Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4724 Reviews
3368Review Ratings Breakdown
Consumer Reviews
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Trade in for new car
July 25, 2016
Excellent! Very good service by Rob and all staff. Nothing bad to say. Very satisfied and would defenatly recommend Rob to others looking for a Honda.
Written By: Jerry
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we loved it and felt that we were treated with deep respect
July 23, 2016
My husband Denis and I were treated right from the start with respect no forcing. We were outside looking at the used vehicles when your salesman Jay came over and talked to us about what we were looking for? And because it was raining he invite us in for something warm to drink. JAY let us look at the vechicals inside and informed us about each of the ones we looked at. He sure knew about each of them and what colours were available. We decided we liked the HRV Honda and he even said he had one. That made a difference for us. Jay showed us a booklet on the vechicals all its specs. If one is available and the excellent service Honda offers and the reliability of Honda vechicals. The service plans available so we could enjoy our vechicals longer. How Honda feels about their customers. That they want to keep them. Next we were taken for a test drive and showed us what this vechicals could do, excellent handling in a tight area, great gas milage, a camera for backing up and he let me drive wow this impressed me. After getting back he asked other questions let do you drive a lot or just a little. Then he explained Honda had a service package for our needs. This made us feel respected and would result in protection for our car. We were explained how Honda takes great care of its customers and we bought our car because of this excellent service. TEN OUT OF TEN. Jay then took us to the Denis another excellent man he explained the service package we needed and the car protection for our paint,seats and stone chips and then he explained how if we broke down we could be towed to the nearest Honda dealership wow. We were impressed. This will not only help us but make our car easier to trade or sell in the future. Thank you for these kind and patient men. The service manager was also wonderful about our trade in and the service department explained when our vehicle would need service and how they will arrange this forus. JAY also showed us on our vehicle when service is needed. Thanks for your wonderful staff who know how to treat people. Thank you for our beautiful car. DENIS AND COLLEEN CYRENNE
Written By: Denis/Colleen
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Very informative and surprisingly pleasant
July 21, 2016
Jayson was very informative. He made the experience fun and not stressful at all. We were able to purchase the CRV at a reasonable price within a reasonable time. Denis also made the experience pleasant. Ps. Jayson is really knowledgable in regards to the independent suspension.
Written By: Georges
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It was a stressful time but we left with the vehicle perfect for our family and budget.
July 21, 2016
our first time experience where we walked away knowing that we got the best deal best vehicle for our family and budget.
Written By: Sean
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I received amazing customer service from start to finish.
July 21, 2016
I dealt with Jayson Ball. He was enthusiastic and knowledgeable. He made sure all my questions were answered and provided excellent information. His customer service was great - cheerful, helpful, courteous, and considerate.
Written By: Anastasia
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great customer service
July 21, 2016
Great customer service, always making sure you're comfortable during your wait, letting you know if there is something else they recommend you get fixed out of concern
Written By: PAUL
Paul, that is great to hear!
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great
July 21, 2016
no need to shop at other dealerships like we had planned, the service was excellent and would recommend to my friends
Written By: ARLENE M
Arlene, We are pleased that you had a great experience!
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There are no staff members associated with this review.
easy
July 21, 2016
we planned on car shopping a few dealerships but do to the service we received only had to shop at one HONDA
Written By: Steve
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SO EASY
July 21, 2016
I was not looking forward to shopping for a car - we had plan to visit a few dealerships - Due to the excellent service we received we only had to stop at one place HONDA
Written By: ARLENE M
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There are no staff members associated with this review.
Rip Off!!
July 21, 2016
Lured us with coupons....and wanted to do all kinds of work my mechanic said it did not need. Interesting that they said we need rear brakes when they just replaced them and charged me a crazy fee just a few months ago....done with Paladino Honda...will not return....after conversations at work I might even start a FB page or support group for people ripped off at Paladin Honda...everyone seems to have a story!! I feel like a victim! I have attached copies of the coupons offered and what they ACTUALLY mean and written a letter directly to Honda.
Written By: JENNIFER
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