+18775302582

Wellington Motors

935 Woodlawn Road West , Guelph, ON, N1K 1B7

Member since March 05, 2018

935 Woodlawn Road West Guelph ON N1K 1B7

Overall Score

4.3

Wellington Motors

17 Reviews

4
Wellington Motors

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Wellington Motors Wellington Motors
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October 19, 2020

Written By: Mark P

Wellington Motors responded on December 15, 2020

Thank you for your 5 Star Review Mark enjoy your New RAM 1500!

Wellington Motors Wellington Motors
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October 19, 2020

Written By: Mark P

Wellington Motors responded on December 11, 2020

Thank you for your 5 Star Review Mark enjoy your New RAM 1500!

Wellington Motors Wellington Motors
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October 19, 2020

Its a dealership. They are ok but you have to babysit them to make sure they have done everything you asked

Written By: michael s

Wellington Motors responded on December 11, 2020

Michael, we appreciate your feedback and 4 star rating, thank you.

Wellington Motors Wellington Motors
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October 19, 2020

Very professional in customer service, product knowledge , patience, positive attitude, very helpful, thank you Emily

Written By: Ghazi M

Wellington Motors responded on December 15, 2020

Thank you for your 5 Star Review Ghazi Congratulations on your new vehicle!

Wellington Motors Wellington Motors
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October 19, 2020

Very professional in customer service, product knowledge , patience, positive attitude, very helpful, thank you Emily

Written By: Ghazi M

Wellington Motors responded on December 11, 2020

Thank you for your 5 Star Review Ghazi Congratulations on your new vehicle!

Wellington Motors Wellington Motors
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October 19, 2020

Written By: Rachel L

Wellington Motors responded on December 15, 2020

Thank you for your 5 Star Review Rachel

Wellington Motors Wellington Motors
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October 19, 2020

Written By: Rachel L

Wellington Motors responded on December 11, 2020

Thank you for your 5 Star Review Rachel

Wellington Motors Wellington Motors
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October 17, 2020

Shop here at your own risk! We were looking for a new ride and were minutes away from signing for a new jeep. We went over the details again before proceeding and noticed the sales rep had increased the term from 72 to 96 months, without telling us. Completely untrustworthy! We may never look at a jeep dealership again? Thank you for the response, I've cleaned up my post because of it.

Written By: Justin J

Wellington Motors responded on December 11, 2020

Justin, after some research, as your offer to purchase was from July 2019 the details are somewhat foggy. 99% of clients looking to purchase a new vehicle choose to finance as the MFGR buys the interest rate down [subvented rate] and most clients are looking for the lowest possible payment. As such our software used to structure a deal defaults to the lowest rate available at the longest term. There was a misunderstanding on our part by the sales person that you wanted a lower term and structured the deal at the software defaults. This was caught by yourself & the Business Manager during your initial discussion with her. We immediately had you return to the sales person to restructure your offer to purchase at the lower term which would increase the payment. The selling price of the vehicle does not change. There was nothing nefarious going on, yes a error on our part. Our apologies.

Wellington Motors Wellington Motors
User Photo

October 17, 2020

Shop here at your own risk! We were looking for a new ride and were minutes away from signing for a new jeep. We went over the details again before proceeding and noticed the sales rep had increased the term from 72 to 96 months, without telling us. Completely untrustworthy! We may never look at a jeep dealership again? Thank you for the response, I've cleaned up my post because of it.

Written By: Justin J

Wellington Motors responded on December 15, 2020

Justin, after some research, as your offer to purchase was from July 2019 the details are somewhat foggy. 99% of clients looking to purchase a new vehicle choose to finance as the MFGR buys the interest rate down [subvented rate] and most clients are looking for the lowest possible payment. As such our software used to structure a deal defaults to the lowest rate available at the longest term. There was a misunderstanding on our part by the sales person that you wanted a lower term and structured the deal at the software defaults. This was caught by yourself & the Business Manager during your initial discussion with her. We immediately had you return to the sales person to restructure your offer to purchase at the lower term which would increase the payment. The selling price of the vehicle does not change. There was nothing nefarious going on, yes a error on our part. Our apologies.

Wellington Motors Wellington Motors
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October 17, 2020

Highly recommended. Was a pleasure dealing with Andrew McCormack. Was helpful every step of the way! Would definately recommend this dealership and especially Andrew!

Written By: P V

Wellington Motors responded on December 15, 2020

Thank you for your comments, we appreciate the 5 star rating!

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