378 King George Rd , Brantford, ON, N3T5L8
Member since March 28, 2014
378 King George Rd Brantford ON N3T5L82460 Reviews
1293*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 14, 2023
Horrible customer service. RUDE salesperson.. UNPROFESSIONAL
Written By: Ramandeep S
Hi Ramandeep Singh, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you have a moment, we would like to know more and make things right. Please send us an email to our customer care associate, sharrington@waterloohonda.com with more information.
June 13, 2023
Great experience from start to finish. Highly recommend working with Hayden Taylor-Broadley for the purchase of your next vehicle. He is very helpful, knowledgeable and accommodating, taking the time to answer all your questions without making you feel rushed and eases any intimidation you may feel from all the new features available. Thank you!
Written By: Tiffany M
Tiffany M, your wonderful feedback and rating mean a lot to us.
June 10, 2023
Came here this morning to look to find the main number because no one would get back to me and am personally not surprised by these negative reviews. So I felt inclined to come and confirm that I have experienced alot of the same things I'm regards to rude and unprofessional service and being ghosted by Steve. I had a really bad issue with 2 of my tires where they must have been done too tight (which is pretty much amateur hour, hate to put it that way but it is) because I was missing a number of bolts that were there when I left (I always do a walk around). Something needs to be done about these employees who not only seem to do poor jobs but also don't seem to care much either. Just taking our money, collecting their cheque every 2 weeks, and moving on.
Written By: Randy L
Randy Lynch, we're disappointed to hear of the negative experience you had at our location. If you have a moment, we would like to make things right, please contact our customer care associate at sharrington@waterloohonda.com.
June 10, 2023
This was easily the most disappointing experience. Not only were the people unprofessional (specifically Aaron I believe his name is) while I was on site (rude, ignoring people, etc) but the overall service on the vehicle was borderline criminal how bad it was. I had the bolts on my tires fly off (from being done so tight it stripped them) which resulted in me almost losing my tire completely on the highway. Thank goodness I know what to feel for and was hyper aware of how odd the car felt mid-drive. They have been impossible to contact and will not return messages. I am not the only person to have experienced this. I have been to hole-in-the-wall mechanics that have provided significantly better and more professional service. I will also add that it seems behaviors towards particular customers change once it is well established there is no romantic interest, which just adds to the abomination that is their professional behavior.
Written By: Will R
we're disappointed to hear of the negative experience you had at our location. If you have a moment, we would like to make things right, please contact our customer care associate at sharrington@waterloohonda.com.
June 07, 2023
Everyone was busy on there phones no time to sell me a car
Written By: Chris S
Hi Chris, Thank you for the review - we will take this as an opportunity to learn and be better going forward. If you are willing to allow us to rectify the situation, please reach out to our General Sales Manager at cmercer@brantfordhonda.com
June 03, 2023
I purchased a Honda CRV that I saw on a online ad. I came to see the car the next day after I inquired and purchased it right there. Erica Kiss, the saleswoman helping me, was great. She was very kind and helpful and super easy to talk with. Everyone there made the process very quick, easy and simple. Thank you!
Written By: Angela C
Angela Calvan, we are so happy to read such a great review about Brantford Honda!