Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1101 Reviews
309Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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November 22, 2019
Written By: Dylan P
Thanks for the awesome review.
The staff at Jim Thompson is A+ and got me when I needed !
November 22, 2019
I had got into a bind with my old truck and broke down and the guys at Thompson got me into a truck that was perfect for me with great pricing, no hassle at all, always accommodating, and kept me in the loop since I was away for work to set this deal up. Defiantly will buy my next one from here again!
Written By: Henry
Related Staff:
Regular Maintenance - Trust
November 21, 2019
I have had nothing but a great experience with JTC up until this week. I had called in to have my winter tires and an oil change done on my jeep. The associate on the phone asked me how many kilometers were on my jeep and suggested that at the level I was at that I would need an induction. As my 2019 Jeep is my baby and I want to treat it well I agreed and scheduled the maintenance. When I went to pay for the service I was completely overwhelmed by the $784.00 bill I received. There are two issues here 1. I trusted my dealer to have transparent conversations with me about the cost of the service - Yes I agree and you will argue that I should have asked.......but no where in my though process did I think I'd have to ask if servicing my vehicle was going to cost me more than the monthly payment. I also asked for a military discount as well as other pricing questions where I was told that due to package pricing this was not available (this would have been an opportune time to talk to me about how much this was going to cost because they clearly knew I was asking questions). I really feel that this service was sneaky and underhanded rather than clear, fair and transparent. I've learned my lesson. Always make sure that you have every penny accounted for prior to having the work done, don't trust this dealer be honest with you. A simple lack of conversation has damaged a really good relationship. I will likely not return for future service or purchase another vehicle from a company I can't trust.
Written By: Brigitte
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The Service Team at Jim Thompson Chrysler
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November 20, 2019
Written By: Kyle M
Thank you for your kind rating, Kyle!
November 20, 2019
Written By: Kyle M
Thank you for your kind rating, Kyle!
Chris White is a fantastic Sales Rep! This is my second experience with him and I’m very grateful for his authenticity and genuineness and that is why he has my business! And of course I Love Jeep!
November 19, 2019
Explained above. To be completely honest, running the numbers/financing could be gone over more throughly. This can be for most of us, one of the largest purchases we make so, I think it’s important to take more time with the buyer-there needs to be more of a discussion about options-I really think that’s important.
Written By: Sol
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November 16, 2019
Written By: Ocean W
Ocean! Thanks for the five-star rating, we appreciate it a lot!
November 16, 2019
Written By: Ocean W
Ocean! Thanks for the five-star rating, we appreciate it a lot!
November 16, 2019
Written By: Dave B
Thanks for the great review, Dave!
November 16, 2019
Written By: Dave B
Thanks for the great review, Dave!
