Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4721 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
very attentive and caring
September 17, 2014
I had a funny noise that needed to be looked at and I was told to come in right away a service person came out on a test drive and was very polite and listened intently to determine the noise. He said he had the car when it was in for type B service and so knew the vehicle. Said if it continued to make the noise to please come back but it was identified as the glove compartment being a little loose. Dan you have always been courteous and respectful and so are your mechanics and your coworkers. Thanks for the great service. valerie zuliani
Written By: MAURO
Related Staff:
Really!
September 17, 2014
Will not return because of lack of understanding after service work was done.
Written By: GINETTE
Related Staff:
Cordial, informative, painless.
September 17, 2014
I've had my 2013 and 2014 Odyssey serviced only at Palladino and they met my expectations. I'm able to get a ride back home and a pickup which is really convenient and the prices are reasonable. I have peace of mind that the mechanics working on my Honda know Honda.
Written By: JAMIE
Related Staff:
Great Service!
September 17, 2014
Great staff who provide excellent service, quality work and provide honest opinions!
Written By: ALEX
Related Staff:
September 02, 2014
Horrible customer service. Condescending employees. Required multiple visits in a 2-week period. Lied about actually doing an alignment at my last visit. Do not recommend. UPDATE Aug 2015: more reasons I hate having to deal with Palladino Honda. I don't live in the city but they ordered me air bag parts without my consent after a recall (meaning I was unable to order them in the city where I currently reside because mine were "claimed" in the national system) and I had to travel 5 hours to have them put in. Secondly, after that highway drive, I requested that my car be inspected for any other issues after hearing particular noises and was told that I desperately needed new tie rods-- something I mentioned about a month previously at another visit. I'm not a mechanic but I do believe it takes longer than a month for a vehicle to be desperate for new tie rods to the point where they suggested I not drive the vehicle. Most recently, I had to take my car back in this week due to yet another issue that should have been discovered last summer when I suspected it, and was informed that they "forgot" to change my brake fluid as well. So now I'm paying for repairs on an issue I suspected last summer that is much, much worse AND I didn't receive a service last time that I should have. I know that cars have repairs and my vehicle is getting older, but all I ask is that they actually inspect the vehicle when I hear a problem; there have been 2 instances in the last year when they somewhat scolded me for driving my vehicle in its condition regarding a repair I suspected it needed well before they discovered the problem. I guess I have to commend them for being honest about forgetting the brake fluid, but otherwise, I am now very seriously asking myself why I keep bringing my car here now that it's not under warranty. It's not like the customer service has gotten better than last summer when I noticed how condescending they are/incompetent enough to misplace my car key. Again, I do not recommend Palladino Honda.
Written By: Lianna P
I apologies if you found your experience at Palladino Honda unsatisfactory. We take these matters very seriously. Please contact Jason Carrier if you wish to discuss further. 705-673-6733 ext 263
July 11, 2014
Written By: Jenn S
July 04, 2014
Palladino Honda is amazing for their great service. Everyone is so friendly and ready to answer any questions u have.
Written By: Julie L
June 27, 2014
So happy with the service and friendliness of all Palladino Honda staff! Thank you for making our first Honda purchase a very pleasant and stress-free one :)
Written By: Chantale V
June 25, 2014
I've been buying Hondas since 2001. I've had nothing but excellent service. Good service is always appreciated but I understand when something goes awry, I mean, what do you expect with such a busy dealership. Thank you Palladino Honda!
Written By: Joanne C
June 11, 2014
Written By: Gilles D
