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Tony Graham Lexus

299 W Hunt Club Rd , Ottawa, ON, K2E 1A6

Member since December 20, 2013

299 W Hunt Club Rd Ottawa ON K2E 1A6

Overall Score

4.6

Tony Graham Lexus

711 Reviews

53
Tony Graham Lexus

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Tony Graham Lexus Tony Graham Lexus
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June 10, 2021

Written By: Andrea S

Tony Graham Lexus responded on June 11, 2021

Hello Andrea, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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June 10, 2021

Excellent service. Professional, personal and on time.

Written By: Grant M

Tony Graham Lexus responded on June 11, 2021

Hello Grant, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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June 10, 2021

The entire purchase experience from start to finish was seamless. Every effort was made to accommodate and inform me through out the entire process. Sales consultant Dwayne went out of his way to secure the vehicle with my preferred specifications from out of town. This allowed me to obtain the vehicle within weeks instead of months waiting for a factory order. Delivery day was thorough and once again seamless. Personal touches such as assisting with the transferring of my belongings to the new vehicle, downloading the Lexus app, connecting my phone and explaining all the vehicle features were made. Special thanks to Dwayne and Tan for an awesome sales experience, Shirley for a smooth financial transaction, Sheila for a pleasant greeting and Brad for a great first service visit. An exciting new vehicle purchase was made all the more better by your collective efforts, thank you!

Written By: Sarah D

Tony Graham Lexus responded on June 11, 2021

Hey Sarah, Thank you for taking the time to write us this stellar review and kind words for Dwayne and the entire team. I'm glad we were able to provide you with a safe, pleasant and seamless experience. Congratulations on your new Lexus and welcome to the Tony Graham family. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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June 08, 2021

Written By: Mary m

Tony Graham Lexus responded on June 10, 2021

Hello Mary, Thank you so much for taking the time to review us & giving us 5- stars Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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June 04, 2021

Written By: Jeff F

Tony Graham Lexus responded on June 08, 2021

Hey Jeff, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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June 01, 2021

Excellent friendly professional staff at the service department. That's why I'm a loyal Tony Graham Lexus customer for more than a decade.

Written By: Robin L

Tony Graham Lexus responded on June 04, 2021

Hey Robin, Thank you so much for taking the time to write us a review & the kind words. I'm glad we were able to provide you with a safe & pleasant experience all these years, and able to meet all your needs at Tony Graham Lexus. We are delighted in having you as a part of Tony Graham Family. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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May 31, 2021

Written By: Edwin R

Tony Graham Lexus responded on June 04, 2021

Hey Edwin, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

Tony Graham Lexus Tony Graham Lexus
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May 31, 2021

Amazing service! I had a small issue that needed fixing, but it was almost impossible to find the cause. They looked at every aspect until they could figure it out and all is well now. Thanks for the excellent service!

Written By: Monika V

Tony Graham Lexus responded on June 04, 2021

Hey Monika, Thank you so much for the 5-star review for our service department at Tony Graham Lexus. Wishing you safe drives. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com www.tonygrahamlexus.com

Tony Graham Lexus Tony Graham Lexus
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May 28, 2021

Written By: Sachin P

Tony Graham Lexus responded on May 29, 2021

Hey Sachin, Thank you so much for taking the time to review us & giving us 5- stars. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus

Tony Graham Lexus Tony Graham Lexus
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May 26, 2021

We recently purchased a 2019 Lexus RX 450 hybrid through Tony Graham Lexus. The original listing was on AutoTrader. Dwayne Neilson, Sales Representative responded right away to our first email, answered our questions promptly and sent all the relevant information on the vehicle history such as Car Fax, service records and package details. Everything was done virtually as we live in Callander, which is about four hours away from the dealership. Arrangements were made for a friend in Manotick to test drive the vehicle for us. And to top it all off, Dwayne offered to meet us half way in Petawawa, when the deal was completed, to deliver the vehicle and take our 2009 Lexus RX 350 as a trade in. At all times we were very impressed with Dwayne’s professionalism and friendly approach to ensuring we were satisfied with our choice and making the whole process easy and straightforward. We would not hesitate to recommend this dealership and Dwayne in particular. When times return to normal and we can safely visit our friends in the Ottawa area, we will certainly plan on visiting the dealership in person to reconnect with Dwayne.

Written By: Mary H

Tony Graham Lexus responded on May 29, 2021

Hey Mary, Thank you for taking the time to write us this stellar review and kind words for Dwayne. Congratulations on your new Lexus and welcome to the Tony Graham family. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com

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