1615 Kingsway , Sudbury, ON, P3B 2E9
Member since November 28, 2017
1615 Kingsway Sudbury ON P3B 2E9755 Reviews
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November 14, 2019
The service department over books. They don't give themselves a buffer so if one job takes longer, the next person in-line gets put out. The people booking the appointments have to understand that all jobs require planning. It's not just about bookings. Make sure all the parts required are available, give a buffer and don't over book. Customer service is everything and without it people wont buy your product.
Written By: Sledhead 1
We apologize if you were waiting longer than expected. Although we are booking less time to help, the variance in work is always tough to navigate, especially at this time of the year. We sincerely hope you'll return in the future to have a different experience. Feel free to call Ken Robertson at 705-560-3673 if you have any questions, concerns or to share this feedback. We are here to help!
November 14, 2019
The service department over books. They don't give themselves a buffer so if one job takes longer, the next person in-line gets put out. The people booking the appointments have to understand that all jobs require planning. It's not just about bookings. Make sure all the parts required are available, give a buffer and don't over book. Customer service is everything and without it people wont buy your product.
Written By: Sledhead 1
We apologize if you were waiting longer than expected. Although we are booking less time to help, the variance in work is always tough to navigate, especially at this time of the year. We sincerely hope you'll return in the future to have a different experience. Feel free to call Ken Robertson at 705-560-3673 if you have any questions, concerns or to share this feedback. We are here to help!