Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3976 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Service
December 19, 2023
I recently visited the Toyota dealership and interacted with salesman Eric McCormack, who was truly exceptional in his service and knowledge about the vehicles. However, my experience turned sour due to several issues. Firstly, despite my attempts to modify the order, I ended up paying more for features I didn't want. The dealership was excessively insistent on selling the extended warranty, which was off-putting. Communication was a significant problem as well. Despite multiple attempts to contact them before pickup, I received no response via calls, texts, or emails. Additionally, the dealership lacked adequate knowledge about the Toyota dash cam. They kept my car for a week and informed me on pickup day that they were ordering a new SD card to fix an error beeping issue, which was frustratingly resolved with a simple 10-second fix that I later discovered online. The status of the SD card wasn't communicated proactively, and I had to inquire about it myself. Subsequently, I had to schedule a service visit to address the dash cam issue, which, to my surprise, turned out to be a quick fix that could have been easily handled during the initial pickup. While Eric's service was commendable, the dealership's communication, lack of knowledge about the product, and unnecessary upselling tactics left a lot to be desired, making my overall experience less than satisfactory.
Written By: JUSTIN
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December 17, 2023
Written By: Jose M
Thank you for the feedback.
December 16, 2023
I had a hell of a time trying to find a Tacoma. I contacted 6 dealerships, 3 got back to me. One screwed me around, one quoted me a ridiculously high price, and then there was Rohit. He was always sending me videos and pictures of new stock. Always trying to make a sale - really working with me and my budget. Then the right truck came in and we made a deal. Sad to say he's a dying breed - Jackson's is lucky to have him. Glad to see there's someone who's still interested in doing a good job. The truck is AWESOME.
Written By: Nick M
Hi Nick, Congratulations on your new vehicle !
December 16, 2023
I had the great experience with Jackson's Toyota purchasing my new car. Andrew helped me through the whole process, answered all the questions. Andrew kept me posted with the updates regarding the delivery. Great customer services. Thanks to the whole team of Jackson's toyota for their services.
Written By: Sumandeep K
Hi Sumandeep, Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great experience with us. Our team takes pride in providing exceptional service, and your feedback motivates us to continue our efforts.
December 12, 2023
Written By: Paul C
Thank you for the rating.
December 12, 2023
I had a great experience buying a car from Jackson’s Toyota. The sales advisor, Divyanshu, was very helpful and professional throughout the process. I would highly recommend to anyone looking for a new car.
Written By: Alan Y
Hi Alan, Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great experience with us. Our team takes pride in providing exceptional service, and your feedback motivates us to continue our efforts.
December 12, 2023
car is good .no issuse with it .thanks
Written By: c w
Thank you for the review.
December 11, 2023
Great experience ordering my 2024 Toyota RAV4 XLE Hybrid with Jackson's Toyota with the help of Rohit and Rick. They where very friendly and appreciate their efforts to answer all my queries and making the purchase a smooth and easy experience for me. It was the best experience buying my first brand new vehicle in Canada, 10/10 recommended for both of them. Thanks again to Jackson's Toyota for this wonderful experience!
Written By: Vaishak V
Hi Vaishak, Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great experience with us. Our team takes pride in providing exceptional service, and your feedback motivates us to continue our efforts.
Excellent buying experience
December 11, 2023
Excellent buying experience No pressure Knowledgeable, well presented staff Well done Very quick prep time on the new vehicle Definitely recommend this dealership
Written By: TODD
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December 09, 2023
EXSELLENT SERVISE.AND THE SALESMAN ROHIT DO THE GREAT JOB AND VERY PROFESSIONAL.
Written By: The M
Hi there, We are thrilled to read your glowing review! Customer satisfaction is our top priority, and we're delighted that we could meet your expectations.
