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Bank Street Mazda

2575 Bank St , Gloucester, ON, K1T 1M8

Member since June 15, 2017

2575 Bank St Gloucester ON K1T 1M8

Overall Score

4.5

Bank Street Mazda

2319 Reviews

177
Bank Street Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Mazda Bank Street Mazda
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April 23, 2022

My boyfriend and I went in just to browse and saw a CX-5 we wanted to test drive outside. We went inside to inquiry and ran into Eddy, who had stopped in on a day off, and he was more then happy to help us out. We were super pleased with the car itself, but Eddy helped make it a sure sale by adding some extras into our deal. He was very thorough and informative, even came in again on his day off to come meet us for the car delivery. Definitely recommend buying a car here, and having Eddy help you.

Written By: Errka B

Bank Street Mazda responded on April 26, 2022

Congratulations on your new vehicle and thanks so much for the 5-star review! It is wonderful to hear that the team at Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.

Bank Street Mazda Bank Street Mazda
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April 22, 2022

I really like how they deal with their customers. I really recommend to reach out to Moe and charles if you are looking for a mazda car.

Written By: akshay g

Bank Street Mazda responded on April 26, 2022

We are incredibly grateful that you took the time out to leave us a 5-star review.

Bank Street Mazda Bank Street Mazda
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April 17, 2022

Thanks to the Bank Street Mazda team for assiduously working together to deliver to my family, Mazda CX-9. Being my first new car,I got the necessary advice, information and support to get me going. Nice to do business with the team.

Written By: Oluseyi A

Bank Street Mazda responded on April 19, 2022

Congratulations on your new vehicle! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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April 14, 2022

A HUGE thanks to Eddy and Sully! I had a great experience with both of them and they helped get me out of a tough situation. I got a great trade in value and they kept me in budget with exactly what I was looking for. Can't say enough thanks to both of them. 100% recommend buying from here!

Written By: Ian F

Bank Street Mazda responded on April 19, 2022

Congratulations on your new vehicle! Thank you for the positive review.

Bank Street Mazda Bank Street Mazda
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April 12, 2022

We considered ourselves loyal customers (first vehicle bought from them on 2009), so much so that we decided to not go to Performance Mazda, which is up the street from us, and travel 25mins across town. The sales staff was slow and had little knowledge about the vehicle and features. After much waiting we finally got to sit down with the finance manager who predictably tried to use high pressure sales tactics to have us purchase the protection and maintenance packages The deal is seemingly done, deposit paid, and we're told that we'll receive a call when the financing is approved. Instead we get a call the next day from them saying that the car we purchased was actually already sold to someone else and their next shipment wasn't until August. The finance manager was surprised that we wanted our deposit back! He was extremely unprofessional throughout this interaction, at times referring to me as 'man'. I'm told by the manager that the purchaser needed a cosigner, and just got their parents to sign... I suspect we were Plan B if this fell through. It's really sad that a seller's market has compromised the integrity of this dealership. Im sure that Mr. Delawri, a nice man who I've met in the past, would be absolutely embarrassed by this dealerships lack of quality service.....

Written By: John B

Bank Street Mazda responded on April 13, 2022

Hi john, we are very sorry to learn that your experience with Bank Street Mazda was less than adequate We would like a chance to make this right. If you would kindly contact our customer service department customerservice@dilawricanada.com we would like to help in any way we can.

Bank Street Mazda Bank Street Mazda
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April 03, 2022

I absolutely enjoyed my experience at bank street Mazda I was not pushed or pressured, I was giving every detail about the car I wanted. Eddy now that is a salesman of the year or even the century I appreciated every min with him he made the whole process so much easier for me he is so knowledgeable knows his inventory very well. Very respectful honest and very easy to communicate with. If you go in to bank street Mazda look for Eddy for a peace of mind.

Written By: Kali I

Bank Street Mazda responded on April 06, 2022

Congratulations on your new vehicle and thanks so much for the 5-star review! It is wonderful to hear that the team at Bank Street Mazda were able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you again in the future.

Bank Street Mazda Bank Street Mazda
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April 02, 2022

If you are looking for a great and honest sales person! Go see Eddy! He will help you get the right car for you!

Written By: Yusuf M

Bank Street Mazda responded on April 06, 2022

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Bank Street Mazda Bank Street Mazda
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April 02, 2022

I had an excellent experience with Bank street Mazda . Eddy Badra was amazing to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Definitely recommend you go see sales rep Eddy Badra .

Written By: Melanie

Bank Street Mazda responded on April 06, 2022

Thank you so much for sharing your experience with us and we are so grateful for your review. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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April 02, 2022

Eddy was great help when I came in the other day .. he was very knowledgeable when it came to his product (Mazda) and was able to attend to all my needs and questions… if you are looking to buy Mazda eddy will definitely help you step by step and rest assured you will get exactly what you want . Thank you so much eddy and the Mazda team !

Written By: Hassan O

Bank Street Mazda responded on April 06, 2022

Hi hassan, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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April 02, 2022

Eddy is a very knowledgeable salesman that knows his product well. Exceptional service and highly recommended.

Written By: Hussein M

Bank Street Mazda responded on April 06, 2022

Thank you Hussein, we appreciate your feedback!

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