+15197533168 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2015/07/07/f3a144f46f8ef2f23c2acec7a69eeda1/5f93f983524def3dca464469d2cf9f3e.jpg

Brantford Honda

378 King George Rd , Brantford, ON, N3T5L8

Member since March 28, 2014

378 King George Rd Brantford ON N3T5L8

Overall Score

4.6

Brantford Honda

2460 Reviews

1293
Brantford Honda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Brantford Honda Brantford Honda
User Photo

June 14, 2023

Horrible customer service. RUDE salesperson.. UNPROFESSIONAL

Written By: Ramandeep S

Brantford Honda responded on July 11, 2023

Hi Ramandeep Singh, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you have a moment, we would like to know more and make things right. Please send us an email to our customer care associate, sharrington@waterloohonda.com with more information.

Brantford Honda Brantford Honda
User Photo

June 13, 2023

Great experience from start to finish. Highly recommend working with Hayden Taylor-Broadley for the purchase of your next vehicle. He is very helpful, knowledgeable and accommodating, taking the time to answer all your questions without making you feel rushed and eases any intimidation you may feel from all the new features available. Thank you!

Written By: Tiffany M

Brantford Honda responded on July 11, 2023

Tiffany M, your wonderful feedback and rating mean a lot to us.

Brantford Honda Brantford Honda
User Photo

June 10, 2023

My friend got a car from here and has had nothing but problems with the car and has tried to reach out to the staff and they will not contact her back a very unprofessional place i wouldn't recommend going here for anything

Written By: Damon D

Brantford Honda Brantford Honda
User Photo

June 10, 2023

Came here this morning to look to find the main number because no one would get back to me and am personally not surprised by these negative reviews. So I felt inclined to come and confirm that I have experienced alot of the same things I'm regards to rude and unprofessional service and being ghosted by Steve. I had a really bad issue with 2 of my tires where they must have been done too tight (which is pretty much amateur hour, hate to put it that way but it is) because I was missing a number of bolts that were there when I left (I always do a walk around). Something needs to be done about these employees who not only seem to do poor jobs but also don't seem to care much either. Just taking our money, collecting their cheque every 2 weeks, and moving on.

Written By: Randy L

Brantford Honda responded on July 11, 2023

Randy Lynch, we're disappointed to hear of the negative experience you had at our location. If you have a moment, we would like to make things right, please contact our customer care associate at sharrington@waterloohonda.com.

Brantford Honda Brantford Honda
User Photo

June 10, 2023

My friend got a vehicle from here and had worked with Aaron and Steve and was having some troubles with the vehicle and since then they haven't wanted to answer or help rectify the problem with the vehicle.

Written By: Ross R

Brantford Honda Brantford Honda
User Photo

June 10, 2023

This was easily the most disappointing experience. Not only were the people unprofessional (specifically Aaron I believe his name is) while I was on site (rude, ignoring people, etc) but the overall service on the vehicle was borderline criminal how bad it was. I had the bolts on my tires fly off (from being done so tight it stripped them) which resulted in me almost losing my tire completely on the highway. Thank goodness I know what to feel for and was hyper aware of how odd the car felt mid-drive. They have been impossible to contact and will not return messages. I am not the only person to have experienced this. I have been to hole-in-the-wall mechanics that have provided significantly better and more professional service. I will also add that it seems behaviors towards particular customers change once it is well established there is no romantic interest, which just adds to the abomination that is their professional behavior.

Written By: Will R

Brantford Honda responded on July 11, 2023

we're disappointed to hear of the negative experience you had at our location. If you have a moment, we would like to make things right, please contact our customer care associate at sharrington@waterloohonda.com.

Brantford Honda Brantford Honda
User Photo

June 09, 2023

Hunter was very nice to deal with and gave me a very good deal! Very happy with the service.

Written By: Thushy R

Brantford Honda responded on July 11, 2023

Thushy Raka, thank you for your kind words and this wonderful review!

Brantford Honda Brantford Honda
User Photo

June 07, 2023

Everyone was busy on there phones no time to sell me a car

Written By: Chris S

Brantford Honda responded on June 10, 2023

Hi Chris, Thank you for the review - we will take this as an opportunity to learn and be better going forward. If you are willing to allow us to rectify the situation, please reach out to our General Sales Manager at cmercer@brantfordhonda.com

Brantford Honda Brantford Honda
User Photo

June 03, 2023

I purchased a Honda CRV that I saw on a online ad. I came to see the car the next day after I inquired and purchased it right there. Erica Kiss, the saleswoman helping me, was great. She was very kind and helpful and super easy to talk with. Everyone there made the process very quick, easy and simple. Thank you!

Written By: Angela C

Brantford Honda responded on July 11, 2023

Angela Calvan, we are so happy to read such a great review about Brantford Honda!

Brantford Honda Brantford Honda
User Photo

June 02, 2023

Want to say a Big Thank You again Hayden! Will definitely recommend this Dealership!

Written By: Dwight S

Brantford Honda responded on July 11, 2023

Hi Dwight Steven, we are very happy to have provided you with such a positive experience!

Write your review

Terrible Poor Average Good Excellent

Minimum 20 words

I already have a Reviewsii Account

Forgot your password?

I certify I am not associated with a competing business, past or present, nor are one of my family members. If a review is found to be posted by an employee of a competing business, or a relative of an employee or a competing business, we reserve the right to blacklist the business and post a consumer alert on their review page.

I am not associated with any competing business.

I agree to the Reviewsii 

Terms & Conditions
Please correct the following errors