Winnipeg Honda
900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A9Overall Score
Winnipeg Honda4287 Reviews
1747Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 21, 2019
Fantastic Experience at Winnipeg Honda. First car purchased, and second car will be purchased from there as well. Sales people(Jay Finck) are knowledgeable and go the extra mile. Service calls are a breeze. Highly recommend.
Written By: Mike F
Thanks for the great review Mike! We are very glad you had a fantastic first-time purchasing experience and services with us. Feel free to reach out if there's anything else we can help you with!
February 21, 2019
Fantastic Experience at Winnipeg Honda. First car purchased, and second car will be purchased from there as well. Sales people(Jay Finck) are knowledgeable and go the extra mile. Service calls are a breeze. Highly recommend.
Written By: Mike F
Thanks for the great review Mike! We are very glad you had a fantastic first-time purchasing experience and services with us. Feel free to reach out if there's anything else we can help you with!
February 20, 2019
It was a pleasure dealing with Dustin Davie! He was extremely helpful and knowledgeable with the purchase of our 2014 Honda CRV! Looking forward to continuing to our relationship with Winnipeg Honda and Dustin! Go see Dustin!!!
Written By: Cindy C
Thank you for choosing Winnipeg Honda, Cindy. So glad to hear of the service you received and we look forward to improving our relationship with you. Congrats on the purchase of your Honda CR-V and welcome to the CROWN Family!
February 20, 2019
It was a pleasure dealing with Dustin Davie! He was extremely helpful and knowledgeable with the purchase of our 2014 Honda CRV! Looking forward to continuing to our relationship with Winnipeg Honda and Dustin! Go see Dustin!!!
Written By: Cindy C
Thank you for choosing Winnipeg Honda, Cindy. So glad to hear of the service you received and we look forward to improving our relationship with you. Congrats on the purchase of your Honda CR-V and welcome to the CROWN Family!
February 20, 2019
Pretty awesome place for getting a vehicle. Thanks Dustin for your help.
Written By: Shu-Mon M
Thank you for sharing your feedback, Shu-Mon. We appreciate it!
Best Quality Customer Service
February 20, 2019
My rental was ready when i arrived to drop my car. I was called immediately when service was done and got my car back within the given time frame.
Written By: Sameer
Thank you for your great review Sameer! We are always prepared to help our customers and are glad you enjoyed your experience with us at Winnipeg Honda.
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February 20, 2019
Not the best place to buy a new car
Written By: Vern t
Thanks, Vern!
Amazing customer service
February 20, 2019
Highly recommend Team Foui within Winnipeg Honda, they truly take care of their customers. Service advisor was so helpful, and dedicated to making my experience great!
Written By: Lindsay
Thank you for your review Lindsay! We are very glad to hear you had a great experience with how our team took care of you and your vehicle.
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View ProfileAbaondoned by Customer Care - Resolution Well Handled
February 20, 2019
Things started well enough with a detailed recall notice providing all the information needed to understand what actions were required and how to go about getting the recall service performed. I particularly appreciated the ability to book an appointment online but I was disappointed that either the information I provided there isn’t provided to the agents I dealt with or they didn’t know how to access it. I was called to confirm the recall number which I had already entered into the web appointment as part of that process which to my mind at least partly defeats collecting it that way in the first place. I had also indicated on the web appointment that I’d be waiting for the service to be completed so the service teams could plan accordingly this will become important later. I arrived on time for my 3:30 PM appointment and there was a small reasonable delay before I could hand over the vehicle to an available service agent. I was mildly surprised the agent didn’t offer a name but I wasn’t overly concerned by that and the transaction was fine otherwise. I had been asked if I would be waiting or coming back and had indicated I’d be waiting in the service area. I’m willing to take part of the accountability here as I probably should have become concerned something had gone wrong sooner. My experience with big dealer shops like the one I visited a 3 hour wait for a 45 min process isn’t that unusual. Service personal had been coming out to talk to people who were waiting before I arrived before me so the delay seemed to be in line with the evidence of people waiting. I was reading to give myself something to do so it did dawn on me a little late that I was the last person around and I hadn’t seen any service people for a while so I went looking for someone to find the service area empty. Fortunately, I was able to find one of the sales personnel who seemed to be as incredulous as I was that Service had all left with me sitting in the service waiting area. This part of the experience was good as I’m sure my frustration was leaking through and it really wasn’t their fault. They did get ahold of a manger and got approval to loan me a car so I could get home without needing to take my car and then restart the whole scheduling process again. I was impressed though that under that arrangement that someone from the dealership drove my car back to me and picked up the loaner saving me the trip. So, from my perspective the best part of the whole experience is how well the service recovery was handled rather than the experience itself. Unfortunately for this dealership this whole experience washes out as mediocre for me despite the excellent service recovery and it just tends to reinforce my opinions about dealer service locations.
Written By: PAUL
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View ProfileVery helpful and thorough.
February 20, 2019
I had to drop my vehicle off for a battery issue. Andrew has to keep my vehicle and provided me with a vehicle from Enterprise at no cost to me as I had an appointment to keep that afternoon. I expected that my vehicle would be there overnight, but received a phone call in the early afternoon to inform me that it was already done. I had my vehicle back by 5:00 that same evening, and was very thankful. Vehicle has been working fine ever since.
Written By: Jeffrey
Thanks for the great review Jeffery! We are glad you had a speedy experience with our service department!
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