Palladino Mazda
936 Kingsway , Sudbury, ON, P3B 2E5
Member since November 23, 2017
936 Kingsway Sudbury ON P3B 2E5Overall Score
Palladino Mazda724 Reviews
234Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 18, 2019
Written By: Reinhardt G
We appreciate the excellent review Reinhardt!
June 13, 2019
Reduced my rating. The service department deserves the 5 stars for the service they originally provided me. The sales department however does not. Decided to trade my older vehicle in and buy a new Mazda 3. Being this was the first time I was buying a new car I was very excited and the buying process went well, (Shyla and Jason were great) until I picked it up. I had a multitude of issues and had to bring the car back multiple times to have corrected. (Things that shouldn't have passed any type of quality control) This left me very dissapointed and turned my first buying experience into a negative one. I was told that they would do "something" for me for all the troubles. After a couple of weeks I didn't hear anything and had to follow up on my own to find out that I have 2 oil change certificates that were sitting on the sales managers desk for me to pick up. I would like to point out that they are dated and I have to use them within a year. Minor detail but just another thing that I found odd. I am absolutely in love with my new car, I just wish that my buying experience would have been better.
Written By: Melissa G
Thank you for this stellar rating, Melissa!
June 13, 2019
Reduced my rating. The service department deserves the 5 stars for the service they originally provided me. The sales department however does not. Decided to trade my older vehicle in and buy a new Mazda 3. Being this was the first time I was buying a new car I was very excited and the buying process went well, (Shyla and Jason were great) until I picked it up. I had a multitude of issues and had to bring the car back multiple times to have corrected. (Things that shouldn't have passed any type of quality control) This left me very dissapointed and turned my first buying experience into a negative one. I was told that they would do "something" for me for all the troubles. After a couple of weeks I didn't hear anything and had to follow up on my own to find out that I have 2 oil change certificates that were sitting on the sales managers desk for me to pick up. I would like to point out that they are dated and I have to use them within a year. Minor detail but just another thing that I found odd. I am absolutely in love with my new car, I just wish that my buying experience would have been better.
Written By: Melissa G
Thank you for this stellar rating, Melissa!
Perfect
June 12, 2019
The whole experience was quick, easy and completely professional. All around class act . Happy customer. Excellent vehicle.
Written By: STEVEN
Steven, we truly appreciate your kind words. It makes us really happy to know you're a happy customer with an excellent vehicle!
Related Staff:
Perfect
June 12, 2019
The whole experience was quick, easy and completely professional. All around class act . Happy customer. Excellent vehicle.
Written By: STEVEN
We are overjoyed to hear this Steven! Congratulations on the purchase of your new vehicle. Thank you for your stellar feedback.
Related Staff:
Awesome experience
June 11, 2019
Shopping for my first car was nerve racking, Evan from Mazda provided all the information I needed to feel comfortable buying a vehicle. His customer service was great. I appreciate everything he did, I walked away with a CX3 and couldn’t be happier with my decision. Thanks Evan!
Written By: TRISTA
Trista, congratulations on the purchase of your new Mazda CX-3! It's so awesome to hear Evan was able to assist you during the buying process and that you couldn't be happier with your decision.
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June 11, 2019
Once again, Palladino Mazda came through for me ! I live 3 hours away but when my purchase needed work, I had it towed to them and they took care of the rest ! The Service Manager even met me for a Sunday pickup when the repairs were done. What a great team ! Thank you so much ! 😊
Written By: Linda M
We appreciate your awesome review Linda!
Regular Maintenance
June 11, 2019
Regularly maintenance visit went well. Dealership called ahead of time to remind me of the appointment, I was able to drop my car off for the day, and work was done quickly.
Written By: DANIEL
We are happy the appointment went well Daniel!
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June 11, 2019
Dealing with the service department has always been a positive experience.
Written By: Daniel C
That is so great to hear Daniel!
June 11, 2019
Dealing with the service department has always been a positive experience.
Written By: Daniel C
That is so great to hear Daniel!
