990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E54722 Reviews
3368*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 06, 2023
Moti Lal, the individual who walked me through the car buying process, played a crucial role in my decision. I am not only thankful for his expert guidance, but I am also thrilled to express my complete contentment with the car I've chosen. His assistance made a significant impact, and I'm genuinely pleased with my new vehicle.
Written By: tony j
Thank you for sharing your feedback with us Tony! We're thrilled to hear Motti made a significant impact on your decision.
October 05, 2023
Placed an order for a high pressure hose. I had heard elsewhere that it does not come with the required $10 O ring, so I added one of those too. Palladino emailed me within 30 minutes of placing my order; they noticed that I added the O ring to the order and told me the pressure hose comes with one so it's not needed. They asked if I wanted to remove the o ring from the order, which I said yes. Fantastic attention to detail!!! I am sure any other parts company or dealer would have simply shipped the order out with the extra, unneeded part. Thanks Nick and the Palladino team!
Written By: Trevor A
Thank you Trevor! We don't want our customers to have to pay for items that are not required. It was our pleasure to assist you.
September 26, 2023
Place is ran like it’s straight out of the 1950’s. White men are selling cars, white girls are working the service desk, no one of colour in sight and are all working “behind the scenes”. I’ve been in their shop 3 times this month with the same issue. They keep it for a week, don’t give us a loaner and then tell us they fixed it while using vague terms. , I drive it home and the check engine light flashes back. I don’t feel safe driving my car since the check engine light keep popping on and they won’t tell me what’s wrong with. The service manager says that it’s “my opinion” that I don’t feel safe driving it and it’s fine to drive. Don’t waste your time or money here unless you fit their description of “ideal customer”.
Written By: Amit S
Hi Amit, we can confirm that this situation has been rectified with our Service Manager, Marilyn.
September 25, 2023
Financing a Volkswagen through Honda and have had car issues since July. My vehicle is still not running properly, constantly going into the shop every other week. This leaves my family without a car. It’s evident when you don’t lease a Honda that you are not a priority. I just want my car fixed as I’m paying for something I can’t even use.
Written By: kendra p
Hi Kendra, we can confirm that this situation has been rectified with our Service Manager, Marilyn.
September 20, 2023
I visited the shop the other day. Nobody at any store I went to could figure out why my sisters back wiper wouldn't fit properly to her window. We were told we should probably just bring it in to the dealer. So, a week later here I am trying to surprise my sister with a new wiper blade, I meet Ron from Parts, only to be told that they only switch out the rubber on the blades now, they don't sell wipers. Well, of course we had already thrown out the old wiper, so now we probably have to order a new one. Not only that but it would be much more expensive. Well, just my luck... but she needs a wiper, so I'll buy one. Ron told me to wait just a second and went to the back. Not only did he find me the proper wiper, when he came out to show me, he added to my day by saying that since I was helping my sister, he would help me. He gave me a generous discount on the wiper blade and made my day that much better. He even popped out to put it on for me. THANK YOU RON!! You never know whose day you're going to make, and that day you made mine! Whitney
Written By: whitney m
Whitney, thank you for taking the time to share your experience with us. We love helping make our client's day and are so happy to hear Ron assisted in doing so.
September 18, 2023
Good luck getting through to the service centre. If you're looking to get a hold of anyone there just leave your name and phone number on the website under a vehicle listing and a salesperson will call you immediately. Ask them for whatever you actually wanted.
Written By: Chris B
Chris, we are always trying to improve our processes to ensure superior customer satisfaction. We can confirm adjustments have been made to our phone systems to improve our process and apologize for your experience.
September 18, 2023
Great experience in getting new 2023 Honda CRV, Motti Lal did an amazing job in helping to get my new ride.
Written By: VIPIN M
Thank you for sharing Vipin! Congratulations on the purchase of your 2023 Honda CR-V.