Winnipeg Honda
900-1717 Waverley St , Winnipeg, MB, R3T6A9
Member since February 25, 2016
900-1717 Waverley St Winnipeg MB R3T6A9Overall Score
Winnipeg Honda4287 Reviews
1747Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Lack of communication
February 19, 2019
I had an appointment on Friday Feb 8 at 9am for a B service for my Honda Odyssey. My husband dropped our vehicle off before 9am and was asked what time we wanted to pick our vehicle up. My husband said 3:30 and was told “that shouldn’t be a problem.” At approximately 2:30, I called twice to find out the status of our vehicle and both times the call went to voicemail. I dropped my husband off there at 3:30 and he was told by Carly that our van had not even been worked on yet. This was extremely frustrating as we were told it would ready by 3:30. On top of this, no one from the service department bothered to call us to let us know that it would not be ready in time. I called and once again no one answered. I finally received a call back from Jessica the next day and she apologized and said the service manager would call on Monday to follow up. The service manager has not called and I have been playing phone tag with Jessica for almost 2 weeks now. We were offered a free oil change the next time we book but that is not good enough. We expect the entire B service covered for this inconvenience. I would appreciate a call back in response to this review.
Written By: Christine
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Your Friends at Crown Winnipeg Honda
View ProfileService was great handled as fast as the weather permitted.
February 19, 2019
When my battery was replaced due to the less than one year old battery in my new car dying, (why??) would this happen? All my set functions were deleted so I assumed this should have been reset by the dealer as everything had to be re programmed. Otherwise all was handled very well. Thank you
Written By: Eva
Thanks for your review Eva! We are glad we could help you and your car stay warm in our cold Winnipeg winters.
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Your Friends at Crown Winnipeg Honda
View ProfileExceptional service
February 19, 2019
Our salesman Jay was just great. Quite often you are left waiting for something, maybe finance, or the salesman is looking for the keys, or other things but Jay had this book on his desk which he calls “Jays Book of Fun” and it was great. We laughed so hard and it gives you an on-site to the type of person Jay is. Really great.
Written By: Catherine
Thank you for your review Catherine! We are glad you had a fun experience with us and our team. Welcome to the Winnipeg Honda family!
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Your Friends at Crown Winnipeg Honda
View ProfileReplace valve in CRV
February 19, 2019
Good ... renovations were taking place however I was somewhat comfortable...service was within reasonable time frame......service personnel were very polite and professional What else can I say overall experience godd
Written By: Terry
Thanks Terry! We are glad you had a comfortable and quick experience with us in our Winnipeg Honda service department.
Related Staff:
Your Friends at Crown Winnipeg Honda
View ProfileFriendly
February 19, 2019
The salesman who called was very friendly and knowledgeable. He listened to my points and was not pressuring for me to make a commitment to a new Honda which I appreciated very much! Honda has my loyalty when I am ready for a new car!
Written By: BRENDA
Thank you for your review Brenda! We are happy to hear about your fantastic experience with us. Please feel free to reach out if you have any questions between now and your next visit.
Related Staff:
Your Friends at Crown Winnipeg Honda
View ProfilePoor customer service with lack of communication among staff members
February 19, 2019
Multiple warning lights came on my dash and I was told I would have to wait a week just for the car to be seen. I was then called later in the week and advised to bring it in for diagnosis prior to my appointment. When I arrived, the service advisor had no idea I was coming and indicated they were swamped; he was baffled that someone would have advised me to bring the car in sooner. I was told they wouldn't be able to get to my vehicle for several days but I didn't feel safe driving it. I left my car with them, was not provided with a shuttle ride home, so paid for a taxi. 2 days later I got a call to confirm I would be dropping my vehicle off the following week. Once again, nobody knew that my vehicle was already in their possession. I wrote an email of complaint to the service manager who to this day still has not apologized or responded. My lease is up in 4 months and I am curious how Honda plans to maintain my loyalty as a customer.
Written By: Jeffrey
Related Staff:
Your Friends at Crown Winnipeg Honda
View Profile
February 11, 2019
Good service.
Written By: Wilfred T
Thank you for your review Wilfred! We are glad to hear you had a good experience with us and would love to know what we can do to make it even better for you!
February 09, 2019
Pretty good place to get a car
Written By: Ricardo Y
Thank you for your review! We are very glad to hear that you enjoyed your experience with us at Winnipeg Honda! Feel free to reach out if there's anything else we can help you out with!
February 09, 2019
Pretty good place to get a car
Written By: Ricardo Y
Thank you for your review! We are very glad to hear that you enjoyed your experience with us at Winnipeg Honda! Feel free to reach out if there's anything else we can help you out with!
February 08, 2019
Had an amazing experience at Winnipeg Honda! Jay especially has been nothing but helpful and has done everything in his power to ensure good service
Written By: Todd C
Hi, Todd. Thank you for sharing your amazing experience with us. Happy to hear of the helpful service you received!
