+18772519249 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2017/06/20/fb99a3167f67a823844eb59a10f74557.jpg

Jim Thompson Chrysler Dodge

805 Gardiners Road , Kingston, ON, K7M 7E6

Member since June 02, 2017

805 Gardiners Road Kingston ON K7M 7E6

Overall Score

4.5

Jim Thompson Chrysler Dodge

1131 Reviews

310
Jim Thompson Chrysler Dodge

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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August 17, 2022

I would like to say a special thank you to the Ladies in the Service department for helping with my car troubles. They went above and beyond and show the true meaning of customer service at its very very best. Thanks again for the outstanding service. Cynthia Kavanagh (Kia owner)

Written By: Cindy K

Jim Thompson Chrysler Dodge responded on August 18, 2022

Thank you for your kind words, Cindy! The whole team is truly dedicated to providing excellent customer service and it's great to see them recognized for their hard work. We'll be sure to pass this along to them! Thank you again for choosing Thompson Chrysler and we hope to help you out in the future! All the best, -Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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August 11, 2022

Another incredible experience with Chris and the Jim Thompson team. Chris made what seemed like the impossible…possible! 5th new vehicle bought from Jim Thompson, and we will never consider going anywhere else.

Written By: Karen L

Jim Thompson Chrysler Dodge responded on August 12, 2022

Thank you for your continued loyalty to the Thompson Chrysler family, Karen! We're so happy to have been able to help you find yet another vehicle to suite your needs and we look forward to serving you in the future when it's time for the 6th! Always here to help! -Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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August 09, 2022

Just purchased a used vehicle from this dealership. When I called to enquire about the truck, I was put through to Melanie Fyfe. What a great sales rep! She was friendly and knowledgeable about the truck. She arranged for me to view and test drive the truck at my convenience. When I decided to buy, she helped make the purchase easy. She was fair and attentive to my questions and concerns. I would recommend Melanie to my friends and family. Very happy with my purchase!

Written By: Roy P

Jim Thompson Chrysler Dodge responded on August 12, 2022

Thank you for your kind words, Roy. I'm so happy to hear that Mel was able to provide you with the excellent customer service we promote. She truly embodies and represents the Thompson Chrysler brand well. We're grateful to have her on our team! If there's anything we can do in the future please don't hesitate to reach out to us! Thank you again, -Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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July 30, 2022

Stopped here to check out the mustangs. Lot of great automobiles

Written By: Tom H

Jim Thompson Chrysler Dodge responded on August 03, 2022

Thanks for taking the time to review us, Tom! Let us know if there is anything further we can do for you! -Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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July 13, 2022

Love the vehicle! Wasn't quite ready, but they made sure I didn't have to wait long. So friendly and will definitely go back for my next new or used car!! Thanks Steve!

Written By: Amanda M

Jim Thompson Chrysler Dodge responded on July 14, 2022

Thanks Amanada...Im happy you are enjoying the Gran Cherokee, thanks for coming in to see me again, I appreciate the support. Have a great summer! Cheers...Steve

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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July 13, 2022

Such an easy, seamless transaction from test driving the Jeep to pickup. Steve was fantastic to work with - very responsive (even in his off hours!) and full of information for first-time Jeep owners. We really appreciated all his advice and highly recommend working with him - we will come back to him when we are ready for our next Jeep even though we live out of town! Thank you Steve!

Written By: Crystal H

Jim Thompson Chrysler Dodge responded on July 14, 2022

Thanks for the wonderful review! It was a pleasure to meet you and to help you guys find the right Jeep, thanks for coming to see me. Enjoy your summer. ...Steve

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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July 11, 2022

My sales rep was fantastic!! He went above and beyond to make sure that I was happy!

Written By: Sarah H

Jim Thompson Chrysler Dodge responded on July 12, 2022

Thanks for taking the time to review us Sarah! I'll be sure to pass this onto Chris! Enjoy your new Ram and welcome to the #RamFamily! - Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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June 13, 2022

Written By: Jessica T

Jim Thompson Chrysler Dodge responded on June 16, 2022

Thank you for taking the time to review us, Jessica! - Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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June 11, 2022

I wouldn't buy from them. If I have an option to give no star I would prefer that. Bought vehicle few years before, never like promised. Talked to manager said atleast you can do basic things. Very poor customer service. Beware.

Written By: Manish B

Jim Thompson Chrysler Dodge responded on June 14, 2022

Hi Manish, Thank you for your feedback. I'd like to have our team get into contact with you so we can better understand your concern. Please email me at robbie@heightonauto.ca so I can connect you with the appropriate Manager. We look forward to hearing from you, -Thompson Chrysler

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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May 12, 2022

Written By: Sherry C

Jim Thompson Chrysler Dodge responded on June 14, 2022

Thanks for taking the time to review us, Sherry! - Thompson Chrysler

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