Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1490 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 28, 2023
Leasing the car I wanted turned into an amazing surprise as I received an even better vehicle than expected. Nick Soufan's exceptional service made the experience truly outstanding. His attention to detail and dedication ensured a smooth process from start to finish. Highly recommended!
Written By: mohammed a
Thank you, Mohammed. We aim to give excellent service to our customers and are grateful for the acknowledgment. Welcome to the Empire Auto Group family.
August 28, 2023
Recently traded my Acura for 2020 Genesis with Ozzy.. Had a great experience!! He really went over and beyond to find what I really wanted . Happy with his service and my purchase. Will definitely refer to Ozzy.
Written By: Wendy M
Thank you, Wendy. We are elated to hear about your pleasant experience with us. Welcome to the Empire Auto Group family.
August 26, 2023
Deepak and Thomas worked hard to make sure I was approved, being new in the country without a credit history. I'd like to give a big kudos to Deepak for exceeding my expectations and working tirelessly. A great work ethic empire is where its at. My expirence was great with empire auto, they honestly care for their customers and will definitely recommend them to my family and friends. Thanks guys and thanks to the empire team. Keep it up.
Written By: Efe o
Thank you, Efe. We are grateful for your kind words. It gives us immense pleasure that we were able to help you find a good car that suited your needs. Welcome to the Empire Auto group family.
August 25, 2023
The staff at Empire Auto east have gone over and aboue to assist me in every way, , I would highly recommend this dealership to all.
Written By: John F
Thank you, John. You are an invaluable part of the Empire Auto Group family. We are grateful for your trust in us.
Horrible
August 18, 2023
Gave me the run around. He told me i was approved. Then when it came to it he was just trying to make a sale even though he knew i wouldxnt be approved. Tried to keep my money. He wouldnt feven face me when i went in for my refund.
Written By: Autumn
Related Staff:
There are no staff members associated with this review.
August 15, 2023
Not a good place to get an oil change. I purchased a Groupon for a synthetic oil change on my car. Instead of synthetic, they put traditional oil. When I let the technician know that I paid for synthetic and that there was a mistake, he rudely said “So what do you want?” We ended up agreeing that he’d deduct the difference in price from my next oil change. The next time I tried to book an oil change, they told me they didn’t know what I was talking about. Avoid this place.
Written By: Ahmed C
Hello Ahmed, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. Also, we are not affiliated with nor do we participate in the Groupon program. You might have us confused with some other service center. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we only use top-quality products and OEM-approved parts. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
August 11, 2023
Abe was amazing got me into an amazing Cadillac
Written By: Sam F
Thank you, Sam, for your kind review and feedback. Welcome to the Empire Auto Group family.
August 11, 2023
Thank you to empire auto group for getting me my dream car it’s my second vehicle from them and they never failed to get me exactly what I wanted
Written By: Ahmad S
We appreciate you taking the time to share your review, Ahmad. Thank you for your appreciation and acknowledgment. This support is what helps us strive to do better and work harder each time. Thank you. Welcome to the Empire Auto Group family.
August 09, 2023
Written By: J L
August 07, 2023
5th or 6th car gotten from them. They are best used car dealership in London. Went to numerous dealerships when looking for truck 5 vehicles ago that moved mountains to make deal I wanted. Been loyal customer since
Written By: David B
Thank you, David. We are grateful for your faith in us and are elated for all the support. Thank you for being an invaluable part of the Empire Auto Group family.
