Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4725 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Oil change took longer than promised
March 29, 2017
I was told that drop off was at 5 pm and pickup was at 5:45. I was there by 5 pm, but the car wasn't ready until 6:10 pm. 25 minutes may not sound like much, but I had other plans that evening, and I felt rushed getting to my event.
Written By: ANDRE R
Andre, we are truly sorry the oil change took longer than promised.
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Excellent customer service.
March 29, 2017
Always great service with friendly staff. They always provide a detailed explanation of the work completed and are fast and efficient.
Written By: RACHELLE
Thank you for the excellent review Rachelle!
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Civic's fuel cap fixed
March 29, 2017
Had a grinding sound come from the fuel cap when I locked the car. Brought it in and there was zero hassle! Thanks for the swift help.
Written By: ARIEL A
We are happy we could help Ariel!
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Very helpful and excellent service
March 28, 2017
The service and information I needed was provided quickly and they answered all of my questions with ease. I will definitely bring going back again
Written By: Trent/Erin
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Loved dealing with Palladino!
March 28, 2017
Came in to look at a used car, walked out with a brand new CRV! Rob was very welcoming and helped me choose the right vehicle. He was great at providing details about extra warranty and services.
Written By: Rob a
Rob and Jillian, we're so glad to hear Rob was able to help you find the right vehicle!
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Honda Fit 2011
March 27, 2017
Great service. Thoughtful attention to detail. Dan did a great job of making sure I was aware of the condition of my car, and allowing me to be sure that it was safe. Thank you Dan.
Written By: SHARON
Sharon, we appreciate your great review about your service experience with Dan!
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Another great buy from Jayson Ball.
March 25, 2017
Just wanted to say, got amazing service from Jayson Ball, he educated me throughly on the whole 2017 honda line up, and did in a way that was entaining but professional. Which for me, made it alot easyer retaining all the different options and specs that all vechiles have to offer. He didn't push any model on me, or warranty packages. He just gave me the facts, and let me decide 100%. It was really nice never experienced that at a car dealership from a salesman before. There always usually trying to push that little some extra on you and he didn't. He got me exactly what I wanted, even when it almost wasn't possible.He then faught for the best rate he could obtain given the situation. Which is greatly appreciated, couldn't be happier. Honda you are lucky to have a salesman like this on your team. I will be referring this man and his team, to whom ever I run into that is thinking of purchasing a new vehicle. . Thanks again, Had fun a real class act around. P.s. This is the 3rd vehicle that my wife a I have bought from this man. He is good at what he does, and gets you what you want, no matter the obstacles.
Written By: Bobby
Bobby, we love hearing about your amazing sales experience with Jayson! Thank you so much for your feedback! Enjoy your 2017 Honda Civic :)
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Air Bag recall
March 24, 2017
Not dealership fault, but having to bring in 2 vehicles on two separate days and taking time away from work to do so is difficult. I wonder if its possible to invoice Honda for my time seeing I always need to pay full price for repairs. Head Office should provide some incentive for client's time on a recall notice.
Written By: PAUL
Paul, we apologize that your vehicle needed a recall but are glad to know it was taken care of.
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March 24, 2017
Called honda about the clear coat on the roof of my car failing. The person I bought the car from told me they had the entire car repainted at Northern Honda(Northbay) except the roof because it wasn't peeling at the time. They made an appointment for me friday morning to take pictures and start a claim. So I rearranged my life so that I could be there at 8am on friday morning. The girls at the service desk weren't sure how to process it in the computer so they asked a male employee. He says that there was a bulletin saying that they dont cover the roof or trunk lid of the car. I then politely asked to see this bulletin. He said he doesnt have it nor know where to find it. I've searched countless internet forums trying to see if there is such evidence .and found nothing. Very aggravating, since I live 40 minutes away and was there 30 mins early for this appointment. They gave me a 1888 number and told me "I guess you could try calling them". Horrible service. Hondas are great, but the staff at the service desk are not very knowledgable.
Written By: Steve F
Wow!
Honda Accord
March 24, 2017
I just wanted to send you a little message Rob to thank you for making my car buying experience so enjoyable and stress free. I will definitely be recommending you to all my friends and family who may be looking to purchase a new or used vehicle. Go Bruins! Thanks again. Joe Vendramin
Written By: Joseph
Joe, we are delighted to hear you had such an enjoyable and stress free sales experience with Rob! Enjoy your Honda Accord :)
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