Ontario Motor Sales Chevrolet Ltd
140 Bond Street W , Oshawa, ON, L1J2L6
Member since September 09, 2014
140 Bond Street W Oshawa ON L1J2L6Overall Score
Ontario Motor Sales Chevrolet Ltd1476 Reviews
1389Review Ratings Breakdown
Consumer Reviews
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Above and Beyond
August 14, 2015
We have had nothing but great experiences dealing with the service techs at Ontario Motor Sales. Appointments are available when needed and full explanations given when more than basic oil change service is required.
Written By: JEFFERY
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Great! No more squeelling of my brakes
August 14, 2015
As above.Thanks for taking care of my concerns every time I come in.Old ladies do not know too much about the car and I feel at ease when i have a problem and you take care of and listen.
Written By: LILLIAN
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was really happy about my experience with Ontario motors John took great care to explain everything!
August 14, 2015
I felt I was a valued customer. Waiting rooms, bathroom everything was very clean. The shuttle men very personable. John kept me in the loop. Didn't feel any pressure he helped me make an informed decision.
Written By: HEATHER
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struggling to decide whether to return
August 14, 2015
I had a disappointing experience as the customer service when arriving was not appreciated. I was told I was late, I was suppose to arrive at 4. The road side assistance was late so i arrived after my appointment. The gentleman at the front questioned where I got my key that needed to be programmed after I showed proof that I was the owner of the vehicle. I waited an hour for the shuttle and when I spoke to another manager the following day about the customer service he didn't really say much about it. I felt as though he could have been more understanding about me arriving late. I did tell him u did not have a problem leaving the car, his comment was "well I don't have anyone in the shop anyways.." this same man sent me away the last time I was in concerned about my coolant level. He made me pop the hood had a look under the hood and said " they will charge you if a mechanic looks at it and doesn't find anything wrong with the vehicle" which I agree is a fair statement but I wish he had looked for any recalls on the vehicle as per the following week I received a letter in the mail stating there was a recall on the coolant. I wish he had gone above service satisfaction allowing me to leave the dealership worry free. I filled out the questionaire after my last visit and heard nothing about my disappointing experience. I wonder why they send these out if there is no follow up...
Written By: COURTNEY
Hi Courtney, My name is Tony Willson and I am the owner here. I would love the opportunity to discuss this further. Can you email me directly at twillson@ontariomotorsales.com or give me a call at 905-725-6501. I am VERY confident that we can resolve this issue!
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Very professional.
August 13, 2015
Dana was very professional and courteous. He paid attention to details. I would recommend him to my friends who would like to purchase a car.
Written By: GARY
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Brake Light
August 13, 2015
Thanks Joe, O.M.S. was very flexible when I came in without an appointment and had my burnt out brake light replaced. The garage completed the repair much quicker than expected at a reasonable cost as well. Chantell Garrett
Written By: CHANTELL
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Service good but facility is poor taking too long to renovate
August 13, 2015
Some warranty work alignment oil change was done even though it did not seem indicated by your records computer suggested
Written By: KEVIN
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good service on time
August 13, 2015
Addressed my vehicle concerns in a timely fashion. The maintenance was done right the first time with no further issues. Also recommended additional service that was needed and performed. It is nice to see that type of honesty with no pretence.
Written By: DEAN
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Great experience with OMS
August 13, 2015
Completed a beautiful job on my Avalanche which I purchased from OMS and as usual I was totally satisfied with everything . Thank you OMS , Brian & Brian .
Written By: RICHARD
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Completely satisfied with the courtesy and professionalism provided by the sales and service teams at OMS!
August 13, 2015
John picked up my vehicle from my place of employment, finished the necessary repairs and returned it back to my workplace, just before I finished my shift. Thank you John!! Thanks to Cecil Baker for sharing his professionalism and knowledge since the 80s!
Written By: NADA
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