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Palladino Mazda

936 Kingsway , Sudbury, ON, P3B 2E5

Member since November 23, 2017

936 Kingsway Sudbury ON P3B 2E5

Overall Score

4.6

Palladino Mazda

704 Reviews

233
Palladino Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Palladino Mazda Palladino Mazda
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January 08, 2025

Great service

Written By: Randy B

Palladino Mazda responded on January 16, 2025

Thank you for your kind words! We’re delighted to hear you had a great experience with our service. We look forward to assisting you again in the future!

Palladino Mazda Palladino Mazda
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January 07, 2025

Written By: SORO A

Palladino Mazda responded on January 16, 2025

Thank you for the review!

Palladino Mazda Palladino Mazda
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December 31, 2024

I purchased a vehicle for the first time from Palladino Mazda November 27th 2024, the sales representative Jacob was very happy to help me through I process I found confusing at first. Straight to the point very professional & kind. Same can be said about Marc the financial representative very professional and kind as well. I appreciate the time they spent with me that day, thank you Jacob and Marc! I love my new wheels. 😀

Written By: connor b

Palladino Mazda responded on January 16, 2025

Thank you so much for taking the time to share your experience with us Connor! We’re thrilled to hear that Jacob and Marc were able to make your first vehicle purchase smooth and enjoyable. Buying a car can be a big step, and it’s great to know they were there to guide you with professionalism and kindness. Congratulations on your new wheels—we’re so glad you love them! If you ever have any questions or need assistance, don’t hesitate to reach out. Enjoy the ride! 😀

Palladino Mazda Palladino Mazda
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December 30, 2024

I was very pleased with the service and informative of what was wrong with my car

Written By: Shelley M

Palladino Mazda responded on January 16, 2025

Shelley, thank you for sharing your experience! We’re glad to hear you were pleased with our service and found our explanations about your car helpful. Keeping our customers informed is very important to us, and we’re happy we could provide the clarity you needed. We look forward to assisting you again in the future at Palladino Mazda.

Palladino Mazda Palladino Mazda
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December 20, 2024

Not impressed, told me I should have bought a new car instead of a used one, and all cause of squeaky breaks, which should have been an easy fix will never buy from them again.

Written By: Norm B

Palladino Mazda responded on January 16, 2025

Thank you for sharing your feedback, Norm. We’re sorry to hear about your experience and want to clarify that our goal at Palladino Mazda is always to provide honest, transparent and thorough service. To address your concerns, we installed brand-new brakes on your vehicle and also resolved an additional issue valued at over $4,000 at no cost to you. We value your satisfaction and regret that this situation left a negative impression. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out directly to our General Sales Manager, Rob.

Palladino Mazda Palladino Mazda
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December 19, 2024

"I had a great experience with their service! The appointment process was fast and smooth, making everything hassle-free. Highly recommend for anyone looking for efficient and professional assistance!"

Written By: Amin D

Palladino Mazda responded on January 16, 2025

Thank you so much for your kind words and recommendation about your recent experience in our service department, Amin! We’re thrilled to hear that you had a great experience and found the appointment process smooth and hassle-free. Providing efficient and professional assistance is always our goal, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

Palladino Mazda Palladino Mazda
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December 12, 2024

Usually I would give them a 5 for service but I didn't receive my paperwork for the work done.

Written By: Diane F

Palladino Mazda responded on January 16, 2025

Hi Diane, Thank you for your feedback! We’re glad to hear you’ve usually had great experiences with our service. We apologize for the oversight regarding your paperwork. Our Service Manager Vanessa has emailed the documents to you, but if there’s anything else you need or if you didn’t receive them, please don’t hesitate to reach out to us. We appreciate your understanding and look forward to serving you again at Palladino Mazda.

Palladino Mazda Palladino Mazda
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December 11, 2024

Written By: Saidul A

Palladino Mazda responded on January 16, 2025

Thank you for your feedback!

Palladino Mazda Palladino Mazda
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November 29, 2024

Been with Mazda for many years. Service is great and their communication exceeds expectations.

Written By: Alisha B

Palladino Mazda responded on December 11, 2024

We love exceeding expectations, Alisha! Thank you for taking the time to share your awesome feedback with us, and others.

Palladino Mazda Palladino Mazda
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November 28, 2024

Paladino Mazda is always a pleasure to go to. Great people.

Written By: Brian M

Palladino Mazda responded on December 11, 2024

Thank you so much, Brian. That means the world to us! We look forward to your next visit at Palladino Mazda.

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