520 Motor Works Private , Ottawa, ON, K2R 0A5
Member since May 18, 2017
520 Motor Works Private Ottawa ON K2R 0A5624 Reviews
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August 20, 2024
I was amazed by the professionalism of Abood. He was so helpful and did great job. The negociation was smooth and in professional way. Fair price was offered and the car pick up was as promised with great detailing.I highly recommend Barrheven Mazda for anyone looking for used car.
Written By: Zouhair S
Thank you, Zouhair. We appreciate your feedback and the 5 STAR review!
August 17, 2024
I delivered an Uber Eats order from A&W in Kanata for 12 people there today and received a $3.85 tip on a $300 order. These are the types of people they employ - the biggest order I’ve ever delivered, it shut down the restaurant, and these class acts can’t throw the delivery guy a buck each in the pouring rain on a Saturday. Didn’t even meet me at the door, made me carry it inside. Lol. Garbage human beings. I’d buy a car elsewhere and NEVER get service there. They will steal from you too. For sure.
Written By: Kanata G
Hi Kanata, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.
August 16, 2024
Brandon and Sammy were great help. Informative , helpful and friendly. Thank you guys for all your help and the laughs. Brandon: I’ll treat you to Jamaican mangoes one of these days.
Written By: Kerone F
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
August 15, 2024
Bought my first car, a used Elantra, at this dealership. Hannah and Sammy were both wonderful at explaining the car features and financing options.
Written By: Dhrumil S
Congratulations on your new vehicle, Dhrumil and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
August 01, 2024
If you come here looking for a new car, I highly recommend that you ask for Brandon, who was absolutely fantastic with us. Between him as our salesperson, Dan the sales manager, and Karim in financing, we were able to come up with a great deal that allowed us to come away with a car we initially thought would be out of our reach... they even made the process as easy and painless as they could. 😉 The only drawback is it's a bit out of the way if you're not located in/around Barrhaven, but it's definitely worth the drive.
Written By: David K
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
July 25, 2024
Brought my fiancées vehicle in for a clunking noise from the left front of vehicle, technician couldn’t identify noise and I had to show when the noise is made, I suggested maybe it’s the strut mount , after 5 minutes I’m told it’s the strut mount, immediately after replacing the left front strut mount the car is making a clunking noise still (clearly didn’t road test vehicle) car then began to scrape before we had a chance to bring it in, I inspect the car and see the LF stab link is actually broken now and requires replacing, we have the stab links replaced elsewhere because the repair was below the 100$ deductible we were required to pay each time, after the stab links are replaced the vehicle is still clunking, we proceed to get it inspected and are told the LF shock is leaking and the coil is worn and not having adequate tension , we bring the vehicle back to Mazda because they repaired the shock mount and clearly didn’t inspect the condition of the shock or coil, they inspect it and say it’s the shock and they want to now charge us, After speaking to the manager we come to the conclusion it’s covered under warranty. It was clearly written on the complaint that the shock was leaking and the spring felt weak, well here we are after having the Left front shock replaced the car is still clunking, I’m not entirely sure if they even roadtest the vehicles after repairs to ensure the car was fixed and the complaint has been remedied, I can physically move the coil by hand back and forth. This is just poor workmanship, poor attention to detail, it’s the most basic part of being a mechanic … confirming your repair. Now we have no faith in this dealership and wouldn’t want to come back just to be charged again for a third time and be told it’s a different part that’s failed so it’s not covered.
Written By: John E
Hi John, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.