+18772519249 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2017/06/20/fb99a3167f67a823844eb59a10f74557.jpg

Jim Thompson Chrysler Dodge

805 Gardiners Road , Kingston, ON, K7M 7E6

Member since June 02, 2017

805 Gardiners Road Kingston ON K7M 7E6

Overall Score

4.5

Jim Thompson Chrysler Dodge

1130 Reviews

310
Jim Thompson Chrysler Dodge

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge

So far so good

November 28, 2019

I purchased a truck at an agreeable price range that will hopefully be adequate for me and my family’ needs.

Written By: Robert

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Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 24, 2019

When we entered the showroom, we were greeted and spoke with Dean Myles. We had a vehicle in mind that we had seen online. When we realized the one we wanted was sold, Dean really focused on our family's needs. We were not pressured, and he guided us through our options. All of the staff were great, Ryan was a delight to deal with (and pretty funny too). Another woman brought our niece some toys to play with, which made the experience much less stressful. All of the staff were lovely to deal with, and WE LOVE OUR NEW VAN!

Written By: Amber L

Jim Thompson Chrysler Dodge responded on December 15, 2020

Amber we are glad that you love your van!! Vans are cool!! We enjoyed your visit and we are super excited to see you had a great time with our team! Thanks so much for your wonderful review!

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 24, 2019

When we entered the showroom, we were greeted and spoke with Dean Myles. We had a vehicle in mind that we had seen online. When we realized the one we wanted was sold, Dean really focused on our family's needs. We were not pressured, and he guided us through our options. All of the staff were great, Ryan was a delight to deal with (and pretty funny too). Another woman brought our niece some toys to play with, which made the experience much less stressful. All of the staff were lovely to deal with, and WE LOVE OUR NEW VAN!

Written By: Amber L

Jim Thompson Chrysler Dodge responded on December 11, 2020

Amber we are glad that you love your van!! Vans are cool!! We enjoyed your visit and we are super excited to see you had a great time with our team! Thanks so much for your wonderful review!

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge

New truck

November 23, 2019

Just purchased another new Ram with Dean Myles at Thompson Chrysler and everyone my experience with Dean gets 5 stars , always upfront and honest , would highly recommend anyone to visit Dean

Written By: Bob

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Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 22, 2019

Written By: Dylan P

Jim Thompson Chrysler Dodge responded on December 15, 2020

Thanks for the awesome review.

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 22, 2019

Written By: Dylan P

Jim Thompson Chrysler Dodge responded on December 11, 2020

Thanks for the awesome review.

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge

The staff at Jim Thompson is A+ and got me when I needed !

November 22, 2019

I had got into a bind with my old truck and broke down and the guys at Thompson got me into a truck that was perfect for me with great pricing, no hassle at all, always accommodating, and kept me in the loop since I was away for work to set this deal up. Defiantly will buy my next one from here again!

Written By: Henry

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Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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Regular Maintenance - Trust

November 21, 2019

I have had nothing but a great experience with JTC up until this week. I had called in to have my winter tires and an oil change done on my jeep. The associate on the phone asked me how many kilometers were on my jeep and suggested that at the level I was at that I would need an induction. As my 2019 Jeep is my baby and I want to treat it well I agreed and scheduled the maintenance. When I went to pay for the service I was completely overwhelmed by the $784.00 bill I received. There are two issues here 1. I trusted my dealer to have transparent conversations with me about the cost of the service - Yes I agree and you will argue that I should have asked.......but no where in my though process did I think I'd have to ask if servicing my vehicle was going to cost me more than the monthly payment. I also asked for a military discount as well as other pricing questions where I was told that due to package pricing this was not available (this would have been an opportune time to talk to me about how much this was going to cost because they clearly knew I was asking questions). I really feel that this service was sneaky and underhanded rather than clear, fair and transparent. I've learned my lesson. Always make sure that you have every penny accounted for prior to having the work done, don't trust this dealer be honest with you. A simple lack of conversation has damaged a really good relationship. I will likely not return for future service or purchase another vehicle from a company I can't trust.

Written By: Brigitte

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Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 20, 2019

Written By: Kyle M

Jim Thompson Chrysler Dodge responded on December 11, 2020

Thank you for your kind rating, Kyle!

Jim Thompson Chrysler Dodge Jim Thompson Chrysler Dodge
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November 20, 2019

Written By: Kyle M

Jim Thompson Chrysler Dodge responded on December 15, 2020

Thank you for your kind rating, Kyle!

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