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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3007 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler
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February 19, 2017

Written By: Scott S

South Trail Chrysler responded on December 15, 2020

Please let us know if there's anything we could do to improve this rating!

South Trail Chrysler South Trail Chrysler
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February 17, 2017

AMAZING!!! Beautiful place friendly people! Yanick and samer great people got us out of a bad sitsuation they seem to actually care about people and genuinely try to help out great experience. Thank you guys!!

Written By: Jake S

South Trail Chrysler responded on December 11, 2020

WOW! Thanks for your awesome review.

South Trail Chrysler South Trail Chrysler
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February 17, 2017

Loved sales serves Terrance and the guys provide at the South location

Written By: Willy S

South Trail Chrysler South Trail Chrysler
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February 17, 2017

Firstly I would like too thank yannick for all of your help and exceptional customer service we are extremely beyond happy we came too south trail Chrysler amazing customer service they went above and beyond I would HIGHLY recommend them � I would also like too thank Samer the finace manager for all of your work & help in getting us into our new vehicle we are extremely pleased once again THANK YOU!!!

Written By: Tasha S

South Trail Chrysler South Trail Chrysler
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February 16, 2017

Stopped by the dealership looking for a an SUV and our sales lady was amazing. From the moment I walked in, I was greated friendly and professionally by Monique Bezeau. She really cared about my needs and wants and strived to find the best vehicle for me and what would make me happy. Although I didn't find what I wanted that day, she regularly contacts me when something may be available that I should come look at. I appreciate her honest, friendly nature and I'm sure I will be purchase my next vehicle from South Trail.

Written By: Tara L

South Trail Chrysler responded on December 15, 2020

Thanks for your great review Tara!

South Trail Chrysler South Trail Chrysler
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February 16, 2017

Stopped by the dealership looking for a an SUV and our sales lady was amazing. From the moment I walked in, I was greated friendly and professionally by Monique Bezeau. She really cared about my needs and wants and strived to find the best vehicle for me and what would make me happy. Although I didn't find what I wanted that day, she regularly contacts me when something may be available that I should come look at. I appreciate her honest, friendly nature and I'm sure I will be purchase my next vehicle from South Trail.

Written By: Tara L

South Trail Chrysler responded on December 11, 2020

Thanks for your great review Tara!

South Trail Chrysler South Trail Chrysler
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February 14, 2017

Written By: Franco B

South Trail Chrysler South Trail Chrysler
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February 12, 2017

Beautiful clean, new, state of the art facility. Terrence Hinds gave me excellent customer service and my girlfriend was a huge fan of the manicure she got there!!!!

Written By: Mo B

South Trail Chrysler South Trail Chrysler
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February 11, 2017

Written By: Alphina Y

South Trail Chrysler South Trail Chrysler
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February 07, 2017

We went in about 2 weeks ago to look at options on trading our vehicles in for something with lower payments. We met with Yannick Bribeau and he went over a few different routes we could take. During our discussions, he was great. We were offered a showroom model, but for obvious reasons could not test drive it so we settled for testing a similar model. Upon returning, we asked if the showroom model had a remote starter and he assured us that it did. The day of pick up, we were in the dealership for over 3 hours as I was really uneasy about going through with the trade. In tow, I had 2 kids under 5 and was wanting another night to think about the deal. I had 3 different sales people talk to me in this time and finally I was just so ready to leave that I signed the papers and left. The next morning leaving for work, low and behold.. no starter. My husband has been communicating with Yannick for 2 weeks now trying to figure out a cost and trying to meet in the middle and his responses are "I'll get back to you later". Nevertheless, I contacted the Sales Manager Luke today and while I appreciate his quick response, the end result was basically that I should have checked the vehicle before I left and that they would install one for $500 which was their "cost". I've got a quote from a few other Dodge dealerships, and they are quoting me $405. Interesting. In the end, we were made to feel like we only mattered until the ink on the paper was dried. I wouldn't recommend this dealership now to anyone. The pressure I felt the night of the deal and the disappointment I feel at their lack of upholding their salesmans promise is enough to make me consider a completely different brand of vehicle the next go round. It's an expensive lesson learned for myself and my family that unless you see it in writing, don't believe a word they say.

Written By: Ashley P

South Trail Chrysler responded on March 26, 2018

So I sent you an email 3 days ago, and still no response. I'm not sure if you posting that question was to save some face for your dealerships incredibly poor customer service, but it's continuing to prove that not one person there has any idea how to ensure repeat business. I've taken the high road, and given multiple people there the opportunity to correct Yannicks mistake so that this issue isn't aired on Social Media. I've gotten nothing but crooked answers and managers trying to take advantage of me. It's unfortunate, as prior to this we had nothing but great things to say about you. I guess who you choose to have represent you makes all the difference. #dodgecanada

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