260 Albert St N , Regina, SK, S4R 3C1
Member since June 29, 2016
260 Albert St N Regina SK S4R 3C11779 Reviews
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February 19, 2021
Bought two vehicles from this dealership over time and also took my diesel into them for headgaskets replacement, anyways! I recently brought my newest purchase 2019 colorado back to the dealership for warranty issues (not fixed yet) and this last time was asked to fill out a survey! Which I did. BUT after I filled out the survey according to MY personal experience, I recieved a message from the service writer stating my less than 100% score on his review would affect my sevice I would recieve from him and his colleagues going forward. He insisted he deserved a perfect score. I had questions about repairs made and all you could say was the boys in the back were magical. And when I came in to pick up my diesel after head gaskets replacement and wanted to go over it, you had no time for me. Telling me "i have to go my wife is waiting in the car for me". I'm curious where my survey is for that service job preformed? I Couldn't even get an apology from "the service writer Jeff S".
Written By: Brian
Brian, I'm sorry for the bad experience you had with our service writer. If you'd like to provide more information I can be reached at jd@plains.digital. Thanks!
February 19, 2021
Bought two vehicles from this dealership over time and also took my diesel into them for headgaskets replacement, anyways! I recently brought my newest purchase 2019 colorado back to the dealership for warranty issues (not fixed yet) and this last time was asked to fill out a survey! Which I did. BUT after I filled it out according to MY personal experience I recieved a message from the service writer threatening me he deserved a perfect score. I scored you on your actions. I had questions about repairs made and all you could say was the boys in the back were magical. And when I came in to pick up my diesel after head gaskets replacement and wanted to go over it, you had no time for me. Telling me "i have to go my wife is waiting in the car for me". I'm curious where my survey is for that service job preformed? I Couldn't even get an apology from "the service writer".
Written By: Brian
February 18, 2021
I've been having problems with warranty work for 5 years on my vehicle that I bought from Wheaton in Regina. Wheaton would not fix it without the diagnostic showing that something is wrong. I also received a letter from GM stating that this issue happens. I took it to another dealership and they fixed it immediately. I will not be going back to Wheaton for anything.
Written By: Shelly H
Thank you for your review and we apologize that your experience with us has been less than ideal. We hope that well have the chance to regain your trust and favour down the road.
February 17, 2021
Very helpful for my 1 hour purchase. Dana was very professional & I will recommend Dana to anyone I know buying a new vehicle.
Written By: Trixie