Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1490 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 03, 2023
Thank you Empire, great service all the time.
Written By: Daniel B
Thank you, Daniel. We are grateful for the acknowledgment. Thank you for being a part of the Empire Auto Group family.
August 03, 2023
Thanks Empire for getting me financing on a van. Great service.
Written By: Laura B
Thank you, Laura, for your kind review. We appreciate you taking the time to share your feedback. Welcome to the Empire Auto Group family.
August 01, 2023
Arlene has given me great service and taken care of me completely, she will help you with anything. She is number one in my books! I highly recommend her. I loved the Cadillac that she sold me, I am very satisfied with the service I received from Arlene.
Written By: Ron T
Thank you, Ron, for your kind words. We appreciate your business and wish your new ride takes you on memorable journeys ahead. Welcome to the Empire Auto Group family.
July 31, 2023
Went here for a safety, tried to upsell me for thousands and kept my lug nut key forcing me to go back to collect it, don’t be fooled by the pleasant service, they’re just trying to rope you in, went to another mechanic and got the same repairs done for less than $500.
Written By: Rob F
July 29, 2023
Best service and very knowledgeable and helpful employees
Written By: newton n
Thank you, Newton. We appreciate you taking the time to share your review. Welcome to the Empire Auto Group, Family.
July 11, 2023
Thanks to Savannah she was able to get me into a car and get my boyfriend some new rims and tires. She is wonderful and will tell you straight up not hid things. If you ever need a car contact Savannah
Written By: Sarah J
Thank you, Sarah, for taking the time to share your review with us. We are glad that you had a wonderful experience. Your kind words motivate us to continue to strive toward delivering exceptional customer service. Welcome to the Empire Auto Group family.
July 06, 2023
Not sure why anyone would choose these people. Unresponsive, lazy, slow.
Written By: Mark W
July 04, 2023
They are PAINFULLY unorganized! Four different ppl calling me and not one of them knew who they were calling for what no knowledge what so ever it’s blind leading the blind I swear get it together
Written By: Kristi Y
Hi Kristi, We apologize for any inconvenience this has caused. We have discovered our error and will rectify it immediately. However, before we can complete the fix, we need to speak with you directly. Please call me directly at 519 659 0888. Thank you for your understanding. Empire Auto Group Management
June 30, 2023
The shop fit me in same day and last minute. They were fast and very reasonably priced. Staff were friendly. I will be a return customer for sure.
Written By: Katrina M
Thank you, Katrina. We are glad to hear about your positive experience and appreciate you taking the time to share your review. Please accept our warm welcome to the Empire Auto Group family.
June 30, 2023
Wish I could give a negative review! 6 weeks ago I sold them my car and my payments are still coming out of my account and they haven’t even sent the check. Fraud. Plain and simple.
Written By: Tess V
Hello Tess, We sincerely apologize for the inconvenience caused. Upon checking our database, we did not find any information or transactions with this name. We have worked hard to build our reputation in the past 27 years and take complaints very seriously. We strive to ensure that our customers get excellent service and a positive experience whether they’re buying a vehicle or selling it. Therefore, we request you to please contact us directly by email at deals@primeautogroup.ca or call us at 519 659 0888 to resolve this matter as soon as possible. You can also visit us at 2293 Dundas St, London ON. Thank You, Empire Auto Group Management
