025
Written By: Heckbert
January 17, 2025
*Special shout out to Moe, Tia and especially Jose!!* I have been dealing with Hyundai for several years now, and up until my most recent experiences I would have given them a -163747287. I was made to feel unintelligent when I called in the past with issues with my vehicle, and I absolutely HATED going so I avoided them at all cost. About 6-7 months ago I had to call and make an appointment with them because of a warranty issue, and I was pleasantly surprised at such a positive experience!! I was made to feel so welcome, their positive energy was so refreshing, and now I don’t feel like I have to get up to speed on my vehicle lingo before calling, I can just call, be myself and they do whatever they can to help, and I am so thankful for them!
Written By: Candice S
Thank you so much for your thoughtful review, Candice! We’re thrilled to hear about the positive turnaround in your experience with us. Moe, Tia, and Jose are truly wonderful members of our team, and they’ll be so happy to know that they made a difference in your visit. We’re sorry to hear about your past experiences and want to assure you that making every guest feel welcome and valued is a top priority for us. It’s great to know that you now feel comfortable reaching out and that our team has been able to provide the support and service you deserve. Your feedback means the world to us, and we look forward to continuing to assist you with all your vehicle needs. Thanks again for giving us another chance!
January 10, 2025
Travelled from New Brunswick to purchase my new vehicle through Experience Hyundai. Very friendly and caring people, who truly went above and beyond every step of the way to help me get the vehicle I wanted at an affordable price, and with great warranty coverage. Wherever you are in the Maritimes, if you're looking for a new vehicle I highly recommend Experience Hyundai. Special thanks to Drew Forand (Sales Consultant), Matt Fraser (Sales Manager), and Depen Darjee (Finance Manager) for the outstanding service. Thank you!
Written By: Brandon L
Given the run around about a factory defect.
December 31, 2024
My mother purchased a tuscan that has had nothing but issues. The main one being paint peeling rapidly. Told by dealership they would pay a third, the insurnace a third and my mother the remaining third. It is well known that they have an issue with paint peeling, most being white. My mother as well as the body shop and myself have yet to receive a call from the dealership after dozens of phone calls and msgs left. This is so unprofessional to make her feel at fault for your shitty paint peeling.
Written By: Mary
Hello Mary, sorry about your experience. To get more information on this situation. Would you mind reaching out to our General Manager Moe about this concern at 902-569-2277. Thank you.
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December 31, 2024
Terrible customer service. Never a call back after over 2 years of calls. Paint peeling and told insurnace, my mother and the dealership can all pay a third? For a well known issue with the white paint peeling?!?!?! Would not recommend this company, especially this dealership. Ironically the dealership had her wait for a white tuscan rather than the silver she originally wanted. Likely due to knowing about the white peeling paint issue as it's been widely known across North America.
Written By: Melissa T
