936 Kingsway , Sudbury, ON, P3B 2E5
Member since November 23, 2017
936 Kingsway Sudbury ON P3B 2E5714 Reviews
233*Showing a selection of the total reviews available from Google.
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June 19, 2018
SD card for nissan altima was needed. Brought car in i think on Tues and was told follow up thurs or Friday. Called fri around 1pm June 1st and i told girl who answered i was waiting on call back or email that did not happen from earlier in the week. Girl who answered phone (dont think it was parts as when she tried to transfer no answer i told her waiting and she said i will go slap someone amd they will call back. I had to call back at 450pm as no one called. Tyler answered and was good and apologized. He told me card not covered under warranty. This did not go over well. Bought car Oct from you. Cole advised at that time warranty covered everything excluding (routers calipers) was with my brother at time who asked again all covered including digital screen etc. I did not read warranty as we asked and trusted. Tyler called back and advised you palladino would cover cost. My dealings with kennedy and tyler are good. Always friendly. Was disappointed in lack follow up and proper information regarding warranty
Written By: SHANNON
Shannon, we are disappointed to see that you were dissatisfied with your experience. I have spoken with our Service Manager, Tyler Clattenburg, and he has informed me that you were in contact about your situation and came to a resolution. We apologize for the lack of communication. If you are still not satisfied please feel free to reach out again with any questions or concerns. (705)-524-3300
June 18, 2018
Tyler was very pleasant helpful and very informative. We had an awesome experience at Palladino Mazda! My 7 year old daughter Morgan had a blast and everyone treated us great, Thanks again for a wonderful experience!
Written By: JENNIFER
You are very welcome and thank you for sharing your experience with us, Jennifer! We are thrilled to hear that it was a positive one!
June 15, 2018
A 6 month oil change on a 2017 CX 3 with less than 2500 Kms! What could go wrong?????? Coffee was good.
Written By: BALFOUR
Balfour, thank you for your response! We are so happy to hear that your experience with us was a smooth one.
June 15, 2018
You have the best sales staff, best selection of vehicles and we were treated like fellow family members. We were able to make an informed decision and the buying process was so friendly and easy.
Written By: Jennifer
Jennifer, thank you so much for this amazing review! We are thrilled to hear that you were so happy with our service. Thank you for your kind words.