1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K71781 Reviews
868*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 13, 2015
from the time I made my appointment to when I got my car back was a good experience.i had my hand brake fixed and tire monitoring pressure system fixed.always nice to pick a nice clean car after work is done also.thanks again.
Written By: Don
October 13, 2015
Evan Andrews has always provided great services addressing the issues whether it is vehicle recalls and regular service that needs to be performed..
Written By: Stephen
October 13, 2015
The work that was completed on the rust issue on my Equinox was done above my expectation.The body shop at Nurse should be proud of what they turn out. Great job guys.
Written By: Ron
October 13, 2015
Brakes and rotars were replaced. Overall cost was more than my husband was informed. The amount was more than the initial verbal quote given. I have had oil changes done at Nurse before and my car was washed after those services. We were very disappointed to see that my car did not receive a wash or vacuum after spending well over $1000 for new brakes and rotars.
Written By: Leise
Leise, Thank you for taking the time to offer the feedback regarding your recent brake and rotor replacement. I'm sorry to hear that it did not meet your expectations. One of our Service Managers will be in touch with you within the next day. If you need anything in the interim, please feel free to let us know at (905) 668-4044 or service@marynurse.com.
October 13, 2015
Preparation of Automobile for winter with exterior paint protection and interior leather seat treatment to protect inside the automobile from the harsh elements. All done to my satisfaction and in accordance with brochure on these services.
Written By: Rick
October 10, 2015
The service was great and everyone is respectful and courteous to me and my family which is awesome and amazing!
Written By: Tammy
October 09, 2015
I brought the car in to check an unusual noise. It was found to be something rubbing and easily fixed. I was then told that I needed new rear rotors and perhaps brakes. I told him that they had been done at Nurse only 2/3 years ago. I suggested that they be machined to clean the rust off. His response was that cheap rotors couldn't be machined and that they only had a short life span. I asked why I wasn't told that at the time and offered a better quality rotor? I was mad but authorized the repair. When I was paying for the repair I asked if the bill had been adjusted to reflect the 'High Milage' discount as I thought I was enrolled in this program. Your bills still do not show before and after prices so customers can easily check this. The women was less than enthusiastic about my inquiry and said the program was only a temporary one and not still running. The service agent did come in and adjust my bill but all-in-all I found this visit to be very upsetting. I found the invitation to the 'High Milage' program when I got home and there was no reference to it being a temporary program. Also, the mailing says that both parts and labor would be discounted but I was only given a discount on the parts. It seems that your dealership only wants to sell me a new car and is now prepared to gouge me on the repairs to my 2008 Grand Prix. I may take my business elsewhere in the future.
Written By: Suzanne
Hi Suzanne. I'm sorry to hear about your recent experience at Nurse. I have requested that our Service Manager reach out today. If you require anything before you two are able to connect, you can reach us at (905) 668-4044 or service@marynurse.com.
October 08, 2015
Went for oil change. Greeted and treated great. Got in car to leave papers on dash with failure for alignment test. Nobody explained anything went back in and was told the girl was busy and didn't really have tine to explain. They were willing to let me drive away with no explanation at all. Terrible customer service from the girl in the client waiting area.
Written By: Shelley
October 07, 2015
Excellent, as always. Everyone is friendly and polite. Service was fast. I came in for my regular oil change which includes a car wash and vacuum.
Written By: Deborah
October 06, 2015
Seems employees including managers at this location do not know what proper customer service is. I was charged for an issue with my vehicle when the problem wasn't even fixed then wrote on the invoice exactly what I already told them.
Written By: Eryka