1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X12339 Reviews
65*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 31, 2020
Service department is terrible, I have a gold package warranty and was told on various occasions by the same employee "I've got to pay my guys." Not something someone wants to hear when you ask if its covered by warranty after spending thousands on extended warranty package. No longer attend this dealership do to similar experiences with same employee.
Written By: jeff6
Hello Jeff, thank you for posting a review and we’re sorry to hear that your experience with our Service department has not been good. We would like the opportunity to address these concerns with, please contact me at bmccorry@stadodge.ca or call Brad at 780-458-8660. Thank you.
January 31, 2020
Service department is terrible, I have a gold package warranty and was told on various occasions by the same employee "I've got to pay my guys." Not something someone wants to hear when you ask if its covered by warranty after spending thousands on extended warranty package. No longer attend this dealership do to similar experiences with same employee.
Written By: jeff6
Hello Jeff, thank you for posting a review and we’re sorry to hear that your experience with our Service department has not been good. We would like the opportunity to address these concerns with, please contact me at bmccorry@stadodge.ca or call Brad at 780-458-8660. Thank you.
January 28, 2020
Such great service. This was the first time I was ever contacted by a car dealership to see how we were doing with our new truck and told her of a very small problem with it they made an appointment for us right away and fixed the problem. Everyone is very pleasant and always smiling. Just a great group of people. Hubby and I bought this truck from Chad Davis who was very informative and friendly, very professional and treated us more like family. Such a treat to find a salesman like him. I would highly recommend Chad to anyone looking for a vehicle. Also Jerry Joseph, business manager doing the financial part for us was just great and let us know all details and explained all details we had to know.
Written By: Susan N
Hello Susan, thank you for sharing your experience with our team! We are so glad you have had a positive experience with us and we look forward to helping you again in the future!
January 25, 2020
Had a great experience with Chad, he found me a great deal on a used Jeep Compass and I got a great value for my trade in! Thanks for everything!!
Written By: bailey q
Thank you for the 5-star review! We appreciate your business and look forward to seeing you again in the future!
January 25, 2020
Had a great experience with Chad, he found me a great deal on a used Jeep Compass and I got a great value for my trade in! Thanks for everything!!
Written By: bailey q
Thank you for the 5-star review! We appreciate your business and look forward to seeing you again in the future!
January 23, 2020
Went in yesterday around 8:00 pm. Close to their closing time Simon Singh, a sales associate here at St. Albert Dodge jeep and Chrysler stayed an hour after his shift to help my with my problem. Back in October two years ago Go auto west I traded in my vehicle for a 2011 jeep which they had way overpriced, about twice as much in fact and had slapped on a crazy interest and tricked me into leasing the vehicle instead of financing like I had been less to believe. Simon and his Manager Matt Maclean have gone above and beyond to help me rectify the situation while saving myself, the buyer, the most money possible. Putting the customer first. They both saw that I needed help recovering some of my debt and though I didn’t purchase a vehicle this time around. I will be back forsure to purchase a vehicle from these amazing people. 5/5 would recommend them and anyone at St. Albert Dodge to help them find exactly what they are looking for. And while it would of been easy for them to take advantage of me like Go Auto did. They took the time to compare different price points and make sure I understood exactly what I was getting myself into while not pressuring me the least bit to make a purchase. They truly put the customer before themselves and I will be recommending them to any friends new to the area or looking for a new or pre owners vehicle. Thanks again guys!
Written By: Jakob B
Hello Jakob, thank you for sharing your review with our team! We are glad that Simon and Matt were able to help you rectify your situation! We appreciate the recommendation and look forward to helping you again in the future! Don't be a stranger!