Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4005 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 15, 2023
Very unpleasant experience buying a new vehicle for many reasons. The reason why one star was not given was because of friendly Administrative staff. 1) When the vehicle was delivered, the Body side molding was peeling off on the end of the molding. I notified the dealership and they were able to fix the issue. Proper inspections should be completed prior to delivery. 2) The Security Lug nut adapter to remove the tires was not present in the vehicle at the time of delivery. In the event of a flat tire, it would be a hazard to not be able to remove the tires. I notified the dealership and they provided a new one. 3) At the time of delivery, I was not notified that the bug deflector I ordered was not on a vehicle I had ordered 6 months in advance. 4) Non-responsive and salesperson and manager with regards to emails notifying them of issues. This unfortunate experience was much different from stories I have heard from other Toyota Dealerships in the GTA so I was quite disappointed with the purchasing process.
Written By: Joe
July 15, 2023
Written By: James M
Hi James, Thank you for the review.
Jackson’s Toyota
July 11, 2023
I bought a Rav4 from Lee Thrasher from Jackson’s Toyota. He was accommodating and knows his product. Thanks for all your help. Just wish there was more incentive or more of a deal that could’ve been given.
Written By: BOUNYOU
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July 10, 2023
Recently purchased a new vehicle here less than a year ago. The sales representatives and clerical staff deserve a 5/5, however have had a few visits to the service department which is why I am providing a 1 star review. They always seem to be unorganized and lack details when attempting to explain things if they attempt to try to explain anything at all and outright deny any wrong doing if errors are made.
Written By: Jonah B
July 10, 2023
Lee and Chelsea were a pleasure to deal with when purchasing my new 2023 corolla.
Written By: Jeff
Hi Jeff, Thank you for the review. Have a great day !
Complete Satisfaction with our 6th Rav4
July 10, 2023
This is our 7th leased vehicle from Jackson’s, the first being a Matrix and the next 6 the RAV4 Model. Sales and Service are second to none. I see no reason why we would not obtain our next vehicle from Jackson’s
Written By: ALLAN
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July 09, 2023
Written By: Marg C
Hi Marg, Thank you for the rating.
July 08, 2023
Always available and easy to get a hold of for questions. Despite the issues with getting vehicles out to customers over the past couple years they remained in communication regardless of any changes in status of the order, this did well to make me feel like I wasn't just forgotten. When the vehicle did arrive they were very helpful in getting the paperwork done before hand, and knowledgeable when giving the walkthrough of the vehicle. For a first time buyer of a new car this was a pleasant experience.
Written By: Michael G
July 07, 2023
Amazing Service, Amir is the best makes sure you are always happy!
Written By: Nissan P
Took awhile but we were kept informed the entire process.
July 06, 2023
Ordered a Rav 4 AWD Hybrid limited 15 months ago and just picked it up two weeks ago. We were provided constraint updates the entire time.
Written By: FREDERICK
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