Barrhaven Mazda
520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5Overall Score
Barrhaven Mazda599 Reviews
74Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 07, 2024
Last Saturday, we went to view and perhaps buy a new CX-5 GT since ours was totalled in a car crash. We met a young salesman, Bogdan Brattu, who was expecting us and who had waited patiently and greeted us with a smile even thought we were 30 minutes late. He filled us in on all the safety items that CX-5 is known for--that was what was most important to us-- and he was not only able to answer our questions bur had great knowledge of the CX-5s another crossovers . After our test drive and a few more questions he made himself available to us for anything more and I did contact him for more info over the weekend t o which he answered. We would like to deal with him again sometime but for now, we were unable to buy the car we really wanted., through no fault of the salesman... He did a super great job
Written By: Hélène C
Thank you, Helene. We appreciate your feedback and the 5 STAR review!
May 04, 2024
Written By: Frank C
Hi Frank, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
April 30, 2024
Excellent service with comfortable waiting place
Written By: Omid R
We are happy to see that you have a 5-star experience with us. Thanks for sharing.
April 23, 2024
Edit 2024 Oct Good service by tech. Unfortunately your snack machine still won't authorize cards. Was hungry, nothing even close. It's been a year and still busted. Had my vehicle repaired, free coffee, hot chocolate etc. Comfortable waiting area. Good service by technician Will
Written By: Jon B
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
April 20, 2024
My Sales Consultant Adam, was very knowledgeable about Mazda’s features and specs. He was very kind and friendly and showed me all the features on my brand new Mazda3 Turbo. I would definitely recommend Adam at Barrhaven Mazda to all my friends and family! Best experience at a dealership so far 😊
Written By: Deeb S
Congratulations on your new vehicle, Deeb and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
April 18, 2024
Brandon and Wasfi were kind, respectful and great to work with to get us the cars we were looking for.
Written By: Krystin E
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
April 05, 2024
Great place! Dan and Wasfi are the best salesmen by far!
Written By: Jessie H
Thank you, Jessie. We appreciate your feedback and the 5 STAR review!
March 12, 2024
Last August/2023 I took my Mazda CX-9 2021 in with 51,000 km for maintenance, and I was told that my brakes were worn and needed replacement right way with a cost of $1,683 + tax (3mm all of them). It was a lie. After researching about average brakes lifespan, took it to another workshop for a second opinion and my brake pads were one at 5.5 mm and three of them at 6 mm, good for at least 15 - 25 000 kms more. Breakes are still good as today.
Written By: Dysney H
Hi Dysney, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
March 11, 2024
We recently purchased a used vehicle from Barrhaven Mazda. All of the staff that we encountered were professional and helpful. Bogdan went above and beyond to make sure that we had a positive experience and that we drove away with the car that was right for us. We will definitely be back in the future!
Written By: Kim P
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
February 17, 2024
My partner and I have been searching for a good used car for the past couple of weeks with barely any luck. By pure chance, my father met Dilara from Barrhaven Mazda after a particularly disappointing day of car searching and took down her information. We found a promising car on their site (a 2015 Hyundai Elantra) and decided to shoot Dilara a message to set up an appointment. When we arrived, Dilara was incredibly professional and kind and immediately made us feel comfortable. We took the car for a drive on the highway and everything went fantastically. She was candid about all of the car’s information and history, and did everything in her power to help us set up the best financing deal for our budgets. I was surprised to find out that it was also her first car sale because of how professional she was! If you are looking to buy your first car or even just interested in checking out what new cars has to offer, I highly recommend seeing Dilara! Barrhaven Mazda is lucky to have such a bright energy on their team. (:
Written By: Farane Z
Thank you for taking the time to write about your experience. It is wonderful to hear that Barrhaven Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
