Roy Nichols Motors Ltd
2728 Courtice Rd , Courtice, ON, L1E2M7
Member since March 07, 2014
2728 Courtice Rd Courtice ON L1E2M7Overall Score
Roy Nichols Motors Ltd1403 Reviews
241Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 08, 2023
Completely incompetent. Would avoid bringing your vehicle here at all cost. Brought my truck here for an insurance claim. They told me the work was done but I heard a noise while driving around. They let me leave the lot with a rotor that was completely split in half. Now I'm hearing other noises and their mechanics are deaf and don't know how to test a cv shaft.
Written By: Eric R
Thank you for taking the time to bring this to our attention. We will use your feedback to make us better.
November 07, 2023
Written By: Kaitlyn D
November 04, 2023
Jim was very easy to deal with. A real pleasure
Written By: Jeff J
Thank you for taking the time to comment. We are happy to hear that your experience was a pleasure!
November 03, 2023
Excellent buying experience with Guy. Took extra time with us and never any pressure.
Written By: Sean B
Thank you for taking the time to comment. We are pleased that your experience with Guy met your expectations. Thank you for your business!
November 03, 2023
I recently bought my car through Roy Nichols and I loved the entire experience. I had Gary as my salesman and he was always easy to contact, and helped me pick the best car for me. I highly recommend going through them to get a car
Written By: Tracking D
Thank you for your review. We are thrilled that you loved the car buying experience with Gary. We strive to deliver a great experience and it's great to know we hit our mark!
November 03, 2023
I just bought my first brand new car from Roy Nichols. Everybody is really nice and welcoming. I’d like to thank Gary and Alan for making the purchase possible both are very knowledgable and helpful. Thank you both again for going above and beyond. I love my new car.
Written By: Lucas L
Thank you for the great review. It's great to know that Gary and Alan made your buying experience a positive one! Enjoy your new car!
November 03, 2023
Friendly, helpful, and professional.
Written By: JOHN S
Thank you for taking the time to comment John!
November 02, 2023
Body shop is a nightmare, stay away. They sluff off their customers, been waiting 4 years for a bumper cover. Daniel is lost , his repairs are very amateur! He also failed to paint the side of my car properly, they didn't put enough paint, had to get it repainted. Waste of time and energy, just stay away. I reported him to the national insurance watch dog 🐕 . Sickening ,they treat their customers like garbage!
Written By: vasilios p
Thank you for your review. We strive to treat our customers with respect at all times. We appreciate you taking the time to bring this to our attention.
November 02, 2023
Nickel and dime every warranty service.
Written By: john r
Thank you for your review. We apologize that our service did not meet your expectations.
October 30, 2023
I went to purchase a Chevy from here and after putting my deposit down and waiting for my car to arrive they sold it again the day before I went to pick it up. They told me that they couldn’t give me the car because someone else has bought it, even after I bought it. They told me to wait 3 months for another car and that they couldn’t do anything about it. I tried to talk with the sales manager but they refused to call me. This staff doesn’t seem to care about the customer or service, just the highest price. Very disappointing experience. Update: The managers still refused to speak or acknowledge the issue at all. It seems they take no responsibility for the issue.
Written By: Michael D
We're so sorry that you had this experience. In your particular instance the sales representative did not realize the vehicle was already tagged for someone else. Regardless, we always aim to deliver a positive experience and regret that we missed the mark with you.
