Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1138 Reviews
310Review Ratings Breakdown
Consumer Reviews
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Outstanding Service
December 07, 2018
I've been in Service/Sales for almost all of my working life. I thunk it's safe to say that I have seen my fair share of service...good and bad! Today Katrina Smith and the rest of the Service Dept at Jim Thompson Chrysler Dodge Jeep blew me away with their outstanding Service!!!!! I just paid a $1900 repair bill, and left feeling SUPER happy with the service that I received from start to finish. Special thanks to Matt (mechanic) for looking out for me as well. JTCD...your Service Dept just gained you a customer!!! Rating...5 out of 5!!!
Written By: Scott
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New RAM 1500
December 07, 2018
Working with Dean on finding the truck that best suited me was like dealing with a long-time friend. He was approachable, and professional and most importantly - made me feel like I was a priority. I know there was a lot of behind the scenes work to achieve that for me, and I'm incredibly thankful and impressed.
Written By: Jay
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Great dealership with friendly employees
December 07, 2018
Traded my truck for a newer vehicule and i was welcomed with open harms, amazing service and great prices! Very big thanks to Dean Myles love my new Jeep to the bone!
Written By: Sebastien
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Superb customer service
December 05, 2018
They quickly found us the perfect vehicle at the perfect affordable price. Fast, efficient and professional service. We did not feel pressured. Followed up by emails or texts to make sure we were informed and happy during the whole process. Returned emails promptly even on their days off. Steve and Ryan are stellar. I don’t know what else to say except these guys know what they are doing and you need to go see them for your next vehicle purchase. Thankyou both
Written By: Charles C
Thanks guys...It was my pleasure to help you find the right vehicle for your families needs...Enjoy!
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December 04, 2018
Written By: Christine L
December 04, 2018
Written By: Christine L
Purchase of new vehicle
November 30, 2018
Most painless experience ever in purchasing my new truck. From arrival on the lot to driving away , the focus and passion of Steve and Gregg to meet my needs was overwhelming. Fast and friendly to top it off ! I highly recommend this team.
Written By: Randy &
Thanks guys, happy to have helped...thanks for coming in to see me for your second vehicle, I appreciate the support. Enjoy your new truck!
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Thanks Steve your the best.
November 25, 2018
Couldn’t have had a better experience when buying my first car. Thanks Steve. Your the best. Love the car and the service.
Written By: Kyle
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November 23, 2018
I drove down from Ottawa to test drive a car and when I arrived, I find out that the 60k km mileage shown on their website should actually have been written as miles (i.e. 100k km)? This is a car that had never been registered outside of Canada. Suddenly the asking price went from attractive to overpriced. They tell me they feel badly and apologize, and to make it up to me they'll mail me a $50 gas card. It cost me more than that to rent a car to drive down, forgetting the 4h round trip, but I can appreciate that it's a nice gesture of apology. 3 weeks later and I haven't received the promised gas card. Either they're incompetent or deceitful, and I'm leaning toward deceitful as both mistakes were to their benefit.
Written By: Patrick M
November 23, 2018
I drove down from Ottawa to test drive a car and when I arrived, I find out that the 60k km mileage shown on their website should actually have been written as miles (i.e. 100k km)? This is a car that had never been registered outside of Canada. Suddenly the asking price went from attractive to overpriced. They tell me they feel badly and apologize, and to make it up to me they'll mail me a $50 gas card. It cost me more than that to rent a car to drive down, forgetting the 4h round trip, but I can appreciate that it's a nice gesture of apology. 3 weeks later and I haven't received the promised gas card. Either they're incompetent or deceitful, and I'm leaning toward deceitful as both mistakes were to their benefit.
Written By: Patrick M
