Saskatoon Motor Products
715 Circle Dr E , Saskatoon, SK, S7K 0V1
Member since July 03, 2014
715 Circle Dr E Saskatoon SK S7K 0V1Overall Score
Saskatoon Motor Products4307 Reviews
1305Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 22, 2023
Overall I really liked the vehicle. But at some point the staff who attended to me was not transparent. He was just in a hurry for me to sign the paper and get the vehicle out ASAP. It was at night only to realize some defect in the vehicle the following day which was not mentioned to me at all. That is deceptive and not pleased with that attitude. I was also told the vehicle had been deep cleaned , which isn’t true. I found a couple of garbage in the back seat which I handed over to the staff. So dusty and not deep cleaned at all.
Written By: Kafee A
Hi Kafee - we apologize that you feel that way. You came into the dealership a number of different days to view the vehicle, so we can assure you that we did not rush anything with you. The vehicle was cleaned prior to you taking it home, but we would like to offer you a re-detailing of your vehicle. Please reach out to your Sales Professional and they can coordinate with you to have it brought in and washed. Thank you.
October 21, 2023
Purchased car in spring and brought it in for first service appointment. It was fine but i plan on continuing my cars service with Honda. You’re paying the same price and they at least wash your car for. It’s a small service but one I appreciate… especially when you plan on being a routine customer!
Written By: Kali
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
October 17, 2023
Written By: Shirley S
Shirley, we really appreciate your positive review!
October 16, 2023
Stopped on our way through Saskatoon to get a leak checked. Brent was excellent! Assured us that all was good and had us on our way in minutes! Thank you SMP team!
Written By: Bonnie G
Bonnie, we are so happy to read such a great review about Saskatoon Motor Products!
October 14, 2023
I really, really dislike communicating with the service advisor Samantha, so condescending, fake and always has excuses. Why can't she just be real and tell it like it is without saying a bunch of garbage filler words that she can't back.
Written By: John M
Thank you for letting us know about your recent visit to Saskatoon Motor Products.
October 13, 2023
Went for a test drive and got my BMW X2 the same day. Had a pleasant experience with Amar Deep as my salesperson. Great customer service.
Written By: Z
We are glad we could help!
October 13, 2023
I had heated seat chip put in my vehicle , I was unaware that my automatic locks had been shut off so my vehicle doors were not locked when it was parked downtown saskatoon. Many items were stolen out of my vehicle because of this.
Written By: Lori D
Lori, we are glad we could help!
October 12, 2023
Bought van in 2023, tried to trade it in with my truck to new preowned 2023 acadia, I asked Dan Barret about this before going forward he assured me it won't be a issue & told me Brandon will get in touch with me, brandon text me asking me for all my personal information & financial info so I replied back and he said thxs & will get in touch next day in the AM but he never did till I text him end of day for update only than he replied back geez, he said he was busy with customers but I told him I am still a customer even if I am not there in person & already gave my information. Over the next couple days he would assure me each time the deal is looking awesome but everytime I text hime questions he won't reply till end of day or next day for simple questions I had. Well he ran my credit already & guess what I found out they only deal with TD bank & Scotia bank. I told him if your too busy for me & my questions please pass my information to another employee 2x but he said its all good but nope I had text record of no replies to my text only when he needs information he will text. Do not let SMP fool you into hyping you for a deal & than dance around your questions & ignore you. I sure wasted my time & getting my credit checked, time to find another dealership & another bank to deal with for more better options and a sales financial person who will have time to deal with customers properly be professional about it
Written By: Rene L
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or frustration you experienced during your recent interaction with us. We strive to provide excellent customer service and it's disheartening to hear that we fell short of your expectations. To address your concerns and ensure a resolution, we encourage you to contact our General Manager, Gord, at 306-262-0276. Gord is committed to addressing customer issues promptly and finding solutions that meet your needs. Your feedback is valuable to us, and we are dedicated to improving our processes to prevent similar situations in the future. Once again, we apologize for any inconvenience and appreciate your understanding. We look forward to the opportunity to speak with you and to rectify this situation.
October 11, 2023
Written By: Jocelyn R
Jocelyn Ross, thank you so much for your high rating!
October 06, 2023
Just bought a new 1500 from Amar best sales service I ever got.
Written By: Ryan L
Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Saskatoon Motor Products!
