935 Woodlawn Road West , Guelph, ON, N1K 1B7
Member since March 05, 2018
935 Woodlawn Road West Guelph ON N1K 1B717 Reviews
4*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 19, 2020
Very professional in customer service, product knowledge , patience, positive attitude, very helpful, thank you Emily
Written By: Ghazi M
Thank you for your 5 Star Review Ghazi Congratulations on your new vehicle!
October 19, 2020
Very professional in customer service, product knowledge , patience, positive attitude, very helpful, thank you Emily
Written By: Ghazi M
Thank you for your 5 Star Review Ghazi Congratulations on your new vehicle!
October 17, 2020
Shop here at your own risk! We were looking for a new ride and were minutes away from signing for a new jeep. We went over the details again before proceeding and noticed the sales rep had increased the term from 72 to 96 months, without telling us. Completely untrustworthy! We may never look at a jeep dealership again? Thank you for the response, I've cleaned up my post because of it.
Written By: Justin J
Justin, after some research, as your offer to purchase was from July 2019 the details are somewhat foggy. 99% of clients looking to purchase a new vehicle choose to finance as the MFGR buys the interest rate down [subvented rate] and most clients are looking for the lowest possible payment. As such our software used to structure a deal defaults to the lowest rate available at the longest term. There was a misunderstanding on our part by the sales person that you wanted a lower term and structured the deal at the software defaults. This was caught by yourself & the Business Manager during your initial discussion with her. We immediately had you return to the sales person to restructure your offer to purchase at the lower term which would increase the payment. The selling price of the vehicle does not change. There was nothing nefarious going on, yes a error on our part. Our apologies.
October 17, 2020
Shop here at your own risk! We were looking for a new ride and were minutes away from signing for a new jeep. We went over the details again before proceeding and noticed the sales rep had increased the term from 72 to 96 months, without telling us. Completely untrustworthy! We may never look at a jeep dealership again? Thank you for the response, I've cleaned up my post because of it.
Written By: Justin J
Justin, after some research, as your offer to purchase was from July 2019 the details are somewhat foggy. 99% of clients looking to purchase a new vehicle choose to finance as the MFGR buys the interest rate down [subvented rate] and most clients are looking for the lowest possible payment. As such our software used to structure a deal defaults to the lowest rate available at the longest term. There was a misunderstanding on our part by the sales person that you wanted a lower term and structured the deal at the software defaults. This was caught by yourself & the Business Manager during your initial discussion with her. We immediately had you return to the sales person to restructure your offer to purchase at the lower term which would increase the payment. The selling price of the vehicle does not change. There was nothing nefarious going on, yes a error on our part. Our apologies.
October 17, 2020
Highly recommended. Was a pleasure dealing with Andrew McCormack. Was helpful every step of the way! Would definately recommend this dealership and especially Andrew!
Written By: P V
Thank you for your comments, we appreciate the 5 star rating!