Winnipeg Honda

June 08, 2016

I am looking to upgrade my Civic and this is where I had originally bought my current one. Looking around at where I want to my buy and fell upon this location in Google which had left a really bad taste in my mouth. I still recall it like it was yesterday, I brought my civic in after purchasing it to get a car starter installed and buy an additional simple key as I did not want the clunky remote key on my key chain if I had the car starter. I got picked up at work at 3:30 by their shuttle driver who got pulled over for doing an illegal turn on our way to the dealership. Once at the dealership, I was told that my vehicle was not quite ready. While waiting, I paid for the key and car starter being told that the key was already with my car. 6:00 comes around (waiting 2 hours) and my car is still not ready and I am told my car is somewhere else and that I need to go there to get my car as their service center is closing. So I get kicked out and pointed to the building. Not impressed at this point. I had to call my baseball team to say I had to miss the game. 6:45, my car is ready, I get in and the key I purchased is not in there but I can't do anything about it right now because their service and sales offices are closed. I call the next day about the key and am treated like a liar and it took me 3 weeks, a call to Honda Canada to get 80% of my money back with many excuses such as it cannot be done over the phone, it cannot be done if the transaction was more than a week ago, machine is not working. All this for something that was about $70 and only for over $50 back. The Honda dealership in Steinbach was way better and make you feel like a customer, worth the trip :)

Written By: Lise T

June 08, 2016

I am looking to upgrade my Civic and this is where I had originally bought my current one. Looking around at where I want to my buy and fell upon this location in Google which had left a really bad taste in my mouth. I still recall it like it was yesterday, I brought my civic in after purchasing it to get a car starter installed and buy an additional simple key as I did not want the clunky remote key on my key chain if I had the car starter. I got picked up at work at 3:30 by their shuttle driver who got pulled over for doing an illegal turn on our way to the dealership. Once at the dealership, I was told that my vehicle was not quite ready. While waiting, I paid for the key and car starter being told that the key was already with my car. 6:00 comes around (waiting 2 hours) and my car is still not ready and I am told my car is somewhere else and that I need to go there to get my car as their service center is closing. So I get kicked out and pointed to the building. Not impressed at this point. I had to call my baseball team to say I had to miss the game. 6:45, my car is ready, I get in and the key I purchased is not in there but I can't do anything about it right now because their service and sales offices are closed. I call the next day about the key and am treated like a liar and it took me 3 weeks, a call to Honda Canada to get 80% of my money back with many excuses such as it cannot be done over the phone, it cannot be done if the transaction was more than a week ago, machine is not working. All this for something that was about $70 and only for over $50 back. The Honda dealership in Steinbach was way better and make you feel like a customer, worth the trip :)

Written By: Lise T

June 02, 2016

Written By: Bhaumik S

June 02, 2016

Written By: Bhaumik S