Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4030 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 18, 2025
As I was driving back to the dealership to sign for a quote that they printed and gave me they sold the car to someone else even after I confirmed that I was on the way. When I got there the manager was nothing but rude to me and ripped the quote while staring at me trying to be intimidating.
Written By: peter g
Thank you for your feedback. We’ve carefully reviewed our records and, unfortunately, we’re unable to find any history that matches your visit. This goes against everything we stand for and our core values as a dealership. We take concerns like this very seriously and would appreciate the opportunity to understand more. Please contact our General Sales Manager, Anthony Casey, directly at 705-726-0288 and we will make this right.
June 18, 2025
Great service from staff. Work was completed well in a timely manner.
Written By: Tom M
Five stars—thank you! ⭐⭐⭐⭐⭐ We love making your day!
June 18, 2025
Completed maintenance as expected and was a pleasure to deal with.
Written By: Brent M
Thank you so much for the 5 stars! We’re truly grateful for your business and the opportunity to serve you. Looking forward to seeing you again!
June 18, 2025
My husband and I recently bought a used RAV4. We had a some difficulties dealing with an employee that left us with bitter feelings. We then raised the issue with the management and they’ve shown real care. Managers like Will followed up with us multiple times and went above and beyond to address all of our concerns. Mistakes happen in every organization but it’s what they do after to resolve that earns customers’ trust. We are glad that we raised the issue and we are very grateful to the management team at Jackson’s for following up on their promises with care, compassion and decency. Our message to other Jackson’s customers is to not get discouraged by an initial perhaps less than ideal encounter but to really follow up on it. From what we experienced they will take care of you no matter what.
Written By: Dillara B
Thank you so much for giving us the chance to make things right. We’re truly grateful for the opportunity to earn back your trust. Your kind words about Will and our management team mean a lot to us. We believe, just like you said, that it’s how we handle things after a mistake that truly matters. Your feedback not only helps us grow, but also encourages others to speak up so we can continue to improve. We look forward to taking great care of you in the future!
June 18, 2025
Horrible experience. We were ignored and watched a couple laughed off the sales lot. Mazda got our business.
Written By: V M
Thank you for bringing this to our attention. We’ve carefully reviewed our records and cannot find a visit that matches your experience. Regardless, what you’ve described is completely out of line with who we are and what we stand for. We take this very seriously and would appreciate the opportunity to better understand what happened. Please contact our General Sales Manager, Anthony Casey, directly at 705-726-0288. We would value the chance to speak with you and make this right.
June 17, 2025
Big thanks to Toyota Jackson for their excellent service — and a special shout-out to Dmitry Mazurkevich for his expert guidance and support in choosing my new Toyota Crown. Dmitry, you’re truly the best. I really appreciate your help!
Written By: Y N
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience and that Dmitriy provided such outstanding guidance and support. We agree—he’s truly the best! Enjoy your new Toyota Crown and we look forward to seeing you again!
June 16, 2025
My services requested was nothing urgent but the wait for the service was approx 3 weeks.
Written By: Robert W
Thank you for your feedback! We truly appreciate your patience and understand that a three-week wait can be frustrating, even for non-urgent services. We’re always working to improve our scheduling and capacity to serve you sooner. We look forward to providing you with an even better experience next time!
June 16, 2025
🌟 Great Experience at Jackson Toyota, Barrie 🌟 I had a wonderful experience at Jackson Toyota in Barrie! I want to give special thanks to Cole from the sales team. He was very friendly, helpful, and provided excellent service throughout the entire process. He made everything smooth and easy, and I truly appreciated his professionalism and kindness. Highly recommend asking for Cole if you're looking for a new or used car — great service and a great attitude! Thank you again, Cole, and the team at Jackson Toyota!
Written By: PungPungdee6395
Thank you so much for your wonderful review! We’re thrilled to hear you had such a great experience and that Cole took such excellent care of you. We’re lucky to have him on our team! Your recommendation means a lot to us, and we look forward to welcoming you back anytime. Enjoy your new ride!
June 16, 2025
Got my 25 Corolla cross and can't be happier. Cole was amazing.
Written By: Jin W
That’s awesome—congratulations on your 2025 Corolla Cross! We’re so happy to hear you’re loving it. Cole is pretty amazing, and we’re glad he could make your experience a great one. Thanks for choosing us—we’re always here when you need us!
June 16, 2025
Written By: Dmitry G
Thank you for the 5-star review Dmitry! We appreciate your business!
