Brantford Honda
378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L8Overall Score
Brantford Honda2468 Reviews
1293Review Ratings Breakdown
Consumer Reviews
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I am always able to get service in a timely manner with very friendly interactions
September 23, 2014
Brantford Honda has performed all maintenance and repair service in a timely, thorough, professional and friendly manner since I bought my Honda Ridgeline in 2007. The only issue I have ever had with the truck that was problematic, is the aftermarket backup camera that was installed by Brantford Honda when I bought the truck. The Service manager at the time had suggested placing the camera lens in the bumper beside the license plate rather than the standard placement in the tailgate. This was a very poor place to put it as it did not provide a picture of the trailer hitch, one of the main reasons I purchased the camera. Since that time the camera has failed twice and has had to be replaced twice. The first time I paid to have it replaced as it was a few years after the initial installation. The second time the warranty was not honoured by the manufacturer even though it was only a few months after the first replacement. However Brantford Honda did pay for 1/2 of the repair cost and I had to pay the rest. In effect over the life of the car I had had to pay for this backup camera 2 1/2 times.
Written By: JOHN
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It was perfect!
September 23, 2014
I was met courteously and quickly, and issue resolved totally, as always.
Written By: CLAIRE
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Rust Removal
September 23, 2014
Trevor is always a pleasure to work with when I bring my car into Brantford Honda to be serviced. He always goes above and beyond to ensure we are provided with the best possible service. In this case, it was no different. Although I live an hour away from Brantford in Guelph, I always try to book my service appointments with Brantford Honda because of the continued excellent service provide by such advisors as Trevor.
Written By: DAVID
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fantastic and easy
September 23, 2014
Simple oil change, but the car wash and offer to drive us home while we waited was a nice touch.
Written By: MELISSA
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National Manager
September 23, 2014
I service my car regularly at Brantford Honda and always find the Technical Service Staff excellent to deal with. They are always friendly, positive and I always leave feeling I was treated well and fairly.
Written By: LORI
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great
September 23, 2014
Everything was taken care of and full understood what was being done to my vehicle
Written By: ZACHARY
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harmail basi
September 23, 2014
Very knowledgeable and Trevor knows his customers well. He is always , always there for you and makes things happen. Not surprising that I have been with honda Brantford for 21 years
Written By: MANJIT K
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Very friendly!
September 23, 2014
Ben is very thorough and attentive and a very pleasant person to talk to.
Written By: ADELAIDE
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Thank You
September 23, 2014
The staff and management worked with a sense of urgency in handling the performance and my conern of my vehicle. Thanks Honda
Written By: PERRY
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David Dean
September 23, 2014
Good prompt and efficient service. A - 1. Trevor is very good, very customer focused.
Written By: DAVID
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