Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3920 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 04, 2025
Excellent service, Thank you, Dmitry!
Written By: Barrie S
Thank you, Barrie! We're glad to hear you had a positive experience. Thank you, Jackson's Toyota. ππ
March 04, 2025
Dmitry, thank you for your help with my RAV4. You are the best!
Written By: Oleg K
Thank you, Oleg! We're glad to hear you had a positive experience. Thank you, Jackson's Toyota. ππ
March 03, 2025
My name is Rob and I had the most amazing service this past Saturday from Dennis in parts. I needed parts for my daughterβs car. I am not a car guy and rely on knowledge and honesty of people like Dennis. Thank you thank you.
Written By: Wanda
Thank you so much, Wanda! We're thrilled to hear Dennis provided you with amazing service. Weβre always here to help with honest and knowledgeable advice. Thank you, Jackson's Toyota. ππ
March 03, 2025
I recently had the pleasure of leasing a second vehicle from Andrew Black. Andrew genuinely cares about his clients and he never made me feel rushed or pressured throughout the entire process. He took the time to follow up after I picked up my car and when I had a minor issue, he went above and beyond to ensure I was satisfied. Thank you Andrew for all that you did.
Written By: Jaymie B
Thank you so much, Jaymie! We're so glad to hear that you had a positive experience. Providing caring, pressure-free service is always our priority. We appreciate your feedback and look forward to serving you again! Thank you, Jackson's Toyota. ππ
March 02, 2025
Thanks to Dmitry for help in buying a car
Written By: Moto S
Thank you so much, Moto! We're so glad to hear that you had a positive experience. We appreciate your feedback and look forward to serving you again! Thank you, Jackson's Toyota. ππ
February 28, 2025
Thank you very much to Andrew Black for all the considerationsοΌ nice and prompt services and arrangements etc. I love the car so much. Thanks again for Six star services. Ellen Wu
Written By: Qi Z
Thank you so much, Qi! We're thrilled to hear you love your car and had a great experience with us. Providing exceptional service is always our goal, and we appreciate your kind words! Thank you, Jackson's Toyota. ππ
February 27, 2025
The level of customer service that I received from Kenny was amazing. I felt seen and heard and reassured. I would recommend if you need service and want someone who is honest and takes his time to hear you and explain the situation, that you ask for Kenny and if he isn't available ask to speak with Tara. Both were amazing and made me feel valued as one of their customers.
Written By: Dora R
Thank you so much, Dora! We're thrilled to hear you received amazing service and felt valued. Our team is dedicated to providing honest and caring support to every customer. Thank you, Jackson's Toyota. ππ
February 26, 2025
I purchased a Toyota Tundra Capstone from Jackson's Toyota in the middle of February 2025. Together with the truck, I bought the Michelin winter tires and appropriate rims, as advised by the sales person, Matt. The dealership installed the tires before I picked the car up. Several days after getting the car, I noticed the TPWS "malfunction" message and scheduled an appointment with the service department, to be told that the tires in fact don't have pressure sensors in them, and that adding those will take another service appointment and ~500CAD. I really wish I'd be informed of this before making the tires decision - I bought everything together at the offical Toyota dealer, thinking that the dealership wouldn't sell products which render Toyota's safety feature, TPWS, inoperable.
Written By: Pavel V
Thank you for sharing your feedback with us, and Iβm truly sorry to hear about your experience with the tires and the TPWS system. I can completely understand how frustrating this situation must be, especially after purchasing everything through our dealership with the expectation that the items would be fully compatible and functional. Your concerns regarding the lack of pressure sensors in the tires and the additional cost for installation are completely valid. We certainly strive to provide clear and accurate information during the purchasing process, and I sincerely apologize for the oversight in not fully explaining the implications of the tire and rim selection, particularly with regard to the TPWS system. This is not the level of service we aim to provide, and we understand how disappointing this situation can be. I want to assure you that your feedback is taken seriously, and we will address this with our sales and service teams to ensure better communication in the future. In the meantime, Iβd like to make things right for you. Please let us know if there is anything we can do to assist with the additional service appointment or if there are other options we can explore to remedy this issue. Once again, I sincerely apologize for the inconvenience and appreciate you bringing this matter to our attention. We value your business and are committed to ensuring your Toyota Tundra experience is as smooth and satisfying as possible.
February 26, 2025
Would highly recommend Dmitri for being flexible and giving thoughtful and professional recommendations. Overall very happy with his service.
Written By: Maria Z
Thank you so much, Maria! We're glad to hear you had a positive experience and are happy with the service. We always strive to provide thoughtful and professional recommendations to our customers. Thank you, Jackson's Toyota. ππ
February 26, 2025
Dimitri was very helpful. We got 3rd car with him. Very professional and goes above and beyond to help his customers during and after purchase.
Written By: Big B
Thank you so much Big! Weβre thrilled to hear you had another great experience with us. Providing professional and helpful service is always our priority, both during and after your purchase. Thank you, Jackson's Toyota. ππ
