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Palladino Mazda

936 Kingsway , Sudbury, ON, P3B 2E5

Member since November 23, 2017

936 Kingsway Sudbury ON P3B 2E5

Overall Score

4.6

Palladino Mazda

704 Reviews

233
Palladino Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Palladino Mazda Palladino Mazda
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March 27, 2025

They only want your money, please avoid any dealership owned by palladino

Written By: Deth2k

Palladino Mazda responded on April 25, 2025

Hi! We're disappointed to see your comment as this is not how we conduct business at Palladino Mazda or any Palladino Auto Group dealership. Due to your screen name we're unable to confirm if you've been to our dealership or reach out to hear about your experience with Palladino Mazda. Kindly reach out to our General Manager Justine by calling 705-524-3300 x 427 or emailing jbeauchamp@palladinomazda.ca as she would like to hear about your experience.

Palladino Mazda Palladino Mazda
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March 12, 2025

Jacob is the best salesman of all time!!!!!!!!!!

Written By: Patricia E

Palladino Mazda responded on March 18, 2025

We appreciate your kind compliment Patricia!

Palladino Mazda Palladino Mazda
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March 05, 2025

Poor after sales service. Got my CX-50 booked in for an oil change and informed them about two issues. One was some stain on the dash and the other one was damaged front right sensor. Jennifer from service dept told me the sensor is ordered and will be changed under warranty and my work order is open. Their service department manager checked the dash issue and told me she will get back to me on that and it will be covered under warranty. She just needs to figure out some details and I will be called with the upcoming week. Ever since that conversation its been 4 months and i have tried numerous times by call and text messages to get an update but they didn’t have the decency to give me an answer. Its always taking a message and getting back to me which they never did. This is a very pathetic behaviour from a service department. When I purchased the vehicle back in 2023, the dealership felt nice and friendly. The sales guy Alex was very good. I wanted to give a top review but waited to see how their service department is and I am very disappointed by their actions. I hope this complaint reaches to the top management and they take some actions to resolve the issues.

Written By: Fuad H

Palladino Mazda Palladino Mazda
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February 25, 2025

I had a great experience with Paula, the service advisor. She was very attentive and followed up on every detail regarding my car service. She patiently answered all my questions and ensured that I fully understood the process. Her professionalism and friendly attitude made the entire experience smooth and stress-free. I highly recommend her exceptional service! Eric

Written By: Eric

Palladino Mazda responded on March 18, 2025

We appreciate you sharing your recent service experience with us at Palladino Mazda, Eric! We look forward to seeing you again at your next visit.

Palladino Mazda Palladino Mazda
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February 07, 2025

Great experience with them all around!

Written By: Meghan M

Palladino Mazda responded on February 13, 2025

Meghan, thank you for your kind review! We're so glad to hear you had a great experience with us. We appreciate your support and look forward to assisting you again in the future at Palladino Mazda.

Palladino Mazda Palladino Mazda
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February 05, 2025

Jacob was super helpful, personable, knowledgeable, and just a very great person. We really appreciated his help today!

Written By: Zach V

Palladino Mazda responded on February 13, 2025

Thank you for your wonderful review, Zach! We're thrilled to hear that Jacob provided such a helpful and knowledgeable experience. We'll be sure to pass along your kind words to him! We truly appreciate your support and look forward to serving you again at Palladino Mazda.

Palladino Mazda Palladino Mazda
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Quick and easy experience

January 31, 2025

I just purchased my second vehicle from the Palladino auto group and just like the first one I wasn’t disappointed at Palladino Mazda. I got the vehicle I wanted at a very good price. All the staff I dealt with were very nice and helpful. Many thanx for the pleasant experience.

Written By: Bob

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Palladino Mazda Palladino Mazda
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January 30, 2025

Great customer service. The service advisors were extremley helpfull and attentive. Spoke to the techs about my vehicle and all were professional and informative.

Written By: Gabe

Palladino Mazda responded on February 13, 2025

Thank you for your wonderful review! We're delighted to hear that our service advisors and technicians provided you with helpful, attentive, and professional service. Your feedback means a lot to us, and we look forward to assisting you again in the future at Palladino Mazda.

Palladino Mazda Palladino Mazda
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January 28, 2025

If Jennifer wasn't there I wouldnt be as comfortable and feel as welcomed when I need service done on my vehicle

Written By: wayne j

Palladino Mazda responded on February 13, 2025

Thank you for your kind words! We're thrilled to hear that Jen provided such a great experience. She truly goes above and beyond for our customers, and we’ll be sure to share your feedback with her. We appreciate your support and look forward to serving you again at Palladino Mazda!

Palladino Mazda Palladino Mazda
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January 17, 2025

Tristan and marc are a fantastic team over at Palladino Mazda, Amazing service and more helpful than any other sales team I’ve met. Had me in and out with the vehicle I wanted as fast as possible and got me the best price & rates aswell

Written By: Denver T

Palladino Mazda responded on January 21, 2025

Thank you so much for your kind words! We're thrilled to hear that Tristan and Marc provided you with amazing service and made your experience at Palladino Mazda so seamless. Our team strives to ensure our customers get the best deals and a smooth, hassle-free process. Enjoy your new vehicle, and we’re always here if you need anything in the future.

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