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West City Honda

670 Dundas Street West , Belleville, ON, K8N4Z2

Member since November 10, 2017

670 Dundas Street West Belleville ON K8N4Z2

Overall Score

4.8

West City Honda

925 Reviews

25
West City Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

West City Honda West City Honda
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February 25, 2024

Excellent service all around! A very good experience from the first phone call with Scott Hunter and through the buying process. Stephanie Elder in Finance made it painless to wrap up all the details. Thank you!

Written By: Rodney B

West City Honda responded on February 27, 2024

Hi Rodney, We are very please to hear that you had a wonderful experience dealing with Scott Hunter and Stephanie for your vehicle purchase. Cheers to many enjoyable years of driving!

West City Honda West City Honda
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February 24, 2024

Pat Hegarty was inciteful and knowledgeable about the Ridgeline vehicle I test drove. He answered all questions during his thorough demonstration. Appreciate the time he provided.

Written By: V R

West City Honda responded on February 27, 2024

Hi V R, Thank you for sharing your experience. Pat's thorough approach makes car buying easy! If you have any questions about your new Honda, please do not hesitate to reach out. Cheers,

West City Honda West City Honda
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February 21, 2024

Although I did not purchase here yet, Jessica was an excellent sales advisor -- attentive, knowledgeable and personable.

Written By: Phil N

West City Honda responded on February 27, 2024

Thank you Phil for taking the time to leave Jessica a review. We look forward to working with you when you are ready to move forward with a purchase.

West City Honda West City Honda
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February 20, 2024

Written By: John S

West City Honda responded on February 22, 2024

Hello John, We would love to find out more about your recent experience at West City Honda. We do not have any associated name in our database. Please let us know how we can improve by reaching out to shane.lee@westcityhonda.ca. Cheers,

West City Honda West City Honda
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February 15, 2024

See picture. Went in for an oil change. Whoever parked my car backed into a sign and didn’t even notice. I have a rear view camera and sensors that let you know when you’re getting close to something. On the positive side. They refunding my oil change but it doesn’t make me feel too confident to take my vehicle there again. Also, the oil change appointment lasted over an hour. Not very impressed with the service.

Written By: Jesse B

West City Honda responded on June 01, 2024

Hello Jesse, There are no excuses for for our lack of care while parking your Honda Odyssey. We sincerely apologize. We have come to an agreement to reimburse your service charges and leave the rear bumper as there was minimal damage done. If there is something else we can help with, please do not hesitate to reach out. Sincerely, West City Honda Service Team

West City Honda West City Honda
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February 13, 2024

We have just purchased a 2024 Honda CRV. As always we are impressed with the Belleville Honda dealership; the staff, and the service dept. We were especially impressed with a new salesperson Jessica Mumby. She was courteous, professional and friendly. She was very helpful. Belleville Honda is lucky to have her as part of their team.

Written By: Judy B

West City Honda responded on February 17, 2024

Dear Judy, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you recently purchased a 2024 Honda CRV and that you were impressed with our dealership, staff, and service department. We greatly appreciate your kind words about Jessica Mumby, our new salesperson. We are proud to have her as part of our team and it's wonderful to hear that she provided you with courteous, professional, and friendly service. We will make sure to pass along your compliments to her. Your feedback motivates us to continue delivering the highest level of service to all our valued customers. Thank you once again for choosing West City Honda. We look forward to serving you in the future and providing you with continued assistance. Best regards,

West City Honda West City Honda
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February 12, 2024

I can only describe my experience as excellent. The sales team were efficient and took time to understand what my driving needs are. The whole experience from the decision to purchase from Jessica to the financing with Stephanie and finally the vehicle demonstration upon delivery with Joel was seamless. It was a enjoyable experience and I feel very confident that I made a wise decision choosing West City Honda. I want to also mention Shane because he informative and helpful with the sale before he asked his colleague to take over because he was promoted to sales manger! 😊

Written By: Barbie B

West City Honda responded on February 17, 2024

Dear Barbara, Thank you for sharing your excellent experience with us! We're thrilled to hear that our sales team, including Jessica, Stephanie, and Joel, provided you with a seamless and enjoyable experience throughout your upgrade to a new CR-V lease. We appreciate your confidence in choosing West City Honda. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

West City Honda West City Honda
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February 12, 2024

I had the best sales experience with Pat Hegarty last week. Pat was very friendly and professional yet a real guy, easy to talk to, and he was willing to put lots of effort into providing information as i needed it. Thanks

Written By: Jeff S

West City Honda responded on February 13, 2024

Dear Jeff, Thank you for taking the time to share your positive sales experience with us. We greatly appreciate your kind words about Pat Hegarty. We're thrilled to hear that Pat's friendly and professional approach, combined with his willingness to provide the information you needed, made your experience enjoyable. We'll be sure to pass along your appreciation to Pat.

West City Honda West City Honda
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February 08, 2024

Great service from everyone. Great dealership. We have purchased numerous cars from a variety of dealers. This one is the best yet. Great prices and promos too!

Written By: Sam C

West City Honda responded on February 13, 2024

Dear Sam, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our dealership and found our service to be exceptional. We appreciate your loyalty as a repeat customer and are thrilled to be your top choice among dealerships. We'll continue to provide great prices and promotions to ensure your satisfaction.

West City Honda West City Honda
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February 06, 2024

It was very good experience to work with west city honda and praram. Delivery on time easy to communicate and quick paper work Big thank to honda and param t

Written By: meet p

West City Honda responded on February 13, 2024

Dear Meet, Thank you for sharing your positive experience with West City Honda and Praram. We're glad to hear that your experience was good, with on-time delivery, easy communication, and quick paperwork. We take pride in providing excellent service to all our customers, including those who are new to Canada and credit. We're here to assist and ensure a smooth process for everyone. Thank you for choosing West City Honda.

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