Empire Auto Group
282 Springbank Dr , London, ON, N6J1E9
Member since June 24, 2015
282 Springbank Dr London ON N6J1E9Overall Score
Empire Auto Group1490 Reviews
201Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 24, 2023
Savannah helped find the right Jeep for me! New 2020 Jeep Wrangler, especially since the interest rates were so low I was hooked! Savannah made the process of buying a vehicle fun, I was always in touch with her via text if I had any questions/concerns! She definitely went above and beyond with my purchase. Thanks so much Savannah, All my off-road adventures are going to be amazing.
Written By: chris m
Thank you Chris, for taking the time to acknowledge the efforts of our team. We strive to make the purchase process transparent, quick and smooth, for our customers. We wish you lots of happy adventures ahead! Welcome to the Empire Auto Group family.
April 24, 2023
Where can I begin. This is the second vehicle I have purchased from this company in my car buying experience. Both occasions have been smooth, and painless. The vehicles have proven to be substantial. I travel from Brampton to London to be serviced by them, and its totally worth it. The staff members are AMAZING! This time around I had the pleasure of working with a young lady name Savannah. She was welcoming, easy to talk to and very attentive. Savannah and her team were efficient with every step of the process. Sorting out financing, signing of documents, arranging for detailing of the vehicle, safety testing and passing as well as licensing. She made is so effortless for me I found it more stressful getting insurance, than buy the car. I could write a novel on the service I got but ultimately it will be just to say....EMPIRE GROUP LONDON is an AMAZING PLACE to purchase your vehicle. I will be back in two years for another vehicle and I CAN'T WAIT! Thank you Savannah and team!!
Written By: Kerry A
Thank you for being an invaluable part of the Empire Auto Group family Kerry Ann. We are delighted to hear about your experience and are glad that you found a vehicle that was a perfect fit. We would also like to take this opportunity to extend our gratitude to you. Thank you for putting your trust in us.
April 24, 2023
Wanted to share my experience with Nick (the owner) he has gone above and beyond to rectify a problem I have been dealing with at this location. Nick has worked during his off time to come to a solution that works for both parties. Nick, thank you for taking control of this and making things right and correcting the errors of your staff member. You were amazing to work with and have again given me faith in the car world. Looking forward to seeing you in September.
Written By: Ashley I
Thank you Ashley for giving us an honest chance! Though we try to ensure a seamless process, issues do arise. And we are grateful that you held on and gave us a chance to find solutions that worked for both of us. We cannot thank you enough for your patience and for working with us. Thank you for being a part of the Empire Auto Group family.
April 24, 2023
I cannot stress enough how amazing this place is! These guys got me the lowest interest rate on my Jeep Wrangler. They installed a backup camera for me and got me rubber floor mats. They have a welcoming environment with very friendly staff. The massage chairs are to die for and they offer coffee as well while you wait. When I was going through the time my Jeep was overheating, they took care of me. They drove me home and back to the dealership. They validated my feelings of frustration with the issue. They gave me a loaner car to use to get to work while they were fixing my Jeep. Most importantly, they resolved the problem and my baby is back to normal. I cannot recommend this dealership enough. If you want a place that genuinely cares about you and your investment, this is the place for you!
Written By: Sarah S
Thank you, Sarah for being an invaluable part of the Empire Auto Group family! We are glad and thankful that you kept your patience and faith in us while your car was in servicing. We strive to give our customers a top notch service and are grateful for the acknowledgement. Thank you.
April 22, 2023
Kareem and Nick at empire auto group is the best for all your new and use vehicles they make sure I was happy and comfortable with my decision without feeling pressured. I got what I needed at an affordable price thumbs up to them and come get your car or suv today.
Written By: O'neil N
Thank you for your kind review and for taking the time to share your experience. It is our endeavor to ensure that every customer feels welcome, heard and we strive to fulfil their needs. We are grateful for the acknowledgment. Welcome to the Empire Auto Group family and have happy motoring ahead!
April 22, 2023
Amazing service! Staff are nice and willing to help you find the car you need.they even got us lunch I'm definitely coming back here again. P.s when you go there tell Kareem Miss Kim send you here ""when you get your car please send me a picture of you and your car ,,, thanks 👍
Written By: Diamondtv1
Thank you for your kind words. We look forward to being of your service in the future as well. Whether you're looking for a preloved used car or regular maintenance of the car, we are always just a call away! Thank you for being an invaluable part of the Empire Auto Group family.
April 21, 2023
Very happy with the great service. How hard they worked to get us an amazing car.
Written By: Greg S
Thank you for your kind review, Greg. Please accept our warm welcome to the Empire Auto Group family. And just like you'd expect, for all your car related requirements; we are always just a call away!
April 20, 2023
Sam M is an amazing person I recommend him when dealing with empire auto . He's very helpful and amazing. Thank you so much Sam M
Written By: Lori J
Thank you Lori for sharing your experience. We take a lot of pride in our customer service and are grateful for the acknowledgment. Thank you for being a part of Empire Auto Group family.
April 20, 2023
Sam M was an amazing person who helped my mom get an amazing vehicle. I super recommend Empire auto if you are looking for a vehicle. Very helpful person and will walk you through everything. Thank yous a bunch super greatful!!
Written By: Robin L
Thank Robin, for your kind words. We are glad that we were able to help your mom find a car that suited her requirements. We are glad that you placed your trust in us. Welcome to the Empire Auto Group family!
April 19, 2023
Had a deal set up with them and then they sold it to someone else
Written By: Bryan M
