Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2417 Reviews
1293Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Very understanding
January 01, 2016
great to deal with, friendly service and really understand his role, I will definatelty return to Brantford Honda, I have always had a good experience with the advisors
Written By: FRANK
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An excellent experience.
December 31, 2015
Had rust undercoating applied, spoiler installed on trunk and winter tires put on, got a car wash and also had Honda floor mats put in.
Written By: JOHN
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Dale Kempt
View ProfileTrevor always goes above and beyond and I wouldn't trust anyone else.
December 30, 2015
Professional service....always keep me updated on the progress....competitive pricing...why go anywhere else? Trevor is certainly part of the reason I keep going back. He's the best!
Written By: JAMI
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Always a good friendly experience
December 30, 2015
Had snow tires put on, other tires wrapped. The car was washed, which is always nice. When we called to book our appointment, we had to wait a week. Apparently, everyone wanted their snow tires on!
Written By: PAMELA
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Tires
December 30, 2015
Just a small job to put on my winter tires it was done quickly and my all season tires were wrapped and put in the back of my CRV. Then a wash and I was on my way. Thanks for the usual excellent service. Ed Grenkie.
Written By: EDWARD
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Give Derek a raise, he's one of the best in the service adviser business!
December 29, 2015
Give Derek a raise, he's one of the best in the service adviser business! Give Derek a raise, he's one of the best in the service adviser business!
Written By: DAVID
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December 24, 2015
I believe I have been misguided and dealt with entirely improperly. I feel absolutely cheated! Today, they put the nail in the coffin of our relationship. I haven't enough trust in them to want to "work it out".
Written By: Mason G
Hello Mason, Brantford Honda operates with a high level of integrity and has a loyal customer following. We certainly do not partake in replacing parts without customer consent. Please reach out to me, I would personally like to review your concerns. Jennifer R, Service Manager.
December 24, 2015
I believe I have been misguided and dealt with entirely improperly. I feel absolutely cheated! Today, they put the nail in the coffin of our relationship. I haven't enough trust in them to want to "work it out".
Written By: Mason G
Hello Mason, Brantford Honda operates with a high level of integrity and has a loyal customer following. We certainly do not partake in replacing parts without customer consent. Please reach out to me, I would personally like to review your concerns. Jennifer R, Service Manager.
Diagnostic fee on warranty?
December 16, 2015
My partner and I bought a 2014 Honda Accord V6 Touring. It is quite an expensive vehicle we paid cash for as well as purchasing additional accessories for it. We are having issues with clunking and vibration that we believe is the transmission. The car isn't even 2 yrs old and we've come to Honda a handful of times with complaints. We've had technicians in our car and agreed that it doesn't seem right. In order to eliminate possible causes they took out this air filter aftermarket accessory that we purchased from Honda brantford and replaced it with the original piece. The clunking is now faint but the vibration is still there. We don't feel that #1 we should not be paying for over 200$ in diagnostic work that should be covered in our warranty #2 be content on throwing away and wasting over $1000 in an accessory that was purchased through Honda. #3 if you can't fix it or figure out then problem send it to someone who can on your dime not ours. We purchase new cars for peace of mind knowing we don't have to make repairs on a newer vehicle because we have warranty. Please let your owner know we are his neighbours that live 5 houses down from him with the black Honda accord parked out front.
Written By: LAUREN
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Wonderful, helpful staff.
December 15, 2015
The people I dealt with to purchase my new vehicle were patient, helpful, and down-to-earth. I never remember all the requirements of turning in one vehicle for another and the folks at Brantford Honda are took me through it step by step.
Written By: ANTONIA
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