Bank Street Mazda

October 10, 2012

The best car buying experience I have ever had. Extremely satisfied with the complete process from beginning to end. Hassan and Moe are the best sales and management team. I highly recommend this dealership and especially Hassan and Moe. I love my new Mazda 3 and feel I made the best purchase from the best dealership in town. It will not be the last vehicle I purchase from Bank St. Mazda and I will definitely recommend this dealer to anyone. A big Thank You to Hassan Abdallah and Moe Sakka for the best experience ever :)

Written By: Christine S

October 10, 2012

The best car buying experience I have ever had. Extremely satisfied with the complete process from beginning to end. Hassan and Moe are the best sales and management team. I highly recommend this dealership and especially Hassan and Moe. I love my new Mazda 3 and feel I made the best purchase from the best dealership in town. It will not be the last vehicle I purchase from Bank St. Mazda and I will definitely recommend this dealer to anyone. A big Thank You to Hassan Abdallah and Moe Sakka for the best experience ever :)

Written By: Christine S

September 23, 2012

I dealt with Jeff O'Brien and he was an excellent salesman. He wasn't just doing his job, you can tell that he really cares about his clients and enjoys his job. I would recommend him to anyone.

Written By: justin s

September 23, 2012

I dealt with Jeff O'Brien and he was an excellent salesman. He wasn't just doing his job, you can tell that he really cares about his clients and enjoys his job. I would recommend him to anyone.

Written By: justin s

August 30, 2012

My first car purchase was with Dilawri over 6yrs ago and unfortunately it was not a good experience, so I was hesistant to do deal with them again, however a friend told me she had a great buying experience so I decided to give them another shot. I'm glad I did! I had the pleasure of dealing with Fadi, he was personable, polite and honest. The second experience was a complete 180 and I would be extremely happy to do business with Fadi and Dilawri again. Thank you Fadi for taking the time to hear me out and find me the perfect vehicle with a fantastic price and amazing customer service. You are a true asset to Dilawri :-) Aspen

Written By: Aspen M

August 30, 2012

My first car purchase was with Dilawri over 6yrs ago and unfortunately it was not a good experience, so I was hesistant to do deal with them again, however a friend told me she had a great buying experience so I decided to give them another shot. I'm glad I did! I had the pleasure of dealing with Fadi, he was personable, polite and honest. The second experience was a complete 180 and I would be extremely happy to do business with Fadi and Dilawri again. Thank you Fadi for taking the time to hear me out and find me the perfect vehicle with a fantastic price and amazing customer service. You are a true asset to Dilawri :-) Aspen

Written By: Aspen M

August 25, 2012

My wife and I each bought cars last week from Bank Street Mazda in Ottawa, Canada, and we received confirmation on two separate occasions that we could pick them up independently. Unfortunately for me, that wasn't the case. While my wife went to Toronto, I went and picked up my car. After 45 minutes of waiting around in the showroom (and with everyone aware of my presence), I finally went into an office to sign papers only to be told 10 minutes later that both my wife and I had to pick up the cars at the same time. I waited another 10 minutes and had to complain twice to a manager in order to get someone to drive me home since I had no other means short of a cab (which they offered to pay for once someone finally made themselves available to drive me home - what timing). In fact, I had to stand in front of the manager's office to get their attention on two separate occasions. They were too busy selling cars and leaving existing customers in a lurch. My family has been buying cars from Bank Street Mazda in Ottawa for many years (probably 8 cars now) and unless something is done to remedy this situation, these will be our last two. I am enraged and disgusted by the unprofessionalism that cost me business tonight (and even that claim was challenged by the manager). How can leaving a customer standing around for that much time be acceptable practice in any organization? I would buy a Mazda elsewhere if I were you...

Written By: Robert H

August 17, 2012

I just bought a car from Jeff O'Brien and it was a great experience. As soon as I walked in Jeff approached me to see how he could be of assistance. He answered all my questions and was very informative but more importantly to me, he was very friendly and relaxed - no pressure at all. I really love my car but Jeff was the deal sealer! I felt completely comfortable dealing with him. Jeff got me an excellent price on the car and I really feel he was trying to help me and that it was important for him that I was a satisfied customer. I highly recommend Jeff O'Brien!

Written By: Karie F

August 17, 2012

I just bought a car from Jeff O'Brien and it was a great experience. As soon as I walked in Jeff approached me to see how he could be of assistance. He answered all my questions and was very informative but more importantly to me, he was very friendly and relaxed - no pressure at all. I really love my car but Jeff was the deal sealer! I felt completely comfortable dealing with him. Jeff got me an excellent price on the car and I really feel he was trying to help me and that it was important for him that I was a satisfied customer. I highly recommend Jeff O'Brien!

Written By: Karie F

July 06, 2012

Hassan was very enthusiastic and willing with I came in to test drive a few cars. He gave me all the information I needed to make a decision. When I came back to make the purchase, he welcomed me and we finished the transaction with ease. A big thanks to Hassan because I am enjoying my car the more I drive it.

Written By: N O