Palladino Mazda
936 Kingsway , Sudbury, ON, P3B 2E5
Member since November 23, 2017
936 Kingsway Sudbury ON P3B 2E5Overall Score
Palladino Mazda721 Reviews
234Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Great service
March 19, 2019
Tyler is service and his team of service advisors and technicians, took excellent care of us and our vehicle. They were prompt, professional, courteous and notifeid me as soon as my vehicle arrived on the tow truck and again once the service diagnosis Was complete. We love the treatment we receive from the whole service team 3ach time we bring in our vehicle. Thanks and keep up the great work.
Written By: DONALD
Thank you so much Donald! It is our pleasure to service your vehicle for you. We truly appreciate your kind words about Tyler and our service department, and look forward to seeing you again soon.
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March 19, 2019
They were great. Friendly, easy to talk to, and a loaner car was easy to get and use while my car was getting work done .They even helped me out with an issue I have been having with my older car that wasn't in for service .
Written By: Bill H
It was our pleasure to assist you Bill! Thank you for the awesome compliments.
Excellent service with friendly, knowledgeable staff.
March 15, 2019
My vehicle was in for a reapplication of paint protector after an accident and body shop repair. Also it’s second oil change. I was most pleased with the service - I was able to get in promptly after the body repair, and combine the previously scheduled oil change - saved me having to return a second time! I was also provided a loaner vehicle so the whole thing really did not interrupt my routine for the day! Bonus!! And I received a free alignment with the poor condition of our roads cited as prompting roactive action if necessary. Again I am very happy with the service and interaction with all the staff at Mazda Sudbury. Apart from loving my new car, I always feel I’m being treated with respect and friendliness. (Although this was sent to Peter, my spouse, the car belongs to me - Patricia. As a woman I am duly impressed by the treatment I receive when I have appointments or inquiries at Mazda.)
Written By: PETER
This is so amazing to hear Patricia! It was our pleasure to service your vehicle for you. We promise to always treat you with the respect and friendliness that you deserve. Please contact our service department to have your information changed in our system so that you receive our email next time 705-524-3300 or you can email our Director of Customer Experience Morina morina@palladinoautogroup.com. Thank you for amazing feedback.
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March 14, 2019
I was very well taken care of by the service department. They answered all my questions and took care of all my needs! A+++ service!! Great Job, would 100% recommend!!
Written By: Marco B
This is so awesome to hear Marco! Thank you so much for your feedback about your recent servicing experience with us.
March 14, 2019
I was very well taken care of by the service department. They answered all my questions and took care of all my needs! A+++ service!! Great Job, would 100% recommend!!
Written By: Marco B
This is so awesome to hear Marco! Thank you so much for your feedback about your recent servicing experience with us.
great customer support
March 13, 2019
came in with a weird clunking sound coming from rear of vehicle, and although they weren't able to find anything wrong they told me everything they checked and offered to go for a ride with me to see if it is still making the noise. I don't hear it anymore (might have just been ice build up) but now i have peace of mind knowing everything is functioning properly.
Written By: STEVE
We are so happy to know we could provide you with that piece of mind Steve! Please let us know if you experience any other noises and we would be more than happy to assist you.
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Great experience
March 12, 2019
I would like to thank Tyler Wills for making my experience a positive one. He was able to assist me with purchasing a new vehicle and making the transition from my damaged vehicle a most pleasurable experience. He made himself available to meet my needs.
Written By: LISE
Congratulations on your new purchase Lise! It's awesome to hear that Tyler made your experience a positive one. Thank you so much for your amazing.
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Amazing service from every single person from start to finish.
March 12, 2019
The level of knowledge of each person we dealt with was exceptional. We looked at other vehicles and the approach taken by everyone of the employees at Mazda we encountered was unmatched. From the moment we walked in the door to the time the papers were signed and we drove off the lot I was reminded how proud we are to continue being a part of the Mazda family. Incredible professionalism was evident, but you also took the time to acknowledge and welcome our girls. That speaks volumes to the kind of place that Palladino Mazda is!! We are absolutely thrilled! Thank you!!!!
Written By: DARIN
This is so amazing to hear Darin! We know you will love your new Mazda. Thank you so much for providing us with feedback about your recent visit.
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March 12, 2019
The service at the Service Department is exceptional. Tyler and his team go above and beyond for their customers.
Written By: Melissa O
Thank you so much Melissa! We appreciate your kind feedback about your recent servicing visit.
March 11, 2019
Service center is a rip off. Tell you your vehicle needs work not even required. Got conned out of requiring parts not even needed. Have multiple people i know who have had the same experience. Scared into doing the work. Will never be returning to this dealership again. Cannot speak for sales dept, but will never be returning to have work done here again. What a disgrace!
Written By: NorOnt B
We are disappointed to hear that you feel as though you were conned. This is absolutely not how we conduct our business. Due to the fact that Google does not public contact information for feedback posts, we are asking for you to please contact our General Manager, Jamie, as he would like to discuss your visit. He may be reached at 705-524-3300 or jamie@palladinomazda.ca.
