936 Kingsway , Sudbury, ON, P3B 2E5
Member since November 23, 2017
936 Kingsway Sudbury ON P3B 2E5704 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 08, 2025
Thank you Jen at Palladino Mazda for your professionalism and knowledge and help..I would like to add the great service at the service centre where they repaired my vehicle before the allotted time I just wanted to say thank you for doing a great job. I highly recommend to anyone to have the same experience. Thank you
Written By: jerry z
May 05, 2025
I recently had an outstanding experience at Mazda and wanted to share it. I was looking to upgrade my daughter’s vehicle and, based on a family referral, I visited the dealership. From the moment I arrived, I was genuinely impressed by the professionalism, warmth, and authenticity of the entire staff. Alex Gardner, our sales rep, was incredibly friendly and knowledgeable. He introduced us to Rob Shea and Tristan Tulini, and together they made us feel truly welcomed, like part of the Mazda family. The level of service and support we received was exceptional. The team went above and beyond to ensure we were completely satisfied with every detail. Having worked in leadership myself and valuing great workplace culture, I can honestly say this team exceeded every expectation. We went in looking for one vehicle and ended up happily driving away with two, a CX-50 and a CX-70. I had never owned a Mazda before, but after this experience, I’m a loyal customer. Huge thanks to the entire team for such a memorable and positive experience!
Written By: Curtis
April 18, 2025
(Translated by Google) Excellent service at Palladino Mazda, Sudbury. Before work began on my car, Jen went over all the items I wanted checked. During the job she informed me that another part needed to be changed and gave me a price. I appreciated being informed and having the option to move forward or not. When it was time to pick up my car, Jen went over the invoice with me to make sure I understood everything. When I left, everything was clear. Excellent customer service! (Original) Excellent service chez Palladino Mazda, Sudbury. Avant que le travail commence sur ma voiture, Jen a revu tous les éléments que je voulais faire vérifier. Pendant le travail, elle m’a informé qu’une autre pièce devait être changée et m’a donné un prix. J’ai apprécié être informée et d’avoir l’option d’aller de l’avant ou non. Au moment de ramasser ma voiture, Jen a revue la facture avec moi pour m’assurer que je comprenne tout. Quand je suis partie, tout était claire. Excellent service à la clientèle!
Written By: Carole D
Merci Carole!
April 02, 2025
I'd like to start by saying I have never bought anything other than Ford/Lincoln SUV's, I test drove at Audi, Mercedes and Cadillac before someone suggested Mazda to me. I felt the difference the moment I walked into the Mazda dealership. My Sales rep Alex Gardner and my Finance Manager Tristan Tulini were amazing to deal with. They went above and beyond for me every step of the way. It does not stop with them- from the receptionist, service staff, other sales reps and even the man outside plowing snow. The staff was so friendly, knowledgeable and offered me a very personalized experience. I own an RV Dealership and I can only hope that my customers feel the way I did while at the Mazda dealership. I have picked up my CX 90 Signature now and the vehicle itself far exceeded my expectations. Thank you to the entire team at Palladino Mazda!
Written By: NATALEE T
Thank you so much for taking the time to share your experience with us, Natalee! We're truly honored that you chose to explore Mazda after being so loyal to Ford and Lincoln, and even more thrilled that we were able to exceed your expectations. Alex and Tristan will be thrilled to hear your kind words — they, along with our entire team, are committed to delivering the kind of personalized, friendly, and professional service you described. It means the world to us to know that every member of our team, from the showroom to the service bay (and even out in the snow!), helped make your visit memorable. Congratulations on your new CX-90 Signature! We're delighted to hear it has exceeded your expectations, and we hope it brings you many miles of joy. As a fellow dealership owner, your feedback is especially meaningful — thank you again for trusting us with your business. Welcome to the Palladino Mazda family!
April 02, 2025
Just purchased 2023 dodge hornet.. thank you Matt and Tristan so much for a great experience. Very knowledgeable, friendly, helpful, great welcoming team. Excellent service.. 👍
Written By: virginia p
Thank you so much for your kind words and congratulations on your new 2023 Dodge Hornet! We're so glad to hear that Matt and Tristan were able to provide you with a knowledgeable, friendly, and welcoming experience — that's exactly what we strive for with every customer. We truly appreciate you taking the time to share your feedback, and we’re thrilled that you had such a positive experience with our team. If you ever need anything down the road, don’t hesitate to reach out. Enjoy your new ride, and welcome to the Palladino family! Best regards, The Palladino Mazda Team